Av Te Pito ote Henua 1945, 2770000 Hanga Roa, Chile
#45 of 45 hotels in Hanga Roa
Guests' ChoiceBased on 77 hotel reviews
9.0Cleanliness
8.8
Comfort
8.8
Location
9.9
Facilities
8.6
Staff
9.7
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 21 April 2024
Judy
United StatesClose to the center
Stayed in April 2024
Reviewed: 20 April 2024
Diane
United StatesNothing.
Benjamin and his staff were very nice and helpful. The grounds were beautiful! The location is perfect, in the main area of town.
Stayed in April 2024
Reviewed: 19 April 2024
Kendall
United StatesWould have liked a refrigerator in the room.
Beautiful, relaxing property with a small swimming pool. Tropical vegetation surrounds all of the rooms. Very quiet. Well maintained by the family owners. They were very helpful in advising about all aspects of the island.
Stayed in March 2024
Reviewed: 16 April 2024
Belinda
United KingdomThe room was very tired (awful lighting), but absolutely fine for our needs.
Amazing location, lovely & super helpful staff and beautiful grounds. Loved the pool (but not available in the morning?)
Stayed in April 2024
Reviewed: 16 April 2024
Peter
United KingdomN/A
Everything was perfect. Great rooms with awesome breakfast. The gardens were just amazing full of tropical plants, an oasis of tranquility. The staff were 5*+.
Stayed in April 2024
Reviewed: 15 April 2024
Linda
United StatesFor where it is located on a remote island, it was great.
It was conveniently located. It was surrounded by foliage. The innkeeper was amazingly hospitable.
Stayed in March 2024
Reviewed: 15 April 2024
Moss
United StatesI was hoping there was going to be food/bar on site but they are still in the process of reviving that service since the pandemic. In fact, it may be open by now.
Owners are delightful! Loved that the booking included transfer to/from the airport and breakfast. The fresh scrambled eggs at breakfast were delicious! Figuring out how to book tours, and which tour company to use before the visit was causing me a lot of stress before the trip. Once I understood that I could simply book through the hotel, I was quite relieved. The breakfast / common area is nicely themed and well maintained. Having A/C in my room was wonderful. Though the rooms are a bit rustic (which I knew when I reserved) I slept well.
Stayed in April 2024
Reviewed: 13 April 2024
Loreto
ChileLocation, it is in the middle of the city, very close to everything and the breakfast, it was very good
Stayed in April 2024
Reviewed: 13 April 2024
James
United StatesSmelly bathroom
Location, staff, garden setting.
Stayed in April 2024
Reviewed: 10 April 2024
Msheekey
United KingdomWifi was not always 100% but was fine in communal areas
Comfortable rooms, included breakfast, great location, friendly staff and cleaned daily
Stayed in April 2024
Reviewed: 9 April 2024
Natalia
United StatesRenovations are required in the rooms and area. Quite a high price for the room (((
The location of the hotel is wonderful! Very friendly staff! They are always ready to help and solve problems very quickly)
Stayed in March 2024
Reviewed: 2 April 2024
Igor
Croatia-
Perfect location, near restaurants, shops, close to the sea, and near the church (we were during the Easter and it was amazing experience). Hotel provide free transfer from and to the airport. Host and all staff were very helpful, polite, positive. Ambiente is very polynesian, with lot of tropic plants and trees, with small swimming pool in the middle of property and nice open restaurant.
Stayed in April 2024
Reviewed: 1 April 2024
Cesar
PortugalLocation, Staff, island. They were incredibly kind, very well received and accompanied throughout the stay.
Stayed in March 2024
Reviewed: 31 March 2024
Sofia
United StatesLocation, cleanliness and staff.
Stayed in February 2024
Reviewed: 16 March 2024
Margaret
United StatesNice breakfast. Lovely grounds. Friendly hosts.
Stayed in March 2024
Reviewed: 13 March 2024
Julia
GermanyLots of insects and bugs in the room but probably unavoidable in a location like this (everyone had this problem, also in other hotels)
Super friendly staff, great breakfast. Perfect location, walking disctance to beaches and port. Very beautiful garden and pool, perfect to relax. My flight was delayed but they let me stay in the room until 6pm without any upcharges :-)
Stayed in February 2024
Reviewed: 31 January 2024
Pálma
BelgiumAmazing hospitality— I’m so grateful they booked & organized a guided tour of the national parks for me on a *really* short notice (the very morning I asked for it). The property is a dream & breakfast was excellent. Location could not be more central.
Stayed in January 2024
Reviewed: 22 January 2024
Stephen
GermanyThe lady who ran the hotel was very helpful, I would stay there again.
Stayed in January 2024
Reviewed: 16 December 2023
Carriegaty
United StatesThe property is unique because it has fauna and trees that have been cultivated over years. You can't bring that in and create it. Been there for a long time The location is excellent. You can walk to town and to the beach Steve is welcoming and they had to pick up service to and from the airport
Stayed in December 2023
Reviewed: 29 November 2023
Yanmei
Canadaclean, environment, garden , the family history of the owners who run this business.
Stayed in November 2023
Reviewed: 19 November 2023
Kim
United StatesWe has some trouble with the hot water being consistent in the shower.
Perfect location, very jungle like. It felt cozy and even though it was in town it was like an island. Lots of plants, bamboo and thatch. Wish we had had time to use the pool. Hosts were great.
Stayed in November 2023
Reviewed: 26 October 2023
Abe
United StatesAC / heater unit - a little difficult to operate the controller. Otherwise all was good!
Great location near the marina, beaches & Main Street with everything you need. Staff & service is excellent & they provide a nice light breakfast to start your busy day. Tours to visit all the main sites around the island can be scheduled through this hotel. Benjamin & his staff are very mindful of everything you need.
Stayed in October 2023
Reviewed: 21 October 2023
Rosemarie
United StatesThe room we stayed needs some ventilation and lighting.
Personalized , friendly staff and location
Stayed in October 2023
Reviewed: 9 October 2023
Lingshan
ChinaNo
The decoration of the hotel is look very beautiful, the staff are friendly. A really nice experience!
Stayed in October 2023
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