The price for the accommodation and food is high, but this is typical both in the park, and in all the surrounding hotels in Rio Serrano. Konkashken lodge is an affordable option in Rio Serrano, and very close to the park gate, where you can watch the spectacular sunrise over the mountains.

Konkashken Lodge is a great place to stay, for anyone interested in an authentic park experience. Rustic, quiet and comfortable, this lodge is set in a beautiful location, beside a river, overlooking the mountains in and around Torres del Paine. Patrick and Carina were gracious hosts, along with staff Loe and others. Knowing Spanish is a huge asset, although Patrick can converse in English. Beds are comfortable, cabins are clean, with cozy comforter, fluffy towels, and plenty of storage space in the newer cabins. If needed, Patrick will help light the wood stove, and is always available to offer advice and to provide information about the area. Breakfast is simple but good (yogurt, drinks, toast, eggs, cakes and fruit). Dinner is provided for $40 per person, but you can also eat out at surrounding hotels. As long as it isn’t too windy, the wifi works great in all the cabins. Thanks for a wonderful and relaxing stay!

Stayed in March 2024

The heating is done by a furnace. It is a problem , because you have to wake up during the night to feed the furnace or your room will be very cold in the morning. The meal is too expensive (US$ 40 per person).

The room is cosy, the breakfast is good. The wifi is ok.

Stayed in March 2024

The rooms were perfect with amazing views of the mountains. The room was kept warm with a wood fire and the bed was really comfortable. The service is also amazing - staff was always ready to help and ensure we had everything we needed.

Stayed in March 2024

Everything was great!

The location right outside the park is extremely convenient! The 'wagon cabin' worked perfectly for our family of four, and staff lit the wood stove every evening to keep us warm and cozy. The owner takes great care of the guests and was extremely helpful getting a lost item back to us in Punta Arenas (5 hours away) before our flight the next morning. They also have a sweet cat in the main lodge area that our kids loved. Highly recommend!

Stayed in March 2024

The only negative is you have to get up at night to stoke the fire because if you let it go out it gets very cold in the room but it’s not under the covers. They have a lot of warm covers for the bed.

The amazing scenery around the lodge and that it was close to the park. The staff was very friendly and helpful. The little porch area outside was nice to sit and have some drinks and enjoy the views.

Stayed in March 2024

It was very cosy and clearly well kept. Patrick does an amazing job maintaining the property and helping guests have the best experience on the property.

Stayed in March 2024

N/A

Ideal location for the park and good value for money compared to other accommodation on offer. Staff was so kind and helpful. Notified them in advance so they could accommodate us for an evening meal and they provided us with a pack lunch for the next day.

Stayed in February 2024

The roads in (but that goes for every property in Torres del Paine

Simple elegance - no fancy trimmings - just a sensational location and fabulous owners who made our stay one to remember!

Stayed in February 2024

We arrived very late, Patrick was staying up waiting for us. The room is cozy and clean. The little wood burning fireplace is charming and warm. We even got some diesel from Patrick’s generator reserve tank.

Stayed in February 2024

Location, friendliness and helpfulness of the staff, ability to prepare some of our own food, basic but amazingly comfortable beds, relaxed and quiet atmosphere, not packaged tourism, Austral Calafante beer!

Stayed in February 2024

Great location to get into the national park. Much better than paying for hotels in the park.

Stayed in January 2024

Nothing

Comfortable beds, great location, nice owners.

Stayed in February 2024

Location, very helpful

Stayed in January 2024

The location is exceptional, and Patrick is extremely friendly and helpful. The meals (including breakfast) cooked by the friendly staff were delicious and plentiful. The rustic feel is well-suited to the environment.

Stayed in December 2023

the host is very helpful and nice. Good advice for route planning in the national park. a room is clean and comfy. All staff are very welcoming. Really good service.

Stayed in December 2023

There could be more hooks in the bathroom. One spot in our cabin was very squeaky, but the rest was fine.

Location: just a short drive from the entrance of Torres del Paine Food: even though the meals were simple, they felt homemade. I felt like I got to experience more local food culture. Each meal was a 5-course meal: bread w/ a spread or dipping sauce, soup of the day, simple side salad, main dish, and a dessert. Make sure to let the host know when you'd like your dinner. They needed about half an hour to prep. You could also have them pack lunch or breakfast for to go but let them know the day before. The cost of the meal was about 80.000 CLP, which came up to about $45 USD/person for each meal. Since we only ate out, the prices here were quite comparable to the other hotel in the area we stayed at but didn't give us the same local feel as this place did. Host & staff: The hosts and staff were very friendly and tried their best to make our stay a comfortable one. I appreciated the owner's easy-going and friendly personality. Communicating with the staff was challenging, but that's true in most places in Chile. Knowing some Spanish really helps.

Stayed in December 2023

Dinners were a bit hit & miss but there are other options in Rio Serrano if you feel like spreading your wings. E.g. we had a decent pizza / burger from the bar menu at Hotel Rio Serrano. A ladder to the top bunks in the dorm room would have been helpful for my old bones.

Rio Serrano is just a lovely environment with great views over the river to Los Cuernos. The location is ideal for driving into the NP for day hikes, esp. in the Pudeto and Lago Grey areas. The Welcome Center for the Las Torres hike was about a 1hr 15min drive. We left after 6:30am and were on the trail by 8am no problem. Patrick was a great host and really helped us out by repairing a puncture. If he hadn't come to the rescue we would have needed to dash back to PN to get it sorted. Apparently punctures are common in TPD. We stayed 3 nights in a Bungalow, and 1 night in the 4 person dorm in the main building. Both were comfy. Wifi was surprisingly good. Lunch packs provided if needed. Friendly dogs & cat on site. Horses wandering everywhere. Very happy with our choice.

Stayed in December 2023

Make sure your gas is topped off and you don’t run out with numerous visits around thr park. Plan your trip properly as there is no gas station.

The hosts, staff, location, unique rooming, food, etc. All of it was fantastic! It is a great and happy place to be. They are welcoming and in turn everyone there visiting is friendly and kind, eager to share details of their trip and support you on yours. I loved the spectacular views of the mountains and easy walk to the river as well.

Stayed in November 2023

It would be great if breakfast had a bit more choices e.g. if yoghurt is provided the type could be chosen. Or instead of ham, salami would be offered.

Super friendly and helpful staff / owners. Giving good tips / advice for treks to do / places to visit. Accommodating regarding food preferences. It was exactly as described / expected.

Stayed in December 2023

Perfect position, excellent friendly staff, everything was perfect! Thank you! Muchas gracias!

Stayed in November 2023

Pricing wasn't very clear for dinner. I paid $40 usd for a good three course home cooked meal with moderate serving sizes. It was worth it as there really are no other options. Very awesome service. Food was quality.

Location close to hiking. Kind staff. Good food.

Stayed in November 2023

Patrick and Serena were excellent hosts, friendly, helpful and generous with their time. Beds were comfortable, with good bedding and towels. We liked the wood burner, although be prepared for a cold start to the day! The location, just outside TdP park is great as we could drive from there to the day walks we did (without the 90 minutes it would add if we’d stayed in Puerto Natales.) Overall, highly recommend the lodge as an experience.

Stayed in October 2023

Truly, zero complaints. The shared kitchen is small, so if you're preparing your own dinner, you may need to coordinate. But that's more just a head's up.

The cabin was everything we had hoped and the hosts more than we could have ever expected. They had medicine when my husband got a cold, advice on everywhere to go visit, and so much passion and care. They even put together a special surprise when they found out we were celebrating our honemoon. It was a remarkable stay in an incredible place.

Stayed in August 2023

The water pressure of the showers

The friendliness and helpfulness of the staff, and the comfort of the bedding

Stayed in June 2023