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Reviews of Hotel Hare Uta 4 stars

Avenida Hotu Matua s/n, 5632000 Hanga Roa, Chile

#10 of 45 hotels in Hanga Roa

Guests' Choice

Review score

Based on 40 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    8.8

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    8.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 15 April 2024

    9.0
    Perfect choise for your excelent relax in Easter Island
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 5 nights

    I recommend taking an easy menu and taking care of availability. If you don't have fish three times, it is a problem because there is no more variability in the menu. The portion is so big, so take a smaller menu than a three-course menu.

    I really recommend this accommodation with half board because you can use the guide service. Our guides were excellent, and the private tours were wonderful! The hotel's boss was very helpful, as were all the other staff.

    Stayed in February 2024

  • Reviewed: 2 April 2024

    10
    Very nice stay with friendly staff, great food, and wonderful excursions/guide.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights

    It was a little pricey.

    Breakfast was great--fantastic variety! Restaurant had very tasty dishes. Room was clean, spacious and comfortable. Excursions were great--awesome guide they provided!

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    A combination of accommodation, kindness and a good restaurant made our days happy at the Hare Uta hotel. Special thanks to Gabriela, Bárbara and Evelyn. Just one suggestion: more dish options in the restaurant.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    No negatives at all

    I had a really lovely stay at Hare Uta. It's a beautiful luxury hotel with gorgeous grounds and the room was huge with a lovely view. The staff were very friendly and helpful, the food was great and there was a really nice spa and pool.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Hotel with amazing garden area and rooms with view overseeing the area.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    - Price on booking.com is very inflated compared to booking directly on the hotel website. - Rooms are functional but quite basic considering the high price of the room. - No kettle in the room though one available in the community room. - Community room is not air conditioned and when we visited the climate was quite hot and humid. It would have been nice to escape to the community area to get some relief. - Community room feels not very inviting. It does not look nice and parts seem to be used for storage for the housing staff. - At the breakfast buffet the food warmers are not warm enough and one day the items were cold. - Would be great parts of the pool would provide be covered to provide some shade, e.g. with a sail over parts of the pool. - Not a problem for us but you hear roosters crowing and dogs barking during the night and in particular early morning.

    + Room had a nice view over the garden down to the sea. + Garden area is like being in paradise: lots of flowers, chickens free roaming the garden and small geckos. + Lovely pool though small. + Staff very friendly. + Food offered by the restaurant is good. + Breakfast buffet above Chilean standard incl. nice cheese board; custom egg dishes available on demand. + Room has air conditioning. + Transfer from and to the hotel is included.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    We didn’t mind but be aware that it’s outside town. We actually quite enjoyed it as it was away from the buzz so perfect for relaxing but it might not be for everyone.

    First and foremost the staff! Pohane is just amazing and even managed to make things happen that looked unlikely to go ahead due to our poor planning. The hotel is beautifully laid out and the views are amazing - so is the garden and all the flowers! The food is also out of this world - in particular if you consider that it’s one of the most remote places on earth.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Great Stay
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 4 nights

    Great experience from check-in to departure. The staff was friendly and reached out to us checking in on our stay Breakfast was beyond expectation. Staff also had helped us with finding a rental car and also bikes to use highly recommend

    Stayed in November 2023

  • Reviewed: 20 December 2023

    10
    Wonderful stay, delicious fresh breakfast and an amazing pool
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Daniel and his staff are amazingly wonderful! I will highly recommend this hotel.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 5 nights
    • Submitted via mobile

    Location is quite far from center, so a Rent-a-Car is mandatory when you want to go out of hotel. Pool is small and other people as hotel guests come to use- so overcrowded. Restaurant is good but last two days there was no fish available and so half menu not.

    Nice Garden. Clean. Friendly stuff.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    10
    Awesome experience all the way around!
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    There are roosters on the island. So this isn't a complaint, just and observation. If you light sleeper, bring earplugs. Roosters say "hello" in the mornings, that's what they do. I packed my earplugs & slept like a baby.

    Everything about the friendly, attentive, staff went above and beyond! Jose, Pohane and Thomas were exceptional and get 5 stars! I wish everyone in the service industry could take a lesson from them. It seemed like nothing was too much of an ask. Our room was great and the patios a nice place to relax. Our bed was AMAZING, and we have a Temperpedic at home. So I'm a bit of a mattress snob, lol. The tours they provided us were private and Tito was really cool. He had that energy that he was attentive but not overly so you could have romantic moments to yourself.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 4 nights

    I expected and looked forward to the roosters crowing but I had not expected the island dogs barking all night. I'm not sure if being on a hill amplified their noise or if that's what could be heard everywhere on the island at night.

    We booked our excursions through the hotel and they were fantastic! Not only was our guide the best, but the lunches we had with the full day excursions far exceeded our expectations. The rooms were light and airy with plenty of outdoor seating available. Our reservation included breakfast, which very good; and the other meals we had at the restaurant were excellent.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    Stay at Hotel Hare Uta and make your trip to Rapa Nui the best it could possibly be!
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 2 nights

    The room was very pleasant. Super clean. Well-appointed. AC worked well. The bed and bedding were incredibly comfortable and I would wake up well-rested and ready for the day's adventures on this stunningly beautiful island. The breakfast was outstanding. Choice of pretty much everything you could want for breakfast. Alejandro made the coffees to perfection. The breakfast was so hearty that I didn't want anything for lunch. The grounds are extremely well-maintained and quite beautiful. Some of the fruit at your breakfast are courtesy of the fruit trees you will see on the grounds. The staff are incredibly helpful and friendly. They found out that it was my birthday and sang happy birthday for me at breakfast and gifted me with the most gorgeous necklace. Juan, at the reception area, deserves special mention for making my trip the best it could possibly be with many priceless tips about the incredible sites on the island. My trip would have been a lot less outstanding without his help. He also helped me to book a rental vehicle and organized prompt delivery of it. His English is impeccable. I highly recommend getting a rental vehicle. Driving there is uncomplicated. Waze and Google Maps don't always work - don't forget you're in one of the remotest places on Earth! But, not to worry, the people are very friendly and helpful and will go out of their way to help you find your destination. Such lovely, kind and welcoming folks! I'm a solo female traveler, with some mobility issues. I call 2 places "home"...The Republic of Trinidad & Tobago and The United States. The standards at this hotel are, on par with, and even higher than many places in the United States and Europe that fall into a similar price range. You definitely get your money's worth here.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Wonderful experience! Once in a lifetime!
    • Leisure trip
    • People with friends
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful property and friendly staff!

    Stayed in September 2023

  • Reviewed: 5 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing particularly

    Food in the restaurant and all facilities were maintained in the decent condition

    Stayed in September 2023

  • Reviewed: 29 August 2023

    10
    Exceptionally well organized hotel
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    It’s clean and staff is super friendly and helpful

    Stayed in August 2023

  • Reviewed: 25 August 2023

    10
    Exceptional unique hotel with loveliest staff!
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The hotel grounds are so lovely; it’s like a little paradise. The food is delicious(we had too many passionfruit drinks) and the staff went out of their way to be accommodating!

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The scenery is very good, the service is very good! The meals are also delicious!

    Stayed in July 2023

  • Reviewed: 23 June 2023

    10
    Should have stayed longer...
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    All the staffs are amazing, especially Juan and Jose who made each and every guest feel like VIPs. Their restaurant is the best too

    Stayed in June 2023

  • Reviewed: 7 June 2023

    10
    The best experience ever!
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 7 nights
    • Submitted via mobile

    Nothing to comment

    Great hotel with perfect location and facilities! Great helpful staff! I loved my stay there. Hotel also provides private tours with the best guide 😊 Highly recommended!

    Stayed in June 2023

  • Reviewed: 25 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 5 nights

    Staff were amazing. It was off-season, so it was not very busy, but they were very attentive and catered to our vegetarian diets.

    Stayed in April 2023

  • Reviewed: 28 February 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The Hotel is absolutely perfect ! top standard are applied, the facility are amazing, room are very spacious, the excision desk help you in all ! I really love my stay and regret only one things to have stayed only 3 days …

    Stayed in February 2023

  • Reviewed: 17 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Thank you and especially your helpful, kind and perfect staff for an amazing stay! We also booked a tour with our guide Hanga who was very nice and told us a lot of interesting stories (really recommend him as a guide).

    Stayed in February 2023

  • Reviewed: 3 January 2023

    10
    Perfect place for your bucketlist stay in Rapa Nui
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 5 nights

    The wifi really slowed down when our neighbors apparently started streaming movies. But at the same time not having coverage in most of the island was probably a blessing.

    Staff were very kind and friendly, and constantly made sure we were full satisfied, both at the reception and at the restaurant. The property was perfectly landscaped. Although we were in the first house facing the reception, the deck still offered a quiet and relaxing experience. I was first worried when I realized that the room with a "private" terrace was in fact one of four rooms in a shared house with common area, it turned out to be fine as we only had one other couple occupying the neighboring room, but I imagine it could have been a different experience. For clarification, the Deluxe "Suite" should be labeled a Deluxe "Room".

    Stayed in December 2022

  • Reviewed: 30 September 2022

    10
    should be the number one hotel on Easter Island
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    nothing not to like

    it was like it’s own little oasis.

    Stayed in September 2022

Showing 1 – 25

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