Fagnano 310, 6210051 Punta Arenas, Chile
#4 of 33 hotels in Punta Arenas
Guests' ChoiceBased on 144 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.6
Value for money
8.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Dominik
SwitzerlandEvery detail is taken care of in this hotel. From the rooms, breakfast and dinner to the staff, everything is tip top! Keep up the good work!
Stayed in April 2024
Reviewed: 22 April 2024
Ford
Falkland Islands (Malvinas)I loved the Stable room so comfy and loved the decor.
Stayed in April 2024
Reviewed: 13 April 2024
Ken
United StatesParking was a little difficult but seemed consistent with other places in the city.
The hotel and the staff were great and the food at the restaurant was amazing. Highly recommend this for anybody going to Punta Arenas.
Stayed in April 2024
Reviewed: 2 April 2024
Fritz
GermanyIt‘s a really nice place to stay. I have seldom seen so much eye to detail in a hotel.
Stayed in April 2024
Reviewed: 28 March 2024
Evan
SwitzerlandNothing
Everything
Stayed in March 2024
Reviewed: 25 March 2024
Trevor
United KingdomNothing
This is a small family style hotel. The rooms are individually furnished to reflect the original house. The hotel has an excellent restaurant which is used by locals
Stayed in March 2024
Reviewed: 23 March 2024
Tyler
United StatesNothing!
Very unique theme and decorations were charming. Wonderful, friendly staff with good English. FABULOUS view from our room, the Despacho, or “office”. Very comfortable bed/room and high quality linens were much appreciated. The food in the restaurant was excellent.
Stayed in March 2024
Reviewed: 8 March 2024
Kei
United StatesHard to find parking
Good dinner, good breakfast, good room, good staff
Stayed in March 2024
Reviewed: 7 March 2024
Adam
United KingdomAmazing hotel, very unique. Staff all very helpful. A very special place for us. Breakfasts were great, rooms big and comfortable. Couldn’t recommend more.
Stayed in February 2024
Reviewed: 14 February 2024
Frieda
United StatesThe restaurant is very popular So I would advise booking dinner Resy in advance. Also on top of a hill so great for us but could be difficult for handicapped or the elderly . The building is older but charming
We had a great room “ the office”. Great views with large balcony. Shower pressure and temps good. The decorations are very Kitchy think old farm and office equipment . Very good restaurant too.
Stayed in February 2024
Reviewed: 22 January 2024
Joe
United StatesEverything
Stayed in January 2024
Reviewed: 22 January 2024
Hans
ChileNo prívate parking
Location and project proposal. Concept and quality
Stayed in January 2024
Reviewed: 15 January 2024
Alexandra
United StatesNothing, everything was perfect.
Everything about this hotel is great. I love the unique and comfortable rooms. The knitted slippers in the room were such a nice touch. Coffee in the morning is wonderful and we really enjoyed the restaurant. The hotel is great in all regards but the staff really make it special. You can tell they are excited about the property and take great pride in the hotel and providing amazing hospitality. Can’t wait to visit again some day.
Stayed in October 2023
Reviewed: 13 January 2024
Fred
United StatesBeautiful, unique rooms. Great location. Fantastic restaurant. Great staff.
Stayed in January 2024
Reviewed: 31 December 2023
Vanessa
United StatesVery cozy. The decor theme was nice too. Amazing restaurant.
Stayed in December 2023
Reviewed: 23 December 2023
Nena
CanadaMore selection for breakfast. Local dishes.
Staff excellent. Helpful and friendly
Stayed in November 2023
Reviewed: 14 December 2023
Christine
United StatesThe hotel is an older building, and the walls are a bit thin, so we could hear the people around us, but everyone was very respectful, so we weren't bothered much. Just might bring some ear plugs if you are a light sleeper.
The property is so unique and very cozy with a great restaurant on site. The views from the hotel are lovely and the staff were very helpful and attentive.
Stayed in November 2023
Reviewed: 13 December 2023
Ingrid
United StatesNothing
Location is key. It’s right below the Punta Arenas City lookout. Our room was super clean and the blackout curtains worked wonderfully to allow us to rest (only 4-6 hours of dark during the summer!!). The restaurant is top notch as well. We went to another restaurant (La Marmita) on a different day and the food was nothing compared to the La Yegua Loca Restaurant.
Stayed in December 2023
Reviewed: 12 December 2023
Michele
AustraliaThe hotel is excellent, based on a theme of Estancias and the staff are also dressed as gauchos. I booked two rooms for my clients and everyone was thrilled with the place. It has a lovely far-away view over the city and the Strait of Magellan. It's located on the fringe of the city, so its quiet. Its a short taxi ride from the central action but it has a good restaurant on site.
Stayed in December 2023
Reviewed: 9 December 2023
David
United KingdomThe hotel does not have a lift but staff carried our luggage to our rooms and to the hotel itself.
This is a unique hotel beautifully decorated with quirky antiques and furniture. Each room has a different theme and has exceptional views of the town. In addition to the friendly, helpful staff, the excellent restaurant served some delicious meals accompanied by excellent wines or cocktails. The hotel is within easy walking distance of the town centre. We wish we could have stayed longer.
Stayed in November 2023
Reviewed: 9 December 2023
Apryl
United StatesGreat character, lovely staff and very nice room
Stayed in December 2023
Reviewed: 3 December 2023
Sarah
AustraliaNothing
Eclectic family run boutique hotel with each room having its own theme . Fantastic staff and excellent restaurant attached
Stayed in November 2023
Reviewed: 27 November 2023
Selina
AustriaIt would be great when they would do a free breakfast box to go when you paid for breakfast and have to leave early because of a tour or a flight...that was a little bit disappointing that you have to pay extra 16500 CLP but you paid already for the breakfast in your room rate. But that was the only negative thing.
Very nice hotel, friendly staff! nice view!
Stayed in November 2023
Reviewed: 23 November 2023
Judy
AustraliaBig comfortable rooms, lovely dining and pool area, perfect location, right on the main beach and walking distance to the town and to a whole lot of other beaches.think. Beautiful outdoor bar and lounge areas for evening drinks, cards etc.
Stayed in October 2023
Leeds, UK
Batu Caves, Malaysia
Yamanouchi, Japan
Antigua Guatemala, Guatemala
Nikko, Japan
Taipei, Taiwan
Rome, Italy
Ostend, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content