Arlegui 273, 2520000 Viña del Mar, Chile
#35 of 45 hotels in Viña del Mar
Guests' ChoiceBased on 47 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.7
Facilities
7.6
Staff
9.0
Value for money
7.5
Free WiFi
7.0
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Showing 1 – 25
Reviewed: 25 April 2024
Milena
NetherlandsThe entrance to the hotel is not very obvious.
Fantastic hotel, in the heart of Vina del Mar. Breakfast was very good. The staff were helpful and friendly. They accomodated me with everything.
Stayed in February 2024
Reviewed: 25 November 2023
Carlos
CanadaGood location
Stayed in November 2023
Reviewed: 11 April 2023
Hector
CanadaThe entrance outside need more illuminate
La tranquility and location
Stayed in April 2023
Reviewed: 25 March 2023
Aleksei
Chileno clean, dirty (especially the carpet), breakfast is 3-/5; swampy smells from the river below; older hotel
really good place, good view
Stayed in February 2023
Reviewed: 13 March 2023
Christian
ChilePrice
room, breakfast, location
Stayed in March 2023
Reviewed: 27 December 2022
Sherri
United StatesLocation, view, size of room. Also received some excellent recommendations from the bartender working in the evening.
Stayed in December 2022
Reviewed: 26 July 2022
Rodrigo
ChileA great experience with the staff
Stayed in June 2022
Reviewed: 11 July 2022
Rodrigo
United StatesJacuzzi pipes need maintenance.
Meals were good and the superior room had a jacuzzi. Staff was nice and service was great.
Stayed in July 2022
Reviewed: 6 July 2022
Stephen
AustraliaParking spots are rather small. I have a large 4x4 4Runner.. Wow hard to park.
Friendly Great staff, great location in the heart of the city.
Stayed in July 2022
Reviewed: 1 June 2022
Eliana
United Statestoo large room to keep warm with the heating system in place during nights low temperatures outside. Suggested deeper cleaning in the bathroom area. TO STRONGLY ENFORCE ON GESTS THE NONSMOKING RULES OF THE HOTEL.
great location, good and sufficient breakfast. The Staff was great, very profesional and always ready to attend to details or special requests.
Stayed in May 2022
Reviewed: 27 May 2022
Stephen
AustraliaFinding the hotel reception It's at the rear of the building.. Need instructions on how to locate reception by car. .
EnglishFantastic Staff, who can speak good English. The location is very central, Quiet at night. Good view of the ocean. Worth the money.
Stayed in May 2022
Reviewed: 28 January 2022
Juan
ChileBreakfast -even for COVID restrictions- was a bit lacking. Room services (TV, AC) were pretty old, and half functional.
Amazing View, pretty central location. Staff accommodated requests without issues.
Stayed in January 2022
Reviewed: 24 January 2022
Terence
United KingdomNoise from outside: Seagulls camped outside window early morning wake up din. Single glazed windows, not soundproofing curtains. Room cleaning: we didn't realise (we should have been advised) we had to put the little card left on the table into the card slot outside for the room to be cleaned. Came back to the room how we left it. Breakfast buffet: you get a time slot, there are items wrapped in cling film with no indication as to what they are, could have opened them all to find out what they are but that would be ridiculous. No toast option.
Large room, view across the river, large bed,
Stayed in January 2022
Reviewed: 14 January 2022
Chacón
Chile1- the access, after 7:30 , is through an ugly corridor. 2- Breakfast is not very good.
Location, price, attention, room.
Stayed in January 2022
Reviewed: 27 December 2021
Victor
ChileBreakfast is quite simple. Maybe some TVs need an update for the cost of the room
The view
Stayed in December 2021
Reviewed: 15 April 2024
Caroline
CanadaThe room doesn’t look like the pictures and the view was not great. Also the WiFI didn’t work at all.
The location and the friendly staff
Stayed in April 2024
Reviewed: 11 March 2024
R
ChileVery old building needs updating, carpets stained, air conditioner very loud and didn’t cool the room at all.
The location was central to restaurants and the beach
Stayed in March 2024
Reviewed: 16 January 2024
Zoran
TurkeyN/A
Good room with super view on the ocean. Good breakfast with variety of fruits. We got jacuzzi in our room and complete stay was really comfortable. Thanks to Yanushka she manage to us earlier check in. Kindly we recommending.
Stayed in January 2024
Reviewed: 14 January 2024
Michael
AustraliaOlder style property. Couldn’t check in until 3pm on the dot.
Decent room and bed was comfortable
Stayed in January 2024
Reviewed: 9 January 2024
Franco
ItalyHotel not 4 stars but less, not very clean
Stayed in January 2024
Reviewed: 25 November 2023
Escarate
ChilePoor facilities, old bathroom with some stuff needing urgent changes
Location was perfect for my needs during my stay. Clean.
Stayed in November 2023
Reviewed: 10 July 2023
Joseph
ChileVery old hotel. It doesn’t look like the picture.
Staff service
Stayed in July 2023
Reviewed: 13 June 2023
Mafe
United Statesgreat location friendly people
great customer service clean place breakfast was good
Stayed in June 2023
Reviewed: 12 January 2023
Schiappacasse
United StatesI was there during summer but the swimming pool was in maintenance. So, I paid for a service which was not operating. The wifi service was just ok. I am a scientist and I need to deal with a lot of zoom meetings. I needed to bring my laptop among my floor (11th), the restaurant floor (4th), and the lobby (1st) looking for the "best" signal. Not happy with that. The hotel price is comparable with any 4-star hotel in Europe or America or Asia (I have been in Greece, Helsinki, New York, Tokyo, Shanghai...), so that you expect to have high quality services (swimming pool + internet). The restaurant service was very limited, no lunch no dinner. By last, there was a study area in the 1st floor. I was there but the desk was broken and the light was poor.
The breakfast was kind of good. I like it. People were very friendly all the time. The hotel is well located.
Stayed in January 2023
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