Ismael Valdes Vergara 312, Santiago City Centre, 8320089 Santiago, Chile
#62 of 209 hotels in Santiago
Guests' ChoiceBased on 239 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.3
Value for money
8.5
Free WiFi
7.8
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End of dialog contentReviewed: 24 February 2023
Rob
United StatesHotel Ismael has a great location, located perfectly between all the sites, shopping, and restaurants. Wonderful full breakfast and very welcoming staff. I highly recommend this spot to anyone
Stayed in February 2023
Reviewed: 23 February 2023
Adnan
United Statessome air conditioning issues
location
Stayed in February 2023
Reviewed: 21 February 2023
Larry
United Statesit was all great
Great location excellent rooms, wonderful breakfast and Diego at registration was so helpful.
Stayed in February 2023
Reviewed: 20 February 2023
Mazen
CanadaWiFi connectivity was very poor in our room but it was great in the common areas.
Very friendly and accommodating staff; we arrived early and they made an extra effort to get us into our room so we could rest from our long trip. Great breakfast with lots of fruit available. Comfortable room and bed.
Stayed in February 2023
Reviewed: 18 February 2023
Sha
United Statesn/a
comfortable. clean. great location.
Stayed in February 2023
Reviewed: 16 February 2023
Terence
United KingdomNothing
Everything was good. Nice breakfast, location opposite a park and near cafes and restaurants, people friendly and helpful. Good value. I stayed twice for 5 and 2 nights respectively as part of longer trip.
Stayed in February 2023
Reviewed: 14 February 2023
Margarita
United StatesMaybe have an early breakfast time.
There was a good selection. They also accommodated our group for an earlier breakfast on Sunday.
Stayed in February 2023
Reviewed: 12 February 2023
M
United StatesThere were some issues that needed repair. The personnel worked hard to correct them, but general maintenance could have been better.
breakfast was very good! Plenty to choose from and very fresh. The location was excellent. It was centrally located for what we wanted to do.
Stayed in February 2023
Reviewed: 12 February 2023
Maria
UkraineThough the rooms were extremely clean, the hotel seems a little bit tired.
The staff was above and beyond! There was a poor Wifi signal in my room, and I had an important Zoom call, so the lady at the reception has given me an additional router(!). Beautiful lobby and nice lounge zone on the top floor, superb breakfasts, and the overall experience is very pleasant. There was always a free coffee and cake in the afternoon in the lobby. Also, it's very close to the main touristic places, hence the location is perfect. Loved it!
Stayed in February 2023
Reviewed: 10 February 2023
Heidi
CanadaNothing negative to report.
We loved this hotel for its excellent location, clean, quiet rooms, great beds, terrific breakfast and most of all its outstanding staff! Diego and his team went above and beyond to help me with a tourist visa issue and finding my way around the city. I can't say enough about their friendliness and high level of service. They made my first stay in Santiago memorable and delightful.
Stayed in February 2023
Reviewed: 9 February 2023
Regina
CanadaLights in the bathroom very dim.
Breakfast was exceptional. Huge selection, varied, fresh. Couldn’t ask for a better location, right by Lastarria with its many restaurants. Outdoor mini pool a nice touch. Staff speak English well and are very accommodating. Absolutely recommend!
Stayed in February 2023
Reviewed: 8 February 2023
Lawrence
United StatesOnly issue was the roof noise in our room on the back side of the hotel. They could have invested in better soundproofing glass.
Stayed in February 2023
Reviewed: 6 February 2023
Jackie
United StatesSpotty wi-if in my room.
I loved the staff- it is a super group of well educated people! I loved the roof top pool area. Small but nice place to enjoy a wine or beer. The breakfast was outstanding. The location on the park as well as easy access to great restaurants, wine shops and sights of Santiago was great!
Stayed in February 2023
Reviewed: 4 February 2023
Antoniette
United Statesno washcloth, coffee maker
staff and proximity to downtown
Stayed in January 2023
Reviewed: 1 February 2023
Hong
United Statesthe shower door design had flaw so water come out to bathroom and may be even the bedroom
Nice location, nice breakfast, friendly staff
Stayed in January 2023
Reviewed: 21 January 2023
Ronald
United States“park view” might actually be “bark view” but the dogs in the park tended to settle down as it got late
excellent location; excellent breakfast
Stayed in January 2023
Reviewed: 19 January 2023
Elena
NorwayStaff was extremely helpful Location is great Good breakfast with many different types of fruit
Stayed in January 2023
Reviewed: 18 January 2023
Holly
United Statesvery dark lighting, it can be hard to see at night. smaller rooms
great design, friendly staff
Stayed in January 2023
Reviewed: 16 January 2023
Ljubisa
United Statesits just on The Center of Town
Stayed in January 2023
Reviewed: 11 January 2023
Karin
Australiait had a very strange smell
the location
Stayed in January 2023
Reviewed: 7 January 2023
Ruth
Canadawifi in our room was weak, and/ or non-existent because it was a corner room
charming interior and great staff. excellent breakfast.
Stayed in January 2023
Reviewed: 6 January 2023
Thomas
United Statesstaff location and value!
Stayed in December 2022
Reviewed: 4 January 2023
Matteo
ItalyThe rest of the staff was polite but different. Breakfast lounge too small and dark
Fernando makes the difference. Anywhere Fernando was, the vibe was different. Careful, discreet, kind, helpful, fun. Very healthy and good breakfast
Stayed in January 2023
Reviewed: 30 December 2022
Samantha
United KingdomI would recommend. to request a room on the park side as the other side is quite noisy with busy road below
Perfect location to walk to everything. Friendly helpful staff. Great breakfast Exceptionally clean
Stayed in December 2022
Reviewed: 24 December 2022
Luis
NetherlandsRoom view
Breakfast and location
Stayed in December 2022
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