The room is a bit old looking, and the location is far from the city center without much going on around it. It worked fine for our 1 night stay.

The family running the place are very nice and attentive. We got picked up at almost 1AM without a problem.

Stayed in February 2023

It's quite simple, if you want amazing facilities and an on suite bathroom this is not the location for you. Everything is basic but you get what you pay for.

The owners were amazing! Friendly and fixed every problem. They can't be praised enough. Not only did we get to stay we were given Christmas dinner and santa visited and gave presents for or kids. Everyone was welcoming and friendly.

Stayed in December 2022

I didn't have a bed (due to them being double booked) and was asked to sleep in their car as an option. Instead they managed to sort out a mattress on the floor, and offered a free nights stay plus I payed for 3 out of the four nights, so was all ok in the end.

Cecilia and her husband were wonderful hosts. I felt very at home here. The hostel had a lot of character and really loved the friendly vibe around the place. Hopefully I can return soon!

Stayed in November 2022

Lot of movement of people, bit cold

Very friendly hosts

Stayed in August 2022

I liked that the manager, Mrs. Cecilia, does a great service, i recommend that's place

Stayed in March 2022

Bathroom and room was really dirty. And the room was without window so the air was really bad (in my country it isnt possible have room for sleeping without window). You cant go outside after 11pm because you don't have keys.

Nothing.

Stayed in February 2024

It seems like that even if I booked through booking, they didn't expected me, I was put in an up grade room ( which it was fine), the toilet are not in the best shape. Biggest problem I had is that you don't have the key of the gate, for 2 consecutive nights I came back home "late" ( before midnight) and I had to wait more than half hour glued to the doorbell before a guest let me in, if the guest would be there I wondered how long how would have stayed out..

The owner is an amazing woman that will welcome you in her house as part of the family. The location is far from the centre, but the subway/metro is very close and you could visit Santiago without a problem

Stayed in January 2023

Cons: the Hostal is cheap for Santiago prices however not compared to the rest of Chile. For this you get a very basic accommodation, not overly tidy or clean. The male bath room is separate to the female for some reason and is actually located outside. If you wish to use the bathroom in the night it's very chilly. We were offered to pick a time for breakfast, however recieved this an hour and a half after the agreed time. This affected our pre-arranged plans for the day. We are tourists and are exempt from IVA tax of 19%, however the host didn't understand and instead charged us her booking.com comission instead of the IVA tax once we provided our PDI showing we are exempt. This is the only accommodation in Chile we have had this issue, I think it may be lack of understanding of the local tax law on the behalf of the host rather than intentional. I think the discrepancy in rating maybe be due to the host asking if we can kindly rate the hostel above 8 on check out, or not leave a review if it is going to be be negative. This likely skews the rating dramatically. I have given it a 6 and feel that is fair, don't be fooled by the 9 plus rating as we were

I rarely give detailed or negative reviews but I feel this one is required. The rating for this hostel is not reflective of the accommodation. All previous 8 or 9 rated hostels we have stayed at have been of a certain standard, this did not meet that. This place should be in the 6 ratings in our opinion (passable for 1 night). The positives are, the host is very nice and the family are kind and accomodating. We were even able to check in early in the morning and were given metro cards to use free of charge. The shower is hot and the bed is comfortable. The kitchen is well equipped and large, however is cluttered and disorganized.

Stayed in September 2022

Cecilia was hard to communicate with. Very confusing communication regarding payment. Thin walls, could hear snoring and children crying throughout the night. Men’s shower did not have hot water working. Family offered to drive us to the airport in the morning, with no mention of pay. In the car they tried to overcharge us more than an Uber price.

Comfy and soft bed. Felt very safe and secure with good house security. Huge TV with Netflix in the room. The kitchen had filtered tap water and lots of supplies. Cecilia, the host, was generous when explaining the use of the facilities.

Stayed in July 2022

Could be a tiny bit more clean

I haven’t seen such hospitality by a host ever before. They were all so kind and helpful! The location is like 5 minutes walking time from the metro so you’re in the city centre in like 15 minutes. And the neighbourhood is very calm

Stayed in October 2022

There are no comments available for this review

Stayed in December 2022

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Stayed in March 2022

There are no comments available for this review

Stayed in December 2021

There are no comments available for this review

Stayed in February 2022

There are no comments available for this review

Stayed in November 2021

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in July 2022