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Reviews of El Arbol Hostel

Eduardo de la Barra 29, 1710146 La Serena, Chile

#11 of 41 hotels in La Serena

Guests' Choice

Review score

Based on 76 hostel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Great place, easy to meet ppl. Little terrasse outside was nice. Its mostly a house conveted into a hostel. They let me park the mortorbike inside the gate which was great cause this town has its share of weirdos at night

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No individual lamps on beds and not much space for putting things next to you, reception closes at 5.30pm, the lady was nice but wasn't very patient with me speaking only a little spanish, so communication was a bit difficult

    Just a couple of minutes walk away from bus terminal, rooms and beds were clean, equipment in kitchen was ok (kitchen is quite small though), breakfast is served but very basic

    Stayed in March 2024

  • Reviewed: 31 December 2023

    8.0
    A comfortable, friendly stay.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    There was no receptionist after a certain hour (4pm?) and the self-check in system didn't work well. Often when new guests had problems getting in they would have to ring the bell and get the attention of other guests to be let in. Other times potential guests would ring the bell as management didn't answer their calls/messages etc..

    The room was really comfortable and clean. It was easy to meet others in this accommodation as breakfast was on a lovely large table in the dinning room and the outdoor area was small/cosy making it easy to speak to others if you wanted to. The kitchen although small had every you needed.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    7.0
    Not value for money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Share toilet does not mentioned in the room type. (Only mentioned in the detail description) The kitchen is small.

    Room is big and clean.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was a little small and there’s only two bathrooms at the property so if it’s full then this can involve waiting but didn’t pose too much of a problem for us!

    Good location and the staff were really friendly! A nice little hostal with a small breakfast included! The owners were super helpful giving us tips for the local area.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    9.0
    Comfortable, clean and close to the centre!
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't really like the city but that's apart from this hostel :)

    Very friendly host that welcomed us as a mother. Good beds and pillows, very clean, good breakfast.

    Stayed in December 2023

  • Reviewed: 11 October 2023

    7.0
    Fine hostel near centre La Serena
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is very simple. No juice. Just toast with cheese and butter, nescafe or tea.

    Location is good. Enough blankets for the cold nights. Friendly staff.

    Stayed in October 2023

  • Reviewed: 23 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The 8-bed dorm is a bit small and gets quickly crammed when full Same goes for the one bathroom to share

    Nice little hostel, clean and tidy, with a small courtyard to hang out in Easy to find from the bus station Pretty close to town center and plaza de armas Lovely and kind little lady owner/attendant

    Stayed in September 2023

  • Reviewed: 27 July 2023

    9.0
    Good.
    • Leisure trip
    • People with friends
    • Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The room is different from we booked.

    Location

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Nice place to stay
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nowhere the information that they only except cash.

    Very friendly staff Lovely breakfast

    Stayed in June 2023

  • Reviewed: 26 May 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night

    The bathrooms could have been a bit cleaner

    Great beds, great breakfast, looks very very cute! I only stayed there one night though

    Stayed in May 2023

  • Reviewed: 14 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights

    wifi struggled a bit, house is small but cosy, breakfast a little underwhelming

    Great common area, friendly staff.

    Stayed in May 2023

  • Reviewed: 28 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    -very bad Internet connection -breakfast... is OK but not amazing

    -nice staff -beautiful House and atmosphere -breakfast included -clean

    Stayed in April 2023

  • Reviewed: 26 April 2023

    8.0
    Good value for money, good location
    • Leisure trip
    • Couple
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The receptionist who greeted us was quite rude.

    The rooms were spacious and the beds were very comfortable. Bathroom was also modern and clean.

    Stayed in April 2023

  • Reviewed: 25 March 2023

    8.0
    Small and nice
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small kitchen (but well equipped). The wifi doesn't really work on the patio. Very small showers. In general, this is a small and compact hostel. The team is there from the morning until 16:30 After that, none of the team is there. If you check in after 16:30 it gets complicated sometimes

    A small and cute hostel. comfortable bed. A sitting area in the living room and another on the patio outside. Very nice staff but only speak Spanish. Excellent location near the Japanese garden and very close to the main square. 10 minutes walk from the bus terminal. good breakfast. I loved the place

    Stayed in March 2023

  • Reviewed: 10 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms and kitchen a bit small

    Good location, cheap, nice stuff and chill patio

    Stayed in March 2023

  • Reviewed: 21 February 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I choose this place because it says on booking that you can pay with credit card mastercard/visa. But getting there they told me only cash

    Stayed in February 2023

  • Reviewed: 9 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    communication, flexibility

    Stayed in February 2023

  • Reviewed: 28 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very expensive for what you get. They charged us more at check-in (you have to pay cash) then we booked it for at Booking.com (we didn’t pay attention and realised it too late, so we didn’t discuss it with the hostel). No tax refund for tourists. There are more guest then the facilities comfortably allow for. There was not enough toilet paper.

    Very clean, homely, relaxed, easy communication via whatsapp, friendly staff, easy and flexible check-in/out, staff allowed us to use the hostel after check-out to wait for the midnight bus.

    Stayed in January 2023

  • Reviewed: 19 January 2023

    7.0
    Cramped city hostel in a great location
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It felt very cramped in the eight bed dorm. Mainly because the lockers are not big enough for big backpacks, so everyone constantly has all the stuff out. Also, no ladder to the top bunk (didn't bother me but it might annoy some people).

    The location is the biggest plus of the hostel. Waking distance to the bus terminal and also to the city center and the closest beach. Also liked the little garden with three tables to eat or chill.

    Stayed in January 2023

  • Reviewed: 16 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice atmosphere. Many different people from all over. The host speak only spanisch, but try to help with translater:) The dorm was regular good, the shared bathrooms too. Everything was clean.

    Stayed in January 2023

  • Reviewed: 24 December 2022

    9.0
    I was happy with my stay at El Arbol Hostel the staff were very friendly
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    the bunk beds did not give much head room and no ladders to the top bunk.

    nice communal space inside and outside.

    Stayed in December 2022

  • Reviewed: 30 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi connection was terrible

    Really nice, clean place. Good location. Comfortable bed.

    Stayed in September 2022

  • Reviewed: 17 September 2022

    9.0
    Great option for La Serena.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wi-Fi not very strong.

    Lovely, clean place with the friendliest staff. Great location, 10minute walk from the bus station and supermarkets and 5 minutes to the main plaza.

    Stayed in September 2022

Showing 1 – 25

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