Comfortable beds. Well designed bathroom. Great staff. Packed breakfast available for early starts. Good car parking.

Stayed in April 2024

A bit far from the centre

Spacious and clean with very friendly staff

Stayed in May 2024

Very nice hotel, divided in two locations: we stayed at the Refugio (Deluxe rooms). The room was amazing, big, the bed very comfortable, and the site incredibly quiet at night. The bathroom is modern, the design is great. The staff is incredibly helpful and kind, everything above expectation.

Stayed in April 2024

Perfect location, staff very friendly, willing to help all the time, very comfy room.

Stayed in April 2024

All was perfect!

Very calm armosphere, room size and comfortable beds, also swimming pool and daily 'welcome' drink.

Stayed in April 2024

Super friendly and helpful staff, the facilities were amazing. I’m looking forward to staying here again!

Stayed in March 2024

Not sure if I didn't read well but I knew that the hotel has 2 sections until I made my online check-in. I've already told my tour guides my hotel was la casa de Don Tomás by then. It would be nice to know it has two sections in advanced and where you are going to stay.

We stayed at El Refugio part. It has everything you need, they have swimming towels that can be brang to the tours, a laundry service (it's free after a more than 5 nights reservation), restaurant and even meal box to go when you have really early tours. The beds were really big and comfy. They have a sustainability policy so they don't have AC but a fan than works very well. The pool was very clean Also, the hotel is really beautiful. It has dessert plants everywhere and a little terrace were you can rest. Something I really loved was the little garden that you can see from a big window from the shower. Just a little detail is that it has a door (it seems to be sealed) with a big space at the bottom. I think it might be narrowed just for the tranquility of the guests. The reception girls were very kind and helpful. They always answered our questions very well. Overall, I recommend this hotel.

Stayed in March 2024

Nothing

Beautiful place to stay. An oasis in the desert. Modern with a touch of culture. Staff are also really lovely. And it’s just a short walk into town! Stay here and you won’t regret it.

Stayed in March 2024

The hotel was in a great location very close to the main street caracoles but away from the noise. It had a lot of outdoor space to relax. The room was very comfortable and cleaned everyday. The hotel restaurant served great food at reasonable prices.

Stayed in March 2024

The room was very clean and comfortable though it got a bit warm during the daytime. The portable electric fan was key. Being a light sleeper, I can attest that the room was very quiet. It was nice having breakfast at the hotel in the morning. It was an easy ~5 minute walk into the town.

Stayed in March 2024

The room was very hot even during the night. The fan was not enough.

Excellent space. The room was very comfortable, clean and new. Breakfast had a lot of options. Friendly staff.

Stayed in March 2024

The rooms did not have airconditioning. We know it is rare around San Pedro, but as we stayed there during summer, maybe because of the materials used to build the hotel, it was extremely hot inside our room, so we could not sleep well. Outside, the temperature was quite pleasant. The hotel provided a fan, but it was not enough. We ended up moving to a different room, that did not have a big wall in front of it and it was better. We would return to the hotel if they put aircon in the rooms.

The location is great, a short walk from the main street which allows you to sleep well. The staff were fantastic and always helpful Having the laundry included in our stay, as we spent 5 night was handy and saved us time as we arrive tired from tours' hence, we really appreciate it The lemonade with mint was delicious and good food at the restaurant

Stayed in February 2024

A little pricy

Relaxing, clean, good service

Stayed in March 2024

No Aircon in the room just a fan

The staff extremely helpful and very knowledgeable about the area and surprisingly it has a swimming pool

Stayed in March 2024

The bathroom could be a bit bigger, was a tad small!

Well maintained and they provided many extra inclusions given the type of environment and guest needs. The restaurant was great.

Stayed in March 2024

very nice and clean hotel. close to the center and breakfast also good. they also pack one day for me as I had an early tour.

Stayed in March 2024

Room was slightly tired and a bit small.

Staff and service couldn’t do more to make sure we enjoyed our stay

Stayed in February 2024

Well laid out. Very relaxing after adventures in the dessert. Staff were terrific. Breakfast was great with good variety. Truly a refuge.

Stayed in March 2024

The room needs serious soundproofing, with people leaving from 5am for trips you could hear everything they were saying. The bathroom door is also really loud which would wake up the other person if used during the night.

Amazing location, easy & short walk into town. Food was the best we had in San Pedro. Staff were great.

Stayed in March 2024

Rooms tended to be quite hot at night in spite of using the fan at full blast.

Attentive service with spacious rooms especially bathrooms. Checking in and out was efficient and timely. Complimentary breakfast was basic but tasty, especially the cookies. A la carte menu for lunch and dinner, was well priced and expertly presented. The landscape and outdoor gardening added to the ambiance. Ms Arenas was always helpful and was available to answer any questions and give recommendations.

Stayed in March 2024

The rooms are quite small and there is no fridge. We understand we are in the desert, but the price seemed quite high. The hotel offered a packed breakfast if you have a tour arranged that leaves early and I requested a gluten-free sandwich (which they said was not a problem, they supplied GF bread for breakfast on request). However, when I got my packed breakfast, there was just normal bread and a cereal bar…. Needless to say, I was very upset (and hungry) as I had a 10hr bus ride to Bolovia ahead of me… I would have brought my own if they hadn’t offered me a GF option, but for this price, I would expect better service.

The hotel is very clean and modern with nice outdoor area and free water refill. It’s a 10min walk to the town centre.

Stayed in March 2024

No fridge in rooms.

Lovely cheerful helpful staff. Close but not too close to centre. Good breakfast. 24 hr coffee and tea. Pleasantly chilly swimming pool to refresh after a hot day. Ice available. Comfortable quiet room.

Stayed in March 2024

Very minor thing as staff were exceptionally nice to us throughout our stay, but in the outdoor areas at El Refugio the bar staff could do with doing more checks of pool and outside seating area for empty glasses and litter as this sometimes built up if guests didn't clean up after themselves. Also the terrace is such a wonderful feature of this resort but has such low lighting in the evening it is hard to see up there (would be great to add some battery operated LED fairy lights to just add a bit more light and ambiance). They could potentially even make more use of the terrace as an outdoor dining option for dinner.

Absolutely wonderful time here at Hotel La Casa de Don Tomás. We booked one of the rooms at the El Refugio park of the hotel which had it's own separate reception, restaurant and pool and was very peaceful. The town centre of San Pedro de Atacama is less than an 8 minute walk from the hotel. Guest rooms are very well appointed and clean (lovely use of natural light throughout). While having no air conditioning may seem an issue for a hotel in the middle of the desert the rooms remained cool throughout the day and there is a fan provided (combined with keeping insect screen protected window during the night ensured we never felt hot and bothered). Breakfast has a wide variety of options and if you stay for over 6 days they even do one round of laundry for free! All in all a fantastic place to stay if you want true peace and quiet in this part of the world whilst being very close to the action for tours and excursions. Would recommend highly. Staff are also all wonderful!

Stayed in March 2024

Would like a mini fridge in the room

The staff was really friendly and ready to help. Rooms and facilities were all exceptional.

Stayed in February 2024