Breakfast was a feast and delicious. Our tour with Miguel was informative and very fun. The hotel is new and very nice! It’s a quick ride to the Main Street with lots of yummy food and things to do. Juan is a stellar taxi driver, too. Everyone was friendly and would highly recommend! They even went out of the way to help my husband surf.

Stayed in May 2024

All were perfect, there is nothing to dislike about this amazing place!

- Location: A beautiful hotel, located in a quiet location, only few minutes driving distance from the main town - Rooms: Very spacious and clean with full amenities - Staff: Simply wonderful! Especially the two front desk agents, who were super attentive, ready to assist you anytime in the best possible way

Stayed in March 2024

I should have stayed longer haha

Staff goes above and beyond! Personalized stay, very attentive to detail. Super nice, best hotel on the island! Super fast Internet Wi-Fi with Starlink. Wifi worked better than at home!

Stayed in February 2024

None

Excellent service and very helpful and professional staff. Highly recommended their tours to visit Moái sites. The hotel is new and is located outside the town in a very quite surrounding.

Stayed in January 2024

Everything. The welcoming on the airport. Hotel position (if you wish to be a bit away from noisy center). the big, comfortable and clean room with the see view. Breakefast. area and swiming pool at the hotel. very friendly and willing manager - two Pablos. the stay at the Ohana was a perfect end of my one month holiday in South America.

Stayed in January 2024

Property is far from city centre so you need to have transportation fully booked before arrival or rent a car. This isn’t a problem as there are a lot of offerings in Rapa Nui, but would’ve been nice to know beforehand.

Friendly staff, fully equipped property and great breakfast.

Stayed in January 2024

Nothing.

We had a great stay at Hotel Ohana. Room is spacious with all amenities. Staff is very attentive and friendly. We feel very welcoming at the hotel. Stayed during Christmas and we even received little Christmas present from the hotel, very sweet. Both Pablo speak very good English so it’s very easy to communicate with them and get information. Breakfast has lots of varieties and has different products everyday, including fresh juice and freshly made omelette or eggs. Had lunch at the hotel as well, extremely good food. A bit far from the Main Street so it’s very nice and quiet in the hotel area and garden/pool.

Stayed in December 2023

Incredible service. They arranged an amazing tour for us. Great breakfast buffet as well!

Stayed in December 2023

A/C was a little loud

Staff was incredibly helpful and caring

Stayed in December 2023

A bit far from town. Also though there was the facility for hot beverages in the main hall, it would have been nice to have the option in our room.

Modern comfortable, echofriendly, very helpful and cheerful staff, proud of their Island and culture.

Stayed in December 2023

The hotel has no restaurant and during our stay did not even serve snacks. It seems that they intend to introduce at least a reduced menu for people who arrive hungry from the flight or do not want to go to town for dinner. For the time being you are forced to take a taxi unless you have a rental car. There had been no glasses in the room...

Great little hotel with spacious rooms. Comfortable bed, good shower. Nice and helpful (booking of restaurants and downtown taxi transfer) young staff! Varied breakfast buffet with homemade pastry! Nice pool and garden.

Stayed in December 2023

Nothing, all perfect

New hotel with large rooms, clean, well equiped. Great breakfast and super kind, friendly and efficient team. Next to the road to all view points and 5 minute drive to the city center. Swimming pool and nice garden large terrace for each room. It is also not a very big impersonel hotel with numerous rooms, so really at the size of the island.

Stayed in December 2023

The location. In order to get to the main town it’s either a 20 minute walk or you need a taxi. We ended up renting a motorcycle which worked out great.

Beautiful property, amazing staff

Stayed in November 2023

Absolutely a great place to stay on the island. The staff, owner and guide are awesome. The hotel is newly renovated and an awesome place to stay. I highly recommend everything about Hotel Ohana.

Stayed in November 2023

Too far to walk to town

New, clean, spacious room

Stayed in November 2023

As other reviewers have said, the hotel is not in the center of town. This does make it very quiet however. We used the taxi recommended by the hotel and found it very convenient and inexpensive. Don't let the location keep you from choosing this hotel!

We loved our stay at the Hotel Ohana for several reasons. First of all, the hotel itself. Large windows on both sides of the hotel overlook beautifully landscaped gardens. Totem poles carved from eucalyptus support the high ceiling, while the wood staircase and banister give the lobby a lovely warmth. The dining area is open and airy, with floor to ceiling windows. Our room was large and open, with a desk area, large bed, large bathroom, and a great view of the garden and ocean from our private deck. Breakfast was included, and each morning we were treated to fresh fruit, fresh squeezed fruit juice, yoghurt, cereal, eggs made to order, toast and pancakes, and a nice variety of teas and coffee. Their chef, Chelo, works magic, and the dinner we enjoyed was just over-the-top amazing. Ohana means family in Hawaiian. And the warm and welcoming staff truly treated us like family. Pablo and Felipe were very helpful in planning tours and events for us while on the island. We peppered them with questions about Rapa Nui culture, and appreciate all they shared with us. We were pleased to learn that Hotel Ohana won some awards for sustainability. They use solar to heat the water in the hotel. Large containers of soap, shampoo and conditioner are provided in the bathroom and shower, instead of the small, plastic bottles that are thrown away after each guest. We even noticed that the trash bags are biodegradable. A nice little printed sign reminds guests that they can help the island save water by not requiring daily changing of sheets and/or towels. Guests can fill their water bottles from the 5 gallon bottle of spring water in the kitchen. We really appreciate each of these thoughtful efforts to provide sustainable tourism for travelers like us. The new swimming pool will be open soon!

Stayed in October 2023

Friendly, helpful staff, clean spacious rooms with beautiful terrace, good breakfast, nice location, comfortable bed.

Stayed in October 2023

A little far from the town, need to rent a car

Stayed in October 2023

Wifi wasn’t great.

Staff were super nice and helpful throughout the stay.

Stayed in July 2023

We liked everything! Super clean, comfortable and spacious room! Good water pressure in the shower, great breakfast, comfortable bed and premium amenities. The best part is the staff though. They were always smiling and went out of their way to please us and make sure we had the best experience. Special thanks to Ingrid, Bruno, Felipe and Ringo, perfect service from beginning to end! We rented the car with the hotel and it was there for us when we arrived, super easy and convenient! They picked us up at the airport and dropped us off with no charge. And we also hired a guide through them and we recommend each and every one of their services!

Stayed in June 2023

The hotel is very close to the airport (5/7) minutes by car, and even so, once you check in you find yourself surrounded by nature and tranquility. The room looked exactly like in the pictures, and honestly you can see some great sunrises/sunsets from there while listening to the birds outside. Plus the shower is amazing, and the bed super comfortable. Furthermore, everyone was so nice and welcoming!Everyone we interacted with was always ensuring we were okay and that we had an smooth trip. For us, that’s what makes this hotel, and the experience so special! We don’t have all the names but especial thanks to Ingrid, and Bruno! Ingrid really went out of her to make everything especial (and the food super tasty) which we truly appreciate. We also scheduled a two day tour through the hotel, our Gina guide was awesome, and we had a great time with her. Ultimately, our trip in Rapa Nui was super relaxed and it was thanks to the organization and help of the staff here.

Stayed in June 2023

the location (close to the airport though) makes it a bit difficult if you’d like to access the village by foot especially at night. however they have a taxi service and each way is 5,000 CLP (around 6 USD) so that works great if you don’t have a rental car

beautiful rooms, you can see a lot of effort and details. the rooms were spacious, great products in the bathroom too and top linen quality. The staff is very friendly and helpful, we booked two day tours with them and they were great. The breakfast buffet is fresh and delicious, you can ask for eggs on demand which are also delicious. large selection of food overall

Stayed in May 2023

There should me some amenities in the room (at least free bottles of water) and some fruit to eat during the day in the kitchen.

This place is (almost) perfect. The staff make you feel like home. Congratulations to Bruno and the ladies at the breakfast, they were amazing. Rooms are big and very clean. Breakfast is very good.

Stayed in June 2023

nothing

the hotel is brand new with modern design. staffs are very friendly!

Stayed in May 2023