AV RAUL PEY CASADO 2690, 100000 Arica, Chile
#2 of 26 hotels in Arica
Guests' ChoiceBased on 108 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.1
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 5 April 2024
Pavel
Czech RepublicEVERYTHING
Stayed in January 2024
Reviewed: 25 March 2024
Lara
United KingdomThe town feels pretty down at heel and we attempted to walk along the beach into town but it didn’t really feel safe so we had to cab everywhere. The beach was covered in rubbish from the river flowing through town carrying an unusual amount of water and rubbish along with it. They were trying to tidy it-such a shame as the beach is a sweeping sandy bay and quite lovely.
Very nice hotel for our stop over between Arequipa and San Pedro de Atacama. Very comfy rooms-we upgraded to a front seat view which was very nice to wake up to. Lovely swimming pool and nice staff. The restaurant was good and they tried really hard to accommodate my coeliac diet with mixed results-our last meal made me unwell unfortunately on my overnight bus. Not a great experience!
Stayed in March 2024
Reviewed: 7 March 2024
Easy
RomaniaThe coffee was tasty but an expresso would be perfect.
I had a very good experience at Novotel Arica. We arrived late in the evening but the next stay we leave from Arica at 22:00, but we have the permission to stay at the swimming pool area after check out until our leaving from Arica. I had a good rest, comfortable bed, nice view and excellent walking shower. The staff was very helpful instead we tried to pay with 4 debit cards, only the credit card works. Seems to be rule for the hotels in Chile to accept only credit cards. In Santiago had to make a deposit of 20 usd for the payment of debit card.
Stayed in February 2024
Reviewed: 28 February 2024
Hugh
UruguayEverything was good!
The hotel in a way felt like HOME! i was travelling on my motorcycle, arrtiving from PERU, where it was difficult to find hotels such as this one!
Stayed in February 2024
Reviewed: 27 February 2024
Laurentiu69
RomaniaI highly recomand this location. If You are in transit from Peru/Bolivia to Atacama, this is the best place to stay one or two days for relax and recharge your energy. It is the best place in the area!
Stayed in February 2024
Reviewed: 11 February 2024
Claudia
CanadaIt was a little bit out of the way. The rooms could have been cleaner. There was dust on the furniture and a sock under the bed.
The hotel was new and modern. Rooms were nice and bathroom was nice and bright. Breakfast was good.
Stayed in February 2024
Reviewed: 6 February 2024
Harrieth
PeruWe had issues with the payment as they couldn’t exchange the dollars to pay for the hotel. We had to go to the mall to exchange the dollars. They should be able to offer this service
The facilities, the room and the swimming area.
Stayed in February 2024
Reviewed: 26 January 2024
Hugh
Uruguaynothing really!
very well designed. very functional.
Stayed in January 2024
Reviewed: 25 January 2024
Emaggot
ChileLas habitaciones hermosas
Stayed in January 2024
Reviewed: 21 January 2024
Daniel
CanadaProperty was absolutely beautiful and in a great location for the beach and some restaurants/shops.
Stayed in January 2024
Reviewed: 9 January 2024
Chris
United KingdomNever have we encountered such rude and unhelpful restaurant staff. We were there on the night of 7th January..2 women and one man on duty at the restaurant. The thinner woman could not have made her dislike for us more apparent. They all didn't want to serve us, but she pointed a knife at us when we asked where to sit, and then slammed the qr code down on our table when asked for a menu. She seemed to think she was too important to bother with us. If she worked for me I would sack her on the spot. The other 2 generally ignored us but at least were not offensive. We complained immediately to reception. We confronted the rude woman at the end of our meal and said she was rude and we would complain about her. Her reply was..well you don't know my name so what difference will that make. I am going to complain directly about her to Accor management at the end of our trip. I am a gold member and will make quite clear to them that her behaviour reflects badly on the chain as a whole. I have never felt so angry or unhappy about service and staff at an Accor hotel, where generally I have been very happy to stay at these hotels.
The receptionist was very helpful and pleasant. It's new and it's comfortable but.....
Stayed in January 2024
Reviewed: 27 November 2023
Gerhard
SwitzerlandThe Hotel is right at the beach. A number of Discos/night clubs are close neighbors. However, there is no noise in the hotel room or at most minimal if you are noise sensitive. Parking in front of the hotel is good, but the main parking is a sort of remote and I did not feel safe there. From the room you have a great view on the beach.
Stayed in November 2023
Reviewed: 13 October 2023
Scott
United StatesNothing
Nice clean room, friendly staff, excellent free breakfast buffet. And the restaurant is also very good, seafood is wonderful.
Stayed in September 2023
Reviewed: 16 September 2023
Barbara
United StatesNothing
Great value. Modern and clean with good breakfast.
Stayed in September 2023
Reviewed: 24 July 2023
Carlos
PeruDon't have taxi service's
The silencie, the bed
Stayed in July 2023
Reviewed: 18 July 2023
Daniela
ChileAll was modern and clean. Staff is so cool.
Stayed in July 2023
Reviewed: 4 July 2023
Heather
United StatesThe laundry was delayed by several hours which delayed my return trip. I know they were doing their best, so not a big deal.
This hotel is absolutely fabulous and exceeded expectations. Brand new with the best of everything. The breakfast was phenomenal. I even booked a massage, which was good. The staff was kind and helpful. I loved being steps from the beach!
Stayed in July 2023
Reviewed: 29 May 2023
Luis
ChileBreakfast was not incluye on the price
Quiet, confortable, very good
Stayed in May 2023
Reviewed: 18 May 2023
Lucio
ChileRoom.Service
Excelente Bar
Stayed in May 2023
Reviewed: 5 May 2023
Alejandro
ChileNo poder beber líquidos en sector piscina
Stayed in April 2023
Reviewed: 2 May 2023
Pedro
Chilethe shower requires a non-slip and improve the quality of the juices, they must be natural... it seemed only water with sweetener
the tranquility and sobriety of the hotel, very cozy room, Everything else very well, location, close to pleasant and excellent restaurants.
Stayed in May 2023
Reviewed: 8 April 2023
Eldawa
SwitzerlandRoom noisy if near elevator.
Nice buisness hotel. Close to the beach. Good brekafast and fitness center. I went jogging a few times on the beach. Very close to the hotel. Parking was good and lot's of space.
Stayed in February 2023
Reviewed: 16 March 2023
Mikhail
RussiaNew hotel, perfectly cleaned. Very good breakfast, nice pool. Generally -very good
Stayed in February 2023
Reviewed: 11 March 2023
Andras
HungaryModern facility, comfortable room, good breakfast, parking available. Great location, close to restaurants and the beach.
Stayed in February 2023
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