Blanco Encalada 630, 6160853 Puerto Natales, Chile
#20 of 35 B&Bs and Inns in Puerto Natales
Guests' ChoiceBased on 134 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
9.3
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: 9 May 2024
Christine
AustraliaEris was so lovely and helpful, answering our questions and providing guidance on the town. The place was always warm when escaping the cold outside. Our room was comfortable. Breakfast was ready for when woke up for our early tours. Great location, only a few minutes into main town area.
Stayed in May 2024
Reviewed: 16 April 2024
Rob_ro
United Kingdomno window in the room
good location, good price, helpful staff
Stayed in January 2024
Reviewed: 12 April 2024
Liza
AustraliaLoved it here! We stayed before and after our trek and it was such a joy to come back to! Friendly staff, great kitchen and breakfast. Super cosy and comfortable
Stayed in January 2024
Reviewed: 5 April 2024
James
United KingdomThe second room we stayed in was a little small. Breakfast was basic and the bread provided wasn't the freshest but overall we had a good stay and great value
We stayed a night at this accommodation before and after the W trek. It was very clean and the host was very friendly. The first room we stayed in was big and the bathroom facilities were good. We were allowed to store our bags too which was a bonus
Stayed in March 2024
Reviewed: 3 April 2024
Andre
CanadaI was given twin beds room instead of double
Clean room and friendly people, relatively close to shops, restaurants and rodoviário
Stayed in March 2024
Reviewed: 1 April 2024
Abigail
CanadaConvenient location; 20 min walk from bus station and quick walk to downtown. Very helpful desk staff and they stored our luggage while we were on the W trek.
Stayed in March 2024
Reviewed: 29 March 2024
Maria
United StatesNA
Great location close to everything and very nice staff!
Stayed in March 2024
Reviewed: 28 March 2024
Abigail
CanadaThe staff were very helpful and the location was convenient.
Stayed in March 2024
Reviewed: 16 March 2024
Aimee
United KingdomGreat facilities, very cosy and comfortable! Good breakfast! Perfect place for finishing W trek!
Stayed in March 2024
Reviewed: 1 March 2024
Mulan
United StatesNo staff spoke English. The room is very basic.
Very nice and helpful stuff! You can cook yourself using the kitchen. They were very kind to allow us to check in earlier.
Stayed in January 2024
Reviewed: 21 February 2024
Miriam
GermanyBreakfast was nothing special They charge for luggage storage
Great location Luggage storage
Stayed in January 2024
Reviewed: 8 February 2024
Paul
GermanyDue to a delay of our bus we arrived way after the usual check in hours. Javiera from the staff was super friendly and worked extra hours to let us in. Also Elizabeth from the Housekeeping was super friendly. The staff was really outstanding and helped us wherever they could.
Stayed in February 2024
Reviewed: 4 February 2024
Jonathon
United KingdomFriendly staff, great location, good breakfast and large room
Stayed in January 2024
Reviewed: 3 February 2024
Clair
United KingdomNot much noise protection from other rooms/people but generally a good policy on noise.
Spondylus was an amazing support - really helped us out in a sticky situation and they work hard to meet your time requirements. It was straight down a single road from the bus station, 15 min walk. Looked after our luggage whilst trekking.
Stayed in January 2024
Reviewed: 30 January 2024
Astrid
South AfricaEverything
Stayed in January 2024
Reviewed: 25 January 2024
Rob_ro
United KingdomNo, window in the bedroom
Great staff very helpful,
Stayed in January 2024
Reviewed: 15 January 2024
Jana
GermanyClean and nice little hostel. We were kindly let it early by the housekeeping. The bus station (with busses to Torres del Paine and others) is a 15min walk away and very easy to find. The main street is also just a short walk from the hostel.
Stayed in December 2023
Reviewed: 15 January 2024
Baguley
United KingdomNothing.
The welcoming was super. The receptionist ( Spondylus) makes us feel very relaxed. The location was perfect for us as it was close to the bus station and the centre of Natales. That was very handy. The rooms were basic but clean. Just what you need before going to Torres del Paine's. One of the group members was unwell just the night before our departure and Spondylus did everything he could to help. Even found us a place where we could stay in case we couldn't make it to Las Torres. Amazing staff. Thanks so much. I recommend this place.
Stayed in December 2023
Reviewed: 19 December 2023
Ann
BelgiumFirst stay, we booked a standard room with separated beds. A little bit basic. Basic shower needs a little renovation.
Friendly staff. Location not far from the main street but quiet. Breakfast ok. Second stay, our room was nice, spaceous. Good shower.
Stayed in December 2023
Reviewed: 14 December 2023
Ruth
EstoniaOne day the tv cable guy came to fix something at the hostal which I believe involved doing some cable works at each room. We were not advised of it in advance and when we came back from the tour we just found our room’s door wide open with our stuff visible (as we left)
Spacious room, good value for money
Stayed in December 2023
Reviewed: 2 December 2023
Carol
United StatesWalls were thin
Lovely host who was very helpful
Stayed in December 2023
Reviewed: 1 December 2023
Gloria
SwitzerlandAnother hotel with a similar name - got confused finding the right place, our room had no windows to the outside
Well-located, helpful guidance on activities, kind welcome
Stayed in November 2023
Reviewed: 16 November 2023
Brian
SingaporeWalls were a bit thin and we could hear entire conversations from the room beside us which made it difficult to sleep.
Location was good, short walk from where all the restaurants are located. Host was great, tended to our needs and went the extra mile to help us locate a currency exchange place. Breakfast was prepared for us as we had to leave very early in the morning.
Stayed in October 2023
Reviewed: 15 November 2023
Noor
BelgiumOnly 1 shared bathroom for quite some rooms. Every time we wanted to take a shower or go to the toilet, it was occupied..
Location and good breakfast
Stayed in November 2023
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