They put us in a first floor room, close to the reception so you can hear the music and the constant opening and closing of the entrance door, window to the street. This was fixed the same day by the staff only because we were lucky and was a room available in the third floor.

Great staff and breakfast!!!

Stayed in March 2024

The fact that there isn't a laundry in the hotel as they sell it, it was not write that the laundry is a service that you need to pay.

The location was good and the bed was confortable

Stayed in March 2024

Relatively expensive, the bar is only open some nights, the shower wasn't great. But these are minor complaints, it's a good hostel

The bed was probably the most comfortable I've had in a hostel, and the curtain on the bed is a good idea that more hostels should consider. The staff were friendly and helpful. The location was good, just a couple of minutes walk from the lake and just over 10 minutes to the bus stations

Stayed in March 2024

The bathroom in my room could get quite dirty. The shower wouldn't drain so there would be a pool of dirty water in the bottom of the shower. I did report this and it was actioned by the staff quickly, but started happening again the following day. The room was in a porta-cabin, so the steam from the shower made the bathroom very wet. It would have been nice to have hooks to hang your towel/clothes and maybe a bathmat to control how wet the floor became.

Great location in the town centre. The hostel has a cafe/restaurant, a pool and offers yoga classes and other wellness services (like massages etc.). The beds were comfortable, staff were super nice and helpful. The room/bathroom is cleaned everyday by the staff. And you are able to store your luggage there after checkout. You are also able to book tours via the hostel - I found them to be quite expensive so hiked on my own instead.

Stayed in February 2024

The only issue I had was when I requested a towel at reception (willing to pay extra cost) - I was told there were none available. A little inconvenient and a basic necessity which I would expect from a hostel.

Good level of privacy with curtains on beds. Clean and comfortable rooms. Strong WiFi. Good location, close to lots of amenities. Well equipped kitchen. Helpful staff. Nice pool area to chill at end of day. Swift laundry service for extra cost.

Stayed in February 2024

A bit noisy because of wooden floors

Cool ambiance and helpful staff

Stayed in January 2024

Beds in Dorm much too close together No window to open for fresh air Girls ‘asking for’ tips... NEVER ask for a tip!!!!!!!!!

Modern Clean

Stayed in January 2024

There was no cleaning in the 4 nights we stayed

We had a pretty (airconditioned!) room. Breakfast was nice and we enjoyed the pool.

Stayed in January 2024

The kitchen was dirty. Really dirty. It was very poorly stocked. Like no spoons. No tea towels. Hard to cook a meal with the limited stuff they had. No coffee machine. No oven. Really basic. Lame. Needs work. (And a damn good clenaing) Our bedroom was teeny....the site suggested something MUCH larger.

We were given breakfast voucher on arrival, we had it the next morning. The Canadian-Chilean dude running the breakfast tried hard and made an effort. Food was good...for Chile. (which doesn't have great selections for breakfast) Good coffee. Avo toast. A smoothie. The wait staff were surly and slow...we didn't eat breakfast again there so its only 1 meal. We ordered cocktails in the evenings....good drinks. Pricey, but thats Chile for you! Reception staff very pleasnant.

Stayed in January 2024

No comfortable seating outside so it was hard to enjoy the pool/sunshine. On the Friday night the hostel hosted an EDM event until 3am which was SO loud, and we didn’t get a warning that this was happening when we booked (we would’ve gone elsewhere as we had a long bus journey the next day). Kitchen utensils could be improved.

Really comfortable beds (two pillows) & dorms felt private with curtains across the bed. Nice cafe area which serves breakfast, lunches, and drinks in the evening.

Stayed in December 2023

The lights and plug console in the dorms were not working for the majority of the bunks. Kitchen facilities could be better.

Very comfortable beds and great communal lounge space with a cinema room! Perfect location.

Stayed in November 2023

Common areas were a bit cold and windy :) Bathrooms in the dorms are a bit outdated

Lost of space in the common areas, amazing garden, great bar!

Stayed in November 2023

The bed was very comfortable and the breakfast was delicious.

Stayed in August 2023

The bed was very comfortable! I like the style of the hotel

Stayed in June 2023

The bathroom was starting to dampen and mould it was also quite small to share with 6 people in a dorm. Although, it was cleaned daily it was not in the best condition.

Súper comfortable and the facilities were good. we enjoyed the cinema and there is large working spaces for digital nomads. Selina is located right near the beach which is beautiful for sunsets and relaxing. The kitchen space was great and it had lots of cookery equipment and complementary food left by other travellers

Stayed in April 2023

I was very happy about car park facility, although there are no pictures of it on the website. It was quite important for me as I decided to hire a car and hoped for comfortable parking every time I go somewhere despite the time of the day. It was very disappointing to see that car park was tiny and often full. I had to park on the street anyway (4 streets away to avoid additional charges). There is quite big car park on the other side of the building but I was advised this was for staff only. Sad, that it was always empty.

I liked the location, cleanliness and atmosphere.

Stayed in January 2023

Bar/Restaurant staff service can be notably slow at times.

Location was great, breakfast was good and the facility offers enough space to roam, work privately or chat with others guests. Staff is also friendly.

Stayed in January 2023

Our room wasn't cleaned but after we informed the staff, they cleaned it the next day. The hostel is quite expensive.

Friendly staff, nice room, beautiful decoration, great location. We got a surprising room upgrade for a room with private bathroom (we booked the only available one with a shared bathroom).

Stayed in March 2023

Kitchen could do with a tidy up. Shower had to run a long time before water hot.

Great reception, room space and pool. And wifi. Excellent location near lake, Plaza de Armas and shops. Quiet, much better than reviews suggested.

Stayed in February 2023

Very loud and annoying music.

Comfortable beds

Stayed in February 2023

the noise

the room and common areas

Stayed in December 2022

the staff, the menu

the vibe

Stayed in December 2022

The breakfast setup was confusing, and portions were small. Barista was somewhat rude.

Very nice backyard and pool. Front desk staff were great.

Stayed in January 2023

the breakfast was not great.

the location and general vibe of the hostel was lovely. very nice rooms and atmosphere.

Stayed in December 2022