Colo Colo 485, 9999999 Pucón, Chile
#17 of 32 B&Bs and Inns in Pucón
Guests' ChoiceBased on 56 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.5
Value for money
8.7
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 March 2024
Lily
United KingdomVery little English is spoken but we got by with basic Spanish. However the staff are very friendly so we didn’t mind.
We liked the room - super comfy and cosy. The breakfast is superb. The vibe is nice and we slept well. They were very kind in letting us store baggage and use the space after we checked out.
Stayed in March 2024
Reviewed: 19 March 2024
Anne
United KingdomWe absolutely loved this place. It has a truly beautiful vibe 💚 Our room was really cute & super clean, & the breakfast fabulous - also thoughtful that they prepare something in advance in case you head out early. Pucón is delightful.
Stayed in March 2024
Reviewed: 24 January 2024
Mirella
GermanyI didn't realize we'd have to pay with cash (it was OK at the end) and I got the standard room, which is a bit smaller than the ones in the photo but the price was great so it is not a complaint. I am very allergic to dustmites and the bed cover would make me sneez lots, we just removed the cape and the decoration pillows and had nice clean bedsheets that didn't make my allergies so wild.
Staff was so friendly, place was cozy and clean, breakfast was good, location was great (2 min from the bus station, close to the beach, close to the city)
Stayed in January 2024
Reviewed: 17 January 2024
Sebastián
ChileA little over priced.
It was clean.
Stayed in January 2024
Reviewed: 10 January 2024
Kiley
United KingdomNothing,
The comfortable beds, the exceptional breakfast and the staff who will always go an extra mile for you
Stayed in January 2024
Reviewed: 21 November 2023
Raimondo
FranceBeautiful place
Stayed in November 2023
Reviewed: 15 July 2023
Felipe
ChileNothing really.
The staff is really friendly and helpful, breakfast was great!
Stayed in July 2023
Reviewed: 7 April 2023
George
Irelandwe liked everything
The staff were really friendly and helpful. The property is central and the rooms are spacious and spotlessly clean. Great breakfast plus tea & coffee making facility throughout the day.
Stayed in April 2023
Reviewed: 6 March 2023
Matteo
ItalyThe staff is always eager to help you and accommodate any kind of request. The room is very clean and tidy. The main bus terminals are at 5 minutes walking. I couldn't ask more!
Stayed in March 2023
Reviewed: 4 March 2023
Yujin
United StatesWalls were a bit thin, so could hear some noises from other guest as they walked in the courtyard by to their rooms and also through the wall to the kitchen area/laundry room during the mornings. And for such a small town, it does have a decent nightlife, so expect some noises late at night.
Overall, a very good experience. Decided to extend my stay by a day. Room/bed was comfortable. Staff was friendly - and enough spoke English. Internet was very good, but did have issues when somehow the nearest outer/repeater in the area got powered off. The staff turned it back on when I mentioned that the internet was very poor at the time. Breakfast was an excellent feature to my stay. They accommodated a request.
Stayed in March 2023
Reviewed: 2 March 2023
Adrian
AustraliaReally nice place that was handy to the bus station and the town centre. The staff spoke excellent English and were easily the friendliest we've met during our 8 months in the Americas. Our bus arrived at 8am and they let us check-in early.
Stayed in February 2023
Reviewed: 25 February 2023
Judith
United KingdomThe rom got a bit hot later in the afternoon, but we had a fan.
The room was large and comfortable, the staff were friendly and the breakfast was really good!
Stayed in February 2023
Reviewed: 24 February 2023
Mauricio
ChileEl personal fue excelente, good communication with a great service….
Stayed in February 2023
Reviewed: 24 February 2023
Daniel
Israelvery nice and clean, nice staff
Stayed in February 2023
Reviewed: 3 February 2023
Joseph
United Statesnothing
locations, breakfast, rooms
Stayed in February 2023
Reviewed: 3 February 2023
Lotte
Netherlandsbathroom a bit outdated but that is all I could think of
the location was great, the room felt like home, the bed was really good and really big, the room was big, breakfast was great, room was cleaned every day, we just loved it
Stayed in February 2023
Reviewed: 26 January 2023
Jessica
United KingdomThe only downside was very loud music from bar next door on Friday and Saturday night.
Wonderful, helpful, friendly staff. Nice little touches like a fridge in room, coffee and tea station. Good breakfast. The hotel has a very relaxed vibe.
Stayed in January 2023
Reviewed: 10 January 2023
Francisco
Colombia.
,
Stayed in January 2023
Reviewed: 4 January 2023
Dafna
Israeleverything was 100%
Amazing service from the staff, central location, clean rooms and delicious breakfast..
Stayed in December 2022
Reviewed: 23 December 2022
Caitlin
United Kingdomnothing
Bed was super comfortable, breakfast was great, staff were so helpful.
Stayed in December 2022
Reviewed: 29 November 2022
Marina
GermanyWe loved everything of the Lounge: the location, the style and the attention to details, the staff, the superb breakfast.... I can definitely recommend a stay here!
Stayed in November 2022
Reviewed: 18 November 2022
Amanda
SwitzerlandA little on the noisy side (street traffic)
Delicious breakfast
Stayed in November 2022
Reviewed: 12 August 2022
Laura
AustraliaCute and comfortable with a homely feeling. Lovely breakfasts served with homely touches and set you up for the day. The staff though were the main highlight, the owner Barbara and staff member Taina were so helpful and beyond accommodating with everything to do with our stay in Pucon and also helping us with logistics for further travel in Chile. Lovely people, and we were so grateful for their help. Very much recommend! Also, lovely comfy bed and towels :)
Stayed in August 2022
Reviewed: 29 June 2022
M
ChileThe roof in the way to the rooms at the patio is not complete. Not very good for the rain.
Very comfy and clean rooms and nice staff. Close to the town center. Great breakfast to begin your day.
Stayed in June 2022
Showing 1 – 25
Nordstemmen, Germany
Euless, USA
Kyiv, Ukraine
Brunssum, Netherlands
Selva di Val Gardena, Italy
Espinama, Spain
Saint-Leu, Reunion
Manzanillo, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content