Nice room and very good restaurant. You shouldn't drive to the city to eat well and relaxed.

Stayed in March 2024

I wish the quality of the food at dinner was a bit better. Luckily, the hotel wasn't too far from Puerto Natales. Since we had a car, it was fine for us to drive into town and find plenty of yummy food options. The bath towels had yellow stains and could use some upgrades.

We like this place because it's quiet and not too far from Puerto Natales. The room was simple and clean, with no TV, but very airy and featuring a big glass window offering a great view. The staff was friendly, and checking in and out was quick and simple.

Stayed in March 2024

Nothing although be aware tours do not offer pick ups from here but reception orders a taxi for you and ensures it arrives on time

Very comfortable beds and a spacious twin room. They now cater for dinner as well so saves a trip into town although taxis are plentiful and cost AUD$10. Staff very friendly and always willing to help. View from bedroom is fantastic. Loved the peace and quiet

Stayed in March 2024

Room was really nice with big window with view of hills and prairie.

Stayed in February 2024

Beautiful place, very helpful staff, good breakfast.

Stayed in February 2024

Likely need a car as is a little out of the town, but very easy to get to and also good location for Torres del Paine.

The rooms are so beautiful with huge windows and views of the mountains! We loved our stay here.

Stayed in February 2024

Nothing!

Great stay at Hacienda Dorotea. Rooms were beautiful and spacious, beds were comfy, bathroom/ shower was great, setting was peaceful and staff was exceptional. I would definitely stay here again! The food at the hotel restaurant was better than what we had in town. It was about a 5-10 minute car ride to town, but worth it for the tranquility of the setting.

Stayed in February 2024

A great place to spend 1 or better: a few nights in a farm type hotel, very helpful staff.

Stayed in February 2024

Nada

Everything!!!! The room, the view, the shower Everything was clean The girls in the front desk was so nice and kind!

Stayed in February 2024

Well, actually it is not something that we "didn't like" but maybe something you may consider when choosing this hotel. You are approx. 5km from the center which for us was more than perfect! We had a car and after been at the center I was personally happy not to spend the night there. The hotel offers restaurant service too but, if you rather have dinner in town, they will call you a taxi and Maria assure me, that it doesn't cost much (around 4500 CLP / approx. 5 EUR). The street which takes you to the hotel doesn't look good at all and may "discourage" you. But trust me: keep driving and you will be rewarded with a great room and very nice staff!!

+ The attention and love for the details are to be seen in every corner of this recycelt house. We had the luck to have a small "family museum tour" from Maria del Rosario self and we were totally delighted to see how much love and effort were put in this hotel. + The breakfast was the best we had in our tour and we stayed before in some other bigger well known hotels. Considering that in South America there is not much use to have big breakfast, we were surprised about all what was offered and the different and lot of delicious and self made stuff. You are asked if you want to have eggs and if you do, they prepare them fresh and the way you want. This is something maybe common in higher star hotels and surprised us here very positively. The also had self-made pies and marmalade but if you prefer packaged products, you had them too. + The peace and AMAZING views!! From every part of the room. Even a small window at the shower which allows you to have a shower with view (but enough privacy!) + Price-performance ratio, TOP!

Stayed in January 2024

Incredible place to stay in Puerto Natales - Just outside of town which means you can enjoy the tranquility of the mountains prior to heading into the force that is Torres Del Paine!

Stayed in November 2023

Receptionists did not speak English and it results quite difficult the communication. Located outside the city centre and you need a car / taxi to move.

Nice hotel and rooms are as expected in the pictures. Good communication through WhatsApp ahead of the arrival. Rooms are clean and quite minimal.

Stayed in January 2024

environment condition

view is great

Stayed in January 2024

The view from our room was stunning! Peaceful and lovely! We looooove our stay!

Stayed in December 2023

Beautifully finished room and lovely unique layout, with a nod to origins as a stable. Good quality touches. Large main window with views over the surrounding landscape and mountains in the distance Felt very warm without being stuffy Communal areas felt cosy and welcoming Staff were friendly Breakfast was plentiful with buffet of lots of options including cooked options on request from the kitchen. On the first floor level to maximise views as well Would certainly recommend and return Location was out of town so had to drive into Puerto Natales but easy to park

Stayed in November 2023

Nothing

This is a small boutique hotel. The view from our room was one of the best we've ever had! The room itself was very comfortable, with adequate space, very comfortable bed and great shower. The staff was very friendly & helpful . The breakfast served daily was simple but adequate. The property is located a short 10 minute drive from Puerto Natales and a modest drive to the entrance of Torres del Paine National Park. I would highly recommend this hotel to others and hope to return in the future.

Stayed in November 2023

Not sure how to describe it, but the vibe was a bit odd even tho the facility is beautiful. Very few other guests while we were there, which may have contributed to this. I was under the impression there was a restaurant and a bar, but apparently they just do special event dinners there.

Loved the usage of reclaimed materials in the stunning rooms and common areas. When we first pulled into the very small parking lot, I was a bit nervous based on the exterior view, and the fact ours was the only car there. The reception area is on the opposite side of the building from the parking lot. I was nursing a leg injury so the young woman at reception allowed us to use the employee entrance (which is closest to the parking lot) to wheel in our luggage. The rooms are very large and very comfortable. Loved the huge windows and enjoyed the bird life and watching the horses. Breakfast was really good. A quick and easy drive, or a short taxi/Uber ride into Puerto Natales. We stayed 5 nights and drove to Torres del Paines two days (1.5 hrs to park entrance).

Stayed in November 2023

Staff, facilities and location.

Stayed in November 2023

I hope thay will offe soon diner

Very nice new appartement with super beds

Stayed in November 2023

The property is absolutely beautiful! Everyone was so nice and helpful.

Stayed in November 2023

Nothing.

Everything was perfect : the room, the view, the employees, the breakfast… Highly recommended!

Stayed in September 2023

It was warm and quiet. Thank you for a very nice staying.

Stayed in May 2023

la vista, la atención, la experiencia

Stayed in March 2023

no food options besides breakfast

amazing views and rooms

Stayed in March 2023