Everything was great:)

Lovely family owning the property-they were really friendy and helpful and spoke really good English:) Location was great,few hundred meters from amazing view or seaside and mountains and right next to all restraurants,shops etc

Stayed in March 2024

Super thin walls and ceilings. It sounded like a hippopotamus was in the room above me.

Great staff and a friendly welcome. Room basic but clean and comfortable and good value.

Stayed in March 2024

Would have liked the possibility of using the bathroom when picking up the luggage after check out time. Could not.

Stayed in March 2024

carpet in rooms which wasn‘t the newest

near to the center and promenade very nice and helpful staff possibility to store the luggage for a small price (3000CLP/day) offered breakfast to go when needed (earlier than regular breakfasttime) Wifi in upper rooms was not perfect, but good enough for whatsapp or similar apps

Stayed in March 2024

The breakfast was a “typical” continental breakfast as we found in this part of Chile, which means it was pretty light.

Great location close to everything we wanted/needed - the water, groceries, center or town, restaurants, etc. the room was comfortable and very clean. The staff was uniformly pleasant and helpful.

Stayed in March 2024

Lovely clean room with comfy beds. Breakfast was sufficient and staff were extremely friendly. Great location just around the corner from the main square. Would definitely stay again!

Stayed in February 2024

piece of fruit at breakfast would be an additional plus, but overall we were very happy with our stay

comfy beds and cosy feel with carpets. hot water, simple but quite complete breakfast (real coffee for once instead of instant coffee!). very well located in Pto Natales. attentive staff

Stayed in February 2024

the hostel only serves breakfast at quite late hours, and it is true that they may be able to set you up an earlier breakfast before the staff is in the hostel, however in our case there was a big group leaving early the following morning and since they were occupying the whole of the dining room we were told that they couldn’t set any early breakfast for us. i asked the lady at reception if at least she could prepare us something to take away and she claimed that this was not her responsibility. it was a shame to have such bad goodbye experience cause we had really liked this place overall

great location, good enough amenities for the price. some of the staff was really helpful at our arrival, although not all of them by the time we left…

Stayed in January 2024

Nothing

The cosy, atmosphere, clean place with good location close to both the centre and coast.

Stayed in December 2023

- Breakfast could be better - Breakfast oom should be made available outside of breakfast time - Room was not cleaned under the beds

Pretty little hotel, very nice staff, GREAT beds. Possibility to pay in USD to avoid VAT

Stayed in January 2024

Breakfast for early starters not recommended especially when compared to the normal breakfast. The staff is constantly smoking cannabis which you smell the entire day.

Big rooms, nice location, breakfast okay

Stayed in January 2024

I could hear in detail the conversation about the bowl movement of the guests in the room next to mine. This was, to say the least, annoying. Also every time the outside door was open, I heard noises similar to knocking on my door, which was confusing in the beginning, later I got used to that... Besides the notices I felt very good in the room.

The place is very cozy and the bed was super comfortable. The room was big, with a lot of space to keep my personal items. There are many flowers in the garden and in the lobby, which made the atmosphere very pleasant.

Stayed in January 2024

The walls are "paper-thin" and we can hear people talking in the adjoining room but most guests were quiet so that was not much of an issue

Very confortable little hotel with a very nice atmosphere and very friendly and helpful staff. The decoration was very nice and fitted the location. The breakfast was very good too. Very close to the sea shore and also close to the center of town and many restaurants. We would have loved to stay many more days!

Stayed in December 2023

The mattress wasn’t that comfortable. Breakfast is only from 8:00-9:30 which most excursions and buses leaving from the town leave by 7:30/8:00 so you have to skip breakfast. Usually breakfast should start at 6:30

Location is great, the staff were very nice and helpful. The decor of the place is cool

Stayed in January 2024

Missing things on breakfast ( fruit, milk, eggs) Shower a bit old

Value for money Location

Stayed in January 2024

The rooms are a bit small for 2 people and the furniture in the hotel is dated. The room felt a bit expensive for what you get.

The hotel is close to necessities and restaurants in Puerto Natales, and the staff is very friendly and accommodating. The small continental breakfast is very thoughtful and delicious.

Stayed in January 2024

Very central location, clean, staff super friendly

Stayed in December 2023

This was such a pleasant hostel with such lovely and helpful staff... Just amazing! I screwed up some other bookings on my part, had to reschedule bookings with this Hostal and was even basically gone for 2 days, so I was a bit worried, but it all worked out thanks to the staff being very understanding. Also: Fantastic location. Supermarkets, restaurants and the seaside... All within 5 walking minutes.

Stayed in December 2023

Good place to stay in puerto Natales

Stayed in December 2023

Everything was perfect!! Cozy and warm room!

Stayed in December 2023

Room temperature =cold. Heating didn’t really work for me. A bit expensive

Superior staff

Stayed in December 2023

Good location, easy walking distance into town, restaurants, shops and to the water. Cozy rooms. Internet, heating, showers were great. Very lovely and helpful staff. Can store luggage for a fee. Breakfast available even for the extra early starts. Cancelled another accommodation to stay here instead after TDP.

Stayed in November 2023

The room was clean but the rooms are quite old. Some insects were crawling in the shower which was a bit nasty.

Location was great and the staff was very nice and friendly!

Stayed in December 2023

This is not a bash on the hostal as I saw this throughout the town…the view of a back yard/enclosed space space with dogs lots of random piles of stuff.

Large, bright, clean and comfortable room. Hot shower with great water pressure. Excellent location close to restaurants, shops, waterfront - yet quiet. Staff was kind and helpful. Appreciated the fresh brewed coffee, real milk, and hard-boiled eggs as part of breakfast (among other offerings).

Stayed in December 2023