O'Higgins 965, 6160000 Puerto Natales, Chile
#9 of 51 hotels in Puerto Natales
Guests' ChoiceBased on 135 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.1
Facilities
9.4
Staff
9.4
Value for money
9.3
Free WiFi
9.4
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End of dialog contentReviewed: 2 December 2022
Kraus
United StatesEl Establo is the best place to stay in Puerto Natales. It is clean, modern, and has every amenity you need including homemade breakfast brought to your room every morning. It was quiet and the perfect place to stay after our 9-day trek on the O circuit. The details in the room and around the property are beautiful and make it feel like a home away from home. I wish we could have stayed more days there. I highly recommend staying there and will be telling all of my friends to book there when they go to Puerto Natales. El Establo is Puerto Natales’ best kept secret!!
Stayed in December 2022
Reviewed: 28 November 2022
Ewa
PolandI loved everything and wanted to move in forever.
We had an AMAZING stay at El Establo. The hostess was super friendly, helpful and accomodating. You get breakfast brought to your room, the rooms are beautiful and comfortable and showers are hot and local Chilean organic cosmetics are included (shampoo, conditioner, shower gel - they smell heavenly!). I have only superlatives to describe El Establo. Highly recommend!
Stayed in November 2022
Reviewed: 23 November 2022
Cristina
SpainNothing
the rooms are very comfortable and cozy, you feel very welcomed to stay. Vicky is great at welcoming you and make you feel at home. The breakfast is just perfect and it is delivered at the room by her
Stayed in November 2022
Reviewed: 8 November 2022
Juliet
United StatesNothing!
Everything! This is a beautiful little hotel, thoughtfully designed and attractively decorated. The owner is such a lovely, wonderful host, and her staff is so friendly and helpful. We absolutely loved our stay here. We stayed before and after our W trek, and when we returned, it was like coming home. I can’t gush enough about how terrific this place is!
Stayed in November 2022
Reviewed: 5 November 2022
Kiri
New ZealandHosts were so friendly and hospitable, made us 2 early breakfasts before our tour pick ups and were super accomodating! wish we could have stayed longer!
Stayed in November 2022
Reviewed: 18 March 2024
Gracecoco
United StatesWe arrived two hours before the checkin time and wants to store our luggage there and check in later, but there is no one in the office, I tried to contact the host through phone calls and Whatsapp, NO ONE REPLIED!!! We were left there helpless for 20 min standing in the wind and decided to leave and go to downtown. Later when the host see the message he even didn't feel sorry about it. Although picture looks good online, it is so disappointing when staying... Breakfast is pre-storaged in the fridge, not fresh at all. Bathroom looks good on the website but the hot water is JUST ENOUGH FOR ONE PERSON TO TAKE SHOWER!!! When I get outside and my friend get inside, it is COLD WATER!! I messaged the host to fix the issue, he told us to wait for 5 min for the machine to heat the water, but after 20 min or so it is still cold and he is not even responsible through Whatsapp although he said in his booking that he will be online 24/7.
Don't be cheated by the online beautiful picture!!!
Stayed in February 2024
Reviewed: 16 February 2024
Michael
United StatesBedside lights were not functioning. Shower drained very slowly. Common areas looked abandoned and unusable except for a picnic table.
Very open, modern and clean room and bathroom. Very filling breakfast left inside our room's refrigerator. Very good shower pressure and hot water, and a comfortable bed.
Stayed in February 2024
Reviewed: 22 January 2024
Ling
United StatesI hope they treated guests being patient more, especial the housekeeper. They charged us extra money but didn't tell the reason for? The breakfast was very simple.
Stayed in January 2024
Reviewed: 21 January 2024
James
United StatesLocation was farther away from restaurants than we expected. After initial contact, we never saw any staff.
Bed was very comfortable. Breakfast in the room was very convenient.
Stayed in January 2024
Reviewed: 21 January 2024
Kara
United StatesThe shower did not drain and was very dirty. There was no staff at the property while we were there.
The bed was very comfortable and the room was nice and quiet. The breakfast provided in the room was good. Good location not too far from downtown and less than 10 minute walk to bus station.
Stayed in January 2024
Reviewed: 7 January 2024
Siu
Hong KongNo soundproofing, could hear every single word spoken next door, and it felt like a mini earthquake when someone dragged a heavy suitcase across the deck. But really you just needed to bring good quality ear plugs. Breakfast was sad. We were given very little food and mostly sugary carbs and so little protein. We were only there for one night to bridge our bus arrival from El Calafate and the flight out of PNT the next day, but i cannot imagine if we were doing the base torres trek with that breakfast!!!
Nice room and the location is good if you are arriving at/departing from the bus terminal. It is less than 10 mins on foot even with luggages.
Stayed in January 2024
Reviewed: 12 December 2023
Yu
AustraliaPower cut in the morning without warning!!! The manager said it's not her fault but electricity provider's fault. So what can a customer do? Shut up and put up with it! Very simple breakfast. Need to eat something 3h after.
Close to the bus station. Nice room interior decorations. A cute hostel. The German lady at the reception was very helpful.
Stayed in December 2023
Reviewed: 18 May 2024
Walter
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 1 May 2024
Shumei
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 April 2024
Pogorelov
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 23 April 2024
Lorenzo
ItalyThere are no comments available for this review
Stayed in April 2024
Reviewed: 21 April 2024
Krista
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 21 April 2024
Chihiro
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 April 2024
David
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 5 April 2024
Will
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 7 March 2024
Sheri
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 13 February 2024
David
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 31 January 2024
Chelsea
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 26 January 2024
Mangesh
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 25 January 2024
Carol
AustraliaThere are no comments available for this review
Stayed in November 2023
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