Juan Antonio Rios 59 Santiago Centro, Santiago City Centre, 8320000 Santiago, Chile
#123 of 206 hotels in Santiago
Guests' ChoiceBased on 348 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
8.4
Value for money
8.2
Free WiFi
7.3
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End of dialog contentReviewed: 10 May 2024
Nandini
IndiaPoor internet, the same breakfast menu every day, no chair in the room
Location. Great bar and bartender
Stayed in May 2024
Reviewed: 2 May 2024
Antonio
BrazilNot applicable.
It is very good!
Stayed in April 2024
Reviewed: 29 April 2024
Louis
United StatesThe room didn’t have a fridge
Close to city center
Stayed in April 2024
Reviewed: 23 April 2024
Jason
United StatesI think the restaurant could use additional staff during breakfast time to help clean and clear the tables more quickly for guests coming in.
Very clean. Very modern. Great breakfast. Nice bar and lounge areas to sit and do work.
Stayed in April 2024
Reviewed: 13 April 2024
Joanna
CanadaEach rooms are missing the chairs, so the client must sit on the bed.
Breakfast is very good. And the hotel is clean and comfort. Location is in the city center.
Stayed in April 2024
Reviewed: 7 April 2024
Milind
United KingdomBreakfast was poor. No hot food.
Comfy bed, clean place and staff were very helpful
Stayed in April 2024
Reviewed: 6 April 2024
Emily
United StatesWe enjoyed our stay at NovaPark. The staff was great & the location was good for accessing the older part of town. Would have liked a bedsheet between myself & the comforter & found getting an Uber to this area to be difficult at times. It was overall a good experience.
Stayed in March 2024
Reviewed: 4 April 2024
Shah
United StatesView
Breakfast, rooms , price
Stayed in March 2024
Reviewed: 3 April 2024
John
NorwayI belive that every place branding themselves as a hotel should provide a bottle of water in the room or at desk.
Great value.
Stayed in April 2024
Reviewed: 29 March 2024
John
NorwayNo fridge and water, need to buy outside.
Centralized hotel near Lastarria.
Stayed in March 2024
Reviewed: 28 March 2024
Louis
United KingdomBreakfast was included which was good, but not the best breakfast in the world.
Good value for money, quiet clean comfortable rooms. Felt safe here for our first time in Santiago. Nice shared lobby area.
Stayed in March 2024
Reviewed: 24 March 2024
Grazial88
United KingdomThe room is a bit small, and we found a few hairs in the bathroom.
The location is perfect for exploring Santiago. The staff is very professional and helpful.
Stayed in March 2024
Reviewed: 20 March 2024
Carl
United KingdomThe hot food selection at breakfast could be better
Nice modern hotel with a bar and restaurant the location is ok to get around the city The rooms are clean and a good size
Stayed in March 2024
Reviewed: 18 March 2024
Sverrir
IcelandSatisfied
Satisfied
Stayed in February 2024
Reviewed: 12 March 2024
Billharper
United KingdomNothing springs to mind.
The staff were very helpful to us in a personally difficult situation
Stayed in February 2024
Reviewed: 10 March 2024
Muhammad
GermanyBreakfast could have been lot better. No fresh fruits or vegetable but only sweet stuff from the bakery is not the best for all guests.
All in all it was a nice hotel. Room was clean and tidy.
Stayed in March 2024
Reviewed: 26 February 2024
Vilmarie
Puerto RicoFew towels
Comfortable and clean
Stayed in February 2024
Reviewed: 23 February 2024
Vanessa
NetherlandsI didn't like it that we couldn't make our own coffee or tea in the room and there wasn't any roomservice either. When I asked for a small teapot to bring hot water to the room myself, they didn't have any. So I had to walk with open cups to the room from the kitchen downstairs to our room on the 3rd floor. I suggest the hotel to have a couple of tea cans available for guests or have fridges and watercookers in the rooms. I don't expect a full kitchen in a hotel ofcourse, but just a small fridge and a watercooker would be great. If you don't have that, you should offer roomservice.
The staff was very friendly and helpful, we could check in earlier than mentioned, because I was travelling with my 76-year old auntie and she had a very long trip from Europe to Chile alone and really needed to rest. The rooms were very clean, good beds and the hotel has a very hip style and nice atmosphere. I felt at home there as a guest.
Stayed in February 2024
Reviewed: 23 February 2024
Karen
United StatesLocation
Stayed in February 2024
Reviewed: 21 February 2024
Beatrice
BrazilI missed having fresh fruit for breakfast and there was a bad smell in the bathroom.
Location is great and the staff super nice and helpful.
Stayed in February 2024
Reviewed: 19 February 2024
Jeffrey
United KingdomIt would helpful if they kept change on the reception desk. The bar played music really loud, suitable only for young people. As half the guests were of a more mature vintage , this made it unbearable to visit if you were over forty!
Simple, clean basic hotel. Just behind the main through road of Santiago’s centre. Reasonable breakfast. Nice clean rooms
Stayed in February 2024
Reviewed: 16 February 2024
Jose
MexicoBreakfast was very good. Location was very good. Staff was very good
Stayed in February 2024
Reviewed: 14 February 2024
Chengtsai
TaiwanNa
Location is good
Stayed in February 2024
Reviewed: 11 February 2024
Craig
United KingdomReception staff were very friendly and helpful. Stayed here twice on the same trip and the reception guy remembered my name and made checking in the second time smoother. Hotel is close to subway station and easily walkable to main areas in Santiago.
Stayed in January 2024
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