Quelana # 34, Ayllu de Solor, 1410000 San Pedro de Atacama, Chile
#2 of 87 hotels in San Pedro de Atacama
Guests' ChoiceBased on 51 hotel reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
8.9
Facilities
9.9
Staff
9.9
Value for money
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 12 April 2024
Michael
United StatesBeautiful hidden oasis! Room was excellent and breakfast was delicious with plenty of options.
Stayed in March 2024
Reviewed: 29 March 2024
Felix
SpainQuelana Lodge made our Atacama Desert trip truly memorable. The accomodations are modern, clean and the location for exploring the area was perfect. Highly recommended for a comfortable and enjoyable stay. It’s about the details and personalized service at the lodge, you don’t just check in and out but the host and staff of the lodge will ensure you have everything you need - from preparing breakfast bags for your excursions to helping with reservations. It’s a quiet oasis, easy to find if you follow the host’s instructions and close to San Pedro without being in the hustle and bustle of the town.
Stayed in March 2024
Reviewed: 27 March 2024
Flavio
BrazilGreat staff! Great Structure! Great Breakfast!
Stayed in March 2024
Reviewed: 25 March 2024
Lauzon
United StatesGreat location, just outside San Pedro. Quiet, good for stargazing. Very helpful staff, clean comfortable room.
Stayed in March 2024
Reviewed: 11 March 2024
Francisco
NetherlandsThe staff is amazing. Everyone was incredibly welcoming, helpful and sweet. It felt like family, they are really loving people running the lodge. The rooms are impeccable thanks to Jenny, the breakfast is a feast with freshly baked goods by Dalia (she also makes eggs any style you want) and Natalia and Paola have the best tips to organize your days there. They also sorted breakfast for takeaway when we had to leave early. Incredible attention to detail, thank you everyone!
Stayed in March 2024
Reviewed: 7 March 2024
Dan
United StatesThere was nothing about this property that I didn't like
This property was quite the find. We were very happy and impressed. I don't believe the pictures and write-ups can really express how nice this place is. Each room is like its own separate bungalow with a private porch to relax, read, or enjoy a nice glass of wine. The rooms are large and very clean. The bathrooms are nicely tiled and have huge showers. The property in not right in San Pedro but a mere 5 minute drive away. This suited us just fine. There is also plenty of parking in a secure area. The pool was really nice and private. There were very impressive custom-made lounges throughout the pool area. It was really pretty. The breakfast was served in a private dining building and was outstanding. The woman who served it was very helpful and nice! Lastly, I can't express enough how helpful the women were at the front desk. Each day they would review my itinerary and help me make adjustments to make everything just perfect. They were beyond patient with me and spoke good enough English for us to communicate. They also picked great restaurants for us in San Pedro. They were fantastic! There is also a stargazing platform above the main office which provides excellent views of the sky. I would stay here again if I ever get back to this beautiful area.
Stayed in February 2024
Reviewed: 19 February 2024
Romina
ChileExcelente estadia todo muy confortable muy recomendable, natalia nos atendio 10/10 realmente volveriamos...
Stayed in February 2024
Reviewed: 7 February 2024
Aditya
United StatesWe thoroughly enjoyed our stay. The host Natalia went out of her way to ensure we were at home. She is one shop stop for everything you want to know about San Pedro/Atacama - which restaurants to go, best tourist spots, how to book tickets etc. she even made us a to-go snack box when we had to leave early for a site visit and missed our breakfast.
Stayed in February 2024
Reviewed: 23 January 2024
Beverley
United KingdomWe loved everything
We loved everything! The room was great, the staff were absolutely fantastic, delicious breakfasts and so quiet and peaceful
Stayed in January 2024
Reviewed: 2 January 2024
Zhixin
NetherlandsThe property is awesome! The front desk staff is the best and gave us lots of tips.
Stayed in December 2023
Reviewed: 30 December 2023
Sebastian
GermanyVery friendly personal, we enjoyed the relaxing atmosphere in the desert. A telescope to watch the stars from the viewing platform was provided free of charge. Great👍
Stayed in December 2023
Reviewed: 19 December 2023
Julie
LuxembourgNothing, everything was great
The place is amazing, with all the comfort you can expect. The rooms are in fact small individual luxury houses. The staff is highly friendly and helpful. It is located 5min by car from the city center, so you need a car but it’s very easy to drive to the center and park so not a problem at all. It is very quiet, great for couples and nature lovers. Breakfast is simple but more than enough, the swimming pool is very nice too. I would definitely go back there if I go to the Atacama desert again.
Stayed in December 2023
Reviewed: 15 November 2023
Petr
Czech RepublicAbsolutely perfect! 10 points is not enough…Everything super, location, room, personal approach was excellen! Thank you still once especially to Claudia, she helped organise my beautiful stay! 2 days in San Pedro and in this lounge is not enough.😊👍
Stayed in November 2023
Reviewed: 5 November 2023
Jigna
United StatesDefinitely need a car to get here but the remoteness adds to its beauty. Could have some lunch / afternoon tapas options so you don’t have to go back into town
The property is beautiful and the rooms are spacious. The shower is amazing with great water pressure and the beds are super comfortable. The staff are so nice and even uncovered the pool for us after a long day. Natalie was so helpful and essentially helped us plan our whole trip! She absolutely made the place! They even packed us a breakfast when we had an early start one day and helped arrange a private driver within 24 hours. Overall an amazing stay and highly recommend to others!
Stayed in October 2023
Reviewed: 5 November 2023
Lynne
CanadaWe chose this property out of town for better night sky viewing but too many lights. They need to use red lights so that you can still view the night sky.
Absolutely everything was great...the staff were very helpful and accommodating. Lodge provides grest instructions including a video so property is easy to find. See only negative comment below.
Stayed in November 2023
Reviewed: 31 October 2023
Romina
NetherlandsThere is nothing I did not like. I am missing our lodge so much!
Everything! After a great and healthy breakfast we were able to go out and adventure ourselves into San Pedro for later come back to rest in a comfortable and peaceful place.
Stayed in October 2023
Reviewed: 13 October 2023
Shirley
United KingdomThe lodge was comfortable and quiet throughout. Paola and the rest of the team could not have been more accommodating or helpful. We were well looked after throughout - such lovely staff. The food and drinks available were excellent. The relaxed pool area was perfect - especially in the Atacama heat!
Stayed in October 2023
Reviewed: 22 August 2023
Giovanni
ItalyThe impeccable hospitality of Natalia which you hardly find in five star luxury hotels. A true master of making you feel welcome and at home.
Stayed in August 2023
Reviewed: 15 April 2023
Tomas
ChileToo few connectivity alternatives to the town center. Would recommend to have a car or a bike. Some cabs would be able to pick you up and drop you off at the hotel at limited hours. Some tour services wouldn't pick/drop you up/off at the hotel.
Excellent breakfast and very nice personale. The hotel is very cozy and has nice self-service coffee lounge. The pool was refressing for the hot weather in the area with a nice honesty bar having cool beverages of high quality drinks. The people at the reception always help with any issue that arose, it seems this is part of the mission-vission statements of the company. I definitely recommend it!
Stayed in April 2023
Reviewed: 26 February 2023
Frederick
CanadaDo not have any ideas here
The staff were fantastic. The location is a couple of kms/miles out of town - perfect to get away from the noise of town. Away from the light pollution to see magic stats! The highlight was breakfast prepared by the amazing Benjamin!! He and Natalia at the front desk were awesome! Be sure to ask for Andrej the tour guide. Special people! We will be back. Thank you!
Stayed in February 2023
Reviewed: 1 February 2023
Jorge
New ZealandVery beautiful lodge with super nice staff!
Stayed in December 2022
Reviewed: 31 January 2023
Beat
SwitzerlandIf you don't have a car it's too far to walk to the city.
Really nice hotel, actually more a bed and breakfast. Nice open spaces and friendly staff. Rooms were spacious and the bed was very comfy.
Stayed in January 2023
Reviewed: 14 January 2023
Homayara
United Statesclean bathrooms cozy rooms
Stayed in December 2022
Reviewed: 4 December 2022
Lindsey
United StatesI liked everything!!!
This place was the best. Check-in/reception was super helpful (Claudia or Natalia, I believe) she recommended lunch and dinner places as well as other great attractions near by. She was very friendly and energetic! Our room was adorable, loved having a little private patio type area too. Breakfast was amazing! They make you fresh coffee drinks and eggs if you like and there's a full spread of deliciousness. We thoroughly enjoyed our stay and were so sad to leave.
Stayed in November 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content