Camino al Volcán 330, 4920000 Pucón, Chile
#43 of 290 Holiday rentals in Pucón
Guests' ChoiceBased on 14 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.2
Staff
9.3
Value for money
8.9
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 14
Reviewed: 17 February 2024
Cressida
SwitzerlandNot really equipped for full self catering.
Friendly staff. Nice large apartment and clean. Good location. Very comfortable. Good value for money
Stayed in February 2024
Reviewed: 24 February 2023
Lisa
United StatesThe Loft Pucon is wonderful. I highly recommend. It is very clean and comfortable. Parking is included which is fantastic as parking in the city is expensive and challenging. We stayed for two nights. Once we arrived, we left our car parked and walked everywhere. It is a 10-minute walk to the downtown area. Easy. We thoroughly enjoyed and felt very safe in the gated location. The owners are extremely friendly and very helpful offering ideas as to wear to eat and hike.
Stayed in January 2023
Reviewed: 13 January 2023
David
United Statescomfortable layout for our family of five. walking distance to downtown Pucon.
Stayed in January 2023
Reviewed: 16 December 2022
Tal
IsraelWe would have prefer Emglish speaking staff.
Nicely desifned, comfortable to use, equiped for cooking, gated place, car near by.
Stayed in December 2022
Reviewed: 6 November 2022
Jerry
United StatesIt can not be improved in any meaningful way. The place is excellent.
Recently remodeled and excellently done European style. Very good job. Owner on site. His office help is a sweetheart! Love the pellet burning stove.
Stayed in October 2022
Reviewed: 25 July 2022
Monica
United StatesLoft was spotless and staff was helpful and friendly!
Stayed in July 2022
Reviewed: 19 January 2022
Jonas
ChileNothing to complain about. A short walk to the city center but always nice to walk.
Modern, spacious and clean!
Stayed in December 2021
Reviewed: 3 January 2022
Maria
United StatesThe beds and bathroom are on a second floor, so this is not a location for those with limited mobility or that have difficulties going upstairs.
Location - very close to restaurants and other turistic attractions. Clean facilities (Towels were super soft ) and very responsive staff
Stayed in January 2022
Reviewed: 15 January 2024
Cristobal
United KingdomThere are no comments available for this review
Stayed in December 2023
Reviewed: 30 October 2023
Laura
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 11 February 2023
Lorena
ChileThere are no comments available for this review
Stayed in February 2023
Reviewed: 10 January 2023
Yuan
ChileThere are no comments available for this review
Stayed in January 2023
Reviewed: 19 April 2022
Michal
Czech RepublicThere are no comments available for this review
Stayed in April 2022
Showing 1 – 14
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content