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Reviews of Kaimana Inn Rapa Nui 3 stars

Atamu Tekena S/N, 2770000 Hanga Roa, Chile

#45 of 45 hotels in Hanga Roa

Guests' Choice

Review score

Based on 18 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.9

  • Facilities

    6.9

  • Staff

    8.0

  • Value for money

    7.1

  • Free WiFi

    9.4

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Showing 1 – 18

  • Reviewed: 30 April 2024

    7.0
    Good saty
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The cost shown by Booking.com, include the local tax. But while paying owner informed the tax is not included and we have to pay 10% extra as the local tax.

    It is sort of home stay. The owners are very cooperative. They organize a pick up and drop, with good welcome and send off. Breakfast was good.

    Stayed in April 2024

  • Reviewed: 5 September 2023

    8.0
    Nice simple hotel. friendly folks. you should speak some spanish.
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 6 nights

    there was a lot of annoying drumming noise at night from nearby nightclub. no fault of hotel. Sometimes a musty smell.

    breakfast was good; coffee, milk, tea, bread, omlet, guava juice, butter, guac. not huge portion but you can ask for more. Room was big. Extra blankets. Hot water after a short wait. Comfortable bed.

    Stayed in September 2023

  • Reviewed: 3 April 2023

    8.0
    I was happy with my stay there.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was very convenient. I was able to walk to most places in town. Breakfast was very good.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    8.0
    Marcelo and family are very hospitable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Friendly family run business. Great location, spacious rooms, satisfactory breakfast.

    Stayed in February 2023

  • Reviewed: 2 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Stuff smokes in the common space of the hotel. Sometimes the host didn't response on my questions. Host gave us wrong information about Rapa Nui show (working days). Host asked for additional 5% fee for paying by credit card (It wasn't mentioned during the booking). Change rate USD - CLP. doesn't seems friendly.

    Good location. Hotel is located on the main road. Room size is good. Breakfast is also good.

    Stayed in September 2022

  • Reviewed: 12 March 2024

    1.0
    What stay? Run! It’s horrible!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The facility is basically a plywood shed, with holes between the roof and walls (crawling bugs can easily invade), no mosquito nets on windows (front window and back bathroom window)…no air-conditioning, it was sooo hot inside…staff brought us a fan and told us they will bring us a second fan to keep the window closed…room is sooo small…suitcases are on the floor, no wardrobe… inhuman! Bug killer aerosol was on the table though. They didn’t expect us at the airport as the greeting staff were holding a hotel sign with somebody else’s name on it…when I approached, they made a phone call to confirm to pick us up…the van was horrible…had a feeling to disintegrate any minute during the ride…when we arrived at the facility, we had to wait an hour for our room to be ready…not even a glass of water offered to quench our thirst…I was really surprised this was happening, having in view I got texted earlier morning before the departure flight from Santiago by the property, wishing us a pleasant flight and confirming expectancy…we told person in charge (we communicated by phone with him), told us he never charged us, but to inform Booking that we were not staying in his hotel…Then we took our luggage (thanks God we had carry-ons only), and walked away dragging our luggage in horridly burning sun rays !Staff (two young girls), didn’t even bother to offer assistance to find a better place for us to stay, mind you my husband was walking with a cane!

    Nothing to like here!!!…Total disaster! Don’t go there…only if you hate your life.

    Stayed in March 2024

  • Reviewed: 24 October 2023

    9.0
    Stay here for a quiet centrally located place
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    It was very quiet and extremely centrally located.

    Stayed in October 2023

  • Reviewed: 25 May 2023

    1.0
    Worst of the worst
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 11 nights

    I am not sure how they get the good reviews from, but the place is a derelict, dirty, almost disgusting place. We stay in hostels, and cheaper accommodations sometimes, but this one is - objectively saying - the bottom of the pit. The facilities they list are non existent, broken, or totally substandard at any level. What they call "available facilities" are not there at all, they take or direct you to a facility somewhere in town, unrelated to the place. There is a family living there with noisy kids running around, their dog sleeping on the guests couch, but there is no real staff on the premises at all. The "garden view" is a dirty tiny window overlooking some overgrown weedy greenery, the "spa" is an unusable, broken, dirty tub, the bathrooms are the worst quality, neglected places, with broken everything, the Polynesian breakfast" is a simple egg with a piece of half rotten fruit, prepared in an unhygienic kitchen at one random time, is just to mention a few things. The rest is the same, or worse. We could not stay there, but the owner doesn't mind, because he charges full price for the pre-booked time. It's like a "get paid for nothing" scheme. Honestly saying, no idea where the positive reviews come from, because there is not one good thing about the place, not even the price...

    The location and the Wifi facility is good.

    Stayed in April 2023

  • Reviewed: 23 February 2023

    10
    holidays in paradise
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    cool owner, great tours, friendly atmosphere

    Stayed in December 2022

  • Reviewed: 11 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    From the very start Marcelo was at the airport to pick us up with beautiful flower leis. He took us to the Inn for us to drop our luggage and we went out for our first tour. His knowledge of the island and the history was exceptional. He is very friendly and seems to know everybody. We did another full day tour the next day and on Christmas morning we were up for the most magnificent sunrise to start our half day tour. He got us to the airport withour a hitch and made sure we boarded our plane. Thank you Marcelo for making our short stay on Rapa Nui so special.

    Stayed in December 2022

  • Reviewed: 20 November 2022

    9.0
    Arrived as a stranger, left as a friend
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    So many things I liked about my stay at Kaimana Inn: pre-arrival communication from Marcelo; efficient airport pickup during arrival; Hanga Roa city tour; accessible lines of communication with Marcelo throughout my stay via WhatsApp; 3-day tour of important sites provided by Marcelo, including Parque Nacional Rapa Nui and lunar eclipse viewing; clean room upon checkin; daily cleaning/tidying up of my room; transportation to my second lodging

    Stayed in November 2022

  • Reviewed: 12 September 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Only lukewarm water in my room

    Everything was great: people, room, tours and breakfast.

    Stayed in September 2022

  • Reviewed: 19 October 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 23 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 18 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 3 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 28 January 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

Showing 1 – 18

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