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  5. Reviews of Maktub Europa - Hostal Boutique

Reviews of Maktub Europa - Hostal Boutique

1919 Europa, Providencia, 7750000 Santiago, Chile

#32 of 112 B&Bs and Inns in Santiago

Guests' Choice

Review score

Based on 55 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 29 May 2024

    9.0
    Great location and safe area to stay
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a bit bland but that’s all

    Nice property and being able to do self check in is a plus for late arrival

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Excellent room.

    Stayed in May 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    -

    Very nice place in a nice area with a wonderful host! It ticks all the boxes: very comfy bed, clean, stable WiFi, a decent breakfast, loads of hot water, close to many restaurants and a metro station etcetera. I stayed in one of the rooms with a balcony and it was enormous and a great place to unwind!

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is so so. No coffee machine.

    Rooms are very simple but functional. Beautiful modernist architecture, a lot of light and air. Would recommend it to everyone.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The host is a very helpful and very free

    Stayed in February 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and comfortable. Breakfast was also available when leaving early (packed breakfast with a cheese and ham sandwich, cereal bar and orange juice), which is such a nice bonus! Sergio is also super friendly and helpful :)

    Stayed in March 2024

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I've stayed here a few times. I go back because it great....

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Lovely place, great house but broken door and smashed window not good enough
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    There was a broken window in the room - a smashed window with a hole in it. This is not satisfactory and should've been fixed before you allowed the room to be used. The shower door was also broken. For a chain of guest houses, the maintenance of the place is substandard.....you could easily get those two things fixed within a day.....very disappointing.

    Beautiful architecture and house.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Cosy house in quiet neighbourhood
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Just minor things, there's AC in the room but they removed the remote control for some reason, so you can't use it. The fan they provide instead does not really help as it's very low on the floor and the airflow gets blocket by the bed.

    Very clean and cosy room, the bed was super comfortable. Friendly staff. Neighbourhood was quiet and felt safe. Short walk to the metro station. Would definitely return.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Superb
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Stayed here a few times. Great place to stay.

    Stayed in January 2024

  • Reviewed: 1 December 2023

    8.0
    Nice stay!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    While the initial breakfast was good, the daily repetition becomes monotonous for longer stays. The breakfast room could use more tables, as waiting times for seating were occasionally long. Addressing these issues could improve the overall experience.

    Our recent stay at this accommodation was notably pleasant. The rooms provided a comfortable retreat, complete with heating to ensure a cozy atmosphere. The convenience of finding a hairdryer at the reception, coupled with consistently warm water for showers, added to the overall comfort of our stay. A standout feature was the ease of communication with the staff through WhatsApp, making it convenient to address any inquiries or requests.

    Stayed in September 2023

  • Reviewed: 28 November 2023

    9.0
    Safety and comfortable stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    For me all was good :)

    The place has a. excellent location near to the bus and metro station The staff was very kind and helpful

    Stayed in November 2023

  • Reviewed: 31 October 2023

    8.0
    Great value for money
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Great value for money and very good location; nice transfer with Andrea from the airport

    Stayed in October 2023

  • Reviewed: 10 October 2023

    10
    Perfecto
    • Business trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    La comodida y la rapidez

    Stayed in August 2023

  • Reviewed: 9 October 2023

    8.0
    Nice place for short stay
    • Business trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 1 night

    Lack of explications when I arrived. Shampoo container was empty

    It was really good located

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    Great location, staff, and breakfast.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights

    Great location, staff, and breakfast.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    Nice, clean, pleasant staff, great location, near the metro, nice restaurants, and Sky Costanera.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 4 nights

    My room was small, which was fine, I had everything I needed. Very clean. Nice, hot water in the shower. Breakfast was nice.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 6 nights

    Great stay. Would stay again for sure. Wonderful Staff, good location and quality rooms.

    Stayed in July 2023

  • Reviewed: 17 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nice clean spacious room with a work table. Air con, tv, work desk, hot shower in a quiet neighborhood

    Stayed in September 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I stayed in 4 different rooms over 4 different bookings. The rooms I stayed in at the back of the property were cold, especially the 1st room I slept in it was like walking into a fridge and the only warm place was in bed. The rooms have heating but I was told they were down for maintenance. Each room had a aircon which can also be used for heating but they removed the remote controls so you couldn't use them, so I'm taking the maintenance story with a grain of salt. One positive about the heating/rooms is the last room I stayed in did not have heating but they were kind enough to leave the aircon remote in the room. If it's cold heat the rooms, it does mention heating in your property description.....

    Location and staff are great. Beds are comfy.

    Stayed in July 2023

  • Reviewed: 1 August 2023

    10
    Wonderful staff in a hostel that felt like home!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 8 nights

    I had a very long stay so the only thing I could think of for improvement would be more options and fruits for breakfast, but I enjoyed it nevertheless!

    Alessandra is the best receptionist I've ever met! She's so sweet and helpful, always answering fast to any requests and ready to help with anything anytime! Knowing I could ask anything through whatsapp made me feel safe in the hostal that's also located in a very good area in Providencia with universities, embassies and the metro close by. The room was clean, warm and super cozy, all the staff are very kind and work hard doing an amazing job cleaning and fixing anything needed! Thank you so much, besos :)

    Stayed in July 2023

  • Reviewed: 12 May 2023

    10
    Great hostal! Very friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room was very large and comfortable. The hostal is in a good location. We were able to walk to restaurants and shops. Communication with the staff was very easy and friendly. We would definitely stay again!

    Stayed in May 2023

  • Reviewed: 5 May 2023

    10
    comfortable, clean, delicious and great communication
    • Solo traveller
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    the bed was comfortable, the shower was hot and clean, breakfast was perfect and the communication was excellent!

    Stayed in May 2023

  • Reviewed: 23 April 2023

    10
    Best hostel
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    I am not afraid to say, that it was to nicest accomodation in which I have ever stayed. For sure, someone whould say about the luxury hotels etc. But this house, our room, location and communication was amazing! I have to really say thank you for amazing time Santiago, because this hostel was very big part of it!

    Stayed in April 2023

Showing 1 – 25

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