None

Amazing breakfast Very comfortable room Staff was very helpful

Stayed in April 2024

Breakfast should have been better for a hotel at this level. No obvious process. Limited service. Had to make own tea and coffee. Average food. Need to leave more water in the room, bottles hopelessly small. Felt staff lacked a little energy (with exception of concierge).

Location, beautiful renovated building, clean, large rooms, kettle in the room was welcome. Fridge useful. Good sound proofing

Stayed in April 2024

Very impressed with the quality of this hotel, and even more impressed with the level of customer service and the commitment of the staff.

Stayed in April 2024

N/a

I loved the hotel architecture and the service. The room was comfy and the bathroom was a dream. Breakfast was excellent with a good variety. My husband loved the rooftop terrace.

Stayed in April 2024

N/A

The overall ambience, decor and service here were impeccable. We booked this hotel as a treat within 2 weeks of busy travelling in South America and it was exactly what we needed. The reception staff were incredible helpful, the room super comfortable and stylish, the rooftop bar was stunning too!

Stayed in April 2024

Road works out the front were noisy and noise from reception could be heard in our room

Great amenities good breakfast included in the price great staff

Stayed in April 2024

The bathroom seemed to be in a strange position-

Staff Ample breakfast Location

Stayed in April 2024

Nicholas and James made our experience so wonderful. Rooms were clean and modern. Great location.

Stayed in April 2024

Despite being on the 6th floor, our room was quite noisy because the open atrium meant the noise from the lobby echoed upwards

The most comfortable huge bed, super friendly staff, good breakfast in a nicely decorated room

Stayed in April 2024

Great location, with lots of sights and restaurants within walking distance.

Stayed in April 2024

Nice roof terrace

Stayed in March 2024

Nothing

Beautiful accommodation and offered early check in which was so wonderful after a long overnight flight. Delicious breakfast and really convenient location within walking distance to all the major sightseeing attractions and restaurants in Lastarria.

Stayed in March 2024

Gorgeous tastefully restored former city mansion. The interior is stunning and the guest rooms are beautiful. Friendly staff and great restaurant and bar.

Stayed in March 2024

We were told the breakfast opened at 7 am. But for both of our days that was not true. Sometime after 7:30. We don't know when. And the coffee wasn't really hot.

Very, very cool decor and indoor architecture. Loved it. And nice, spacious room.

Stayed in March 2024

Couple of small things:The paper napkins, although embossed with hotel logo were cheap and very small. Loo roll not great either

This is a fantastic hotel and I’m so delighted we stayed there. It’s in a league of its own. The service was exceptional and staff went out of their way to make us feel comfortable. Breakfast was lovely with great yoghurts and muesli, nuts, seeds, eggs, cold cuts and bread. We had dinner at rooftop restaurant one night. Also very good. Beds large and comfortable. The building has been tastefully redesigned as a hotel with cute, intimate spaces. There’s a lolly jar and drinks in library. I liked the central location near good restaurants and museums and near the metro. What more can I say!

Stayed in March 2024

The closet was a bit small, mostly b/c I had a huge hanging bag. The Terrace Bar does allow smoking, but we were able to move far enough away so it worked out.

Staff was very friendly told us to try the Pisco Sour on the Rooftop Terrace Bar which we did right after arriving! It was soooo good we had several. The young musician in the bar was very talented and it was fun to see his family cheering him on. The room was large, clean and modern and the bathroom huge. They also did the nicest thing that we didn't even ask for. We had a late flight (11pm... after a 12 day cruise) and were going to leave our 6 bags of luggage at the desk for the day but they called and let us "stay" in the room! So after we walked around Santiago all day we were able to shower and organize for the flight home before the taxi arrived, that they arranged and charged to the room. Made the forlorn end to our long vacation much more pleasant. Highly Recommend!!

Stayed in March 2024

🤔

Modern, exceptional, central

Stayed in March 2024

Nothing

Staff wonderful and attentive, property immaculate.

Stayed in March 2024

Very friendly staff great beds and a good location

Stayed in March 2024

Loved the location and the staff

Stayed in March 2024

Great hotel. Would be great if could have a small pool/ bathing area.

Lovely building in great location.

Stayed in February 2024

Nothing. It was all wonderful

We loved everything about the hotel. The staff was incredibly helpful and the breakfasts were amazing!!!

Stayed in February 2024

I don’t realise until the second day I could order a barista style coffee at breakfast… I should have known… but I would have appreciated an outright offer of a decent coffee first up! (Having said that there is Nespresso in the room) I had two visits to the terrace which was lovely … I think some bar snacks would be good with the excellent drinks menu!

Beautiful hotel, understated elegance but very comfortable !! Bed and bathroom excellent. The concierge was extremely helpful and I had two wonderful “high pressure” massages.

Stayed in March 2024

Exceptional service. This boutique hotel is well located and very elegant. The American breakfast was delicious. Big rooms. Highly recommend.

Stayed in February 2024