A. Libertador Bernardo O´Higgins 816, Santiago City Centre, 8320000 Santiago, Chile
#38 of 209 hotels in Santiago
Guests' ChoiceBased on 567 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.8
Facilities
8.8
Staff
9.2
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 27 May 2024
Philip
United KingdomCheck in and check out was a bit laborious
Wonderful spacious room good location good breakfast.
Stayed in March 2024
Reviewed: 22 May 2024
Thierry
FranceThe location, the character of the hotel and the excellent Pisco Sours served at the bar
Stayed in May 2024
Reviewed: 21 May 2024
David
United KingdomNothing
Great,plenty of choice,attentive stsffp
Stayed in May 2024
Reviewed: 11 May 2024
Macdonald
AustraliaEverything was very good except for the cost of a few cents management had a policy of NOT refreshing Tea and Coffee satchels. This happened on each of of 2 night stays.
Stayed in April 2024
Reviewed: 8 May 2024
Carolyn
AustraliaLovely hotel in prime position breakfast was good too
Stayed in April 2024
Reviewed: 7 May 2024
Robert
United StatesBreakfast was beyond what we expected, fresh eggs made however you wish. English speaking staff very helpful. Room was clean and bed comfortable. Great stay.
Stayed in April 2024
Reviewed: 6 May 2024
Matthieu
FranceThe hotel is aging a little bit but this adds to its charm and authenticity
The authentic and luxury design. Safe place in Santiago downtown. Very knowledgeable staff
Stayed in April 2024
Reviewed: 4 May 2024
David
United KingdomClean, spacious, comfortable, quiet, good service
Stayed in March 2024
Reviewed: 3 May 2024
Michael
United KingdomNothing.
It was all good.
Stayed in April 2024
Reviewed: 29 April 2024
John
AustraliaSpacious and comfortable room. Wide range of options at the buffet breakfast. Excellent food and drinks in the Bristol Restaurant and also at the bar. Very helpful reception staff, and especially so in helping to quickly track down a bag that was inadvertently left in a taxi. Top marks for that!
Stayed in April 2024
Reviewed: 26 April 2024
Macdonald
AustraliaWe had stayed at the Marriott in Buenos Aires the previous 3 nights and found the Hotel Plaza more to our preference with the exception of one thing that made our morning rise unpleasant. That was the fact that the coffee and tea facilities were not replenished each day. The are two aspects to this situation. 1. You are NOT providing the daily facilities as advertised through Booking.com and I will advise them as such. 2. While trying to save cents, your hotel's standards and reliability of the accuracy of advertising are most certainly impacting your hotel's credibility. , It is a shame that such a trivial thing would spoil an otherwise perfect stay.
All of the above
Stayed in April 2024
Reviewed: 18 April 2024
Denise
United StatesThe pool was hard to find
Clean and felt very safe
Stayed in March 2024
Reviewed: 17 April 2024
Lori
United StatesRoom was spacious and comfortable. Nice variety at breakfast.
Stayed in March 2024
Reviewed: 13 April 2024
Michael
United StatesThe breakfast
The staff. Great people
Stayed in March 2024
Reviewed: 12 April 2024
Simon
United KingdomExcellent staff with fantastic service
Stayed in April 2024
Reviewed: 12 April 2024
Steven
United StatesThe location for sightseeing and walking was excellent. The staff was friendly and accommodating. The price/value seemed good. The breakfast is fresh, with generous selections.
Stayed in March 2024
Reviewed: 10 April 2024
Yuriy
United StatesA bit run down, but clean
Location and costumer services were great
Stayed in March 2024
Reviewed: 4 April 2024
Larry
United StatesNo hot water
Stayed in March 2024
Reviewed: 31 March 2024
Nadia
United KingdomBreakfast was better than most we have found in the rest of Chile - cooked omelettes, cherries when they were in season and a better choice in general. Staff at reception were very friendly and helpful. We stayed here twice and the first time we were given a very large room with dressing area and huge bathroom, the second a regular double size but all for a good price compared with comparable hotels in Santiago - would recommend.
Stayed in March 2024
Reviewed: 30 March 2024
Matthew
United KingdomCharming, great location, rooms generous and well appointed.
Stayed in March 2024
Reviewed: 28 March 2024
Yana
CanadaOld stuff
Location and service
Stayed in March 2024
Reviewed: 26 March 2024
Liviu
RomaniaThey give us the room exactly at 15:00 sharp (the official check in time) even we arrived at 11:00 AM and we requested early check.
The hotel is in a central and safe zone. Is clean and rooms are big. The breakfast can be improved.
Stayed in March 2024
Reviewed: 25 March 2024
Jennifer
New Zealand??
Breakfast was great. Always plenty of everything and staff were replacing anything that was getting a bit low. Reception staff were outstanding and very helpful in resolving issues with Tour Companies not getting in touch to confirm tours when they had said they would.
Stayed in February 2024
Reviewed: 24 March 2024
Ben
United StatesProblem with the shower.
Staff was exceptional!
Stayed in March 2024
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