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Reviews of Hotel Bianca Boutique

Bellavista 740, Reñaca, Reñaca, 2540035 Viña del Mar, Chile

#39 of 45 hotels in Viña del Mar

Guests' Choice

Review score

Based on 25 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 13 April 2024

    8.0
    A comfortable, quite and well located hotel!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was a bit small but apart from that I we were very happy with our stay!

    It was close to the beach! The staff were amazing and really helpful! The breakfast was big and they were very generous with the portions and allowed us to drink as much coffee as we liked!

    Stayed in April 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room with Sea View
    • Stayed 3 nights

    I was taking a nap when they called my cell phone to let me know they had free coffee. It´s a nice gesture, but I don´t like that they called me on my cellphone; a message would be nice. The place has an excellent location, but the facilities are old. You need to use the stairs to reach any room. It is not recommended if you have a disability. The fan of the toilet was very dusty; these are minor details, but cleaning it is not hard.

    Good location and a good breakfast. I contacted the hotel in advance, telling them I would arrive late, and they didn´t have any problem.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    7.0
    Good valu for money but needs to update rooms and facilities.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Facilities were outdated and are in desperate need of renewal.

    Breakfast was ok and nice terrace overlooking the ocean.

    Stayed in December 2023

  • Reviewed: 21 January 2024

    7.0
    Cute, but not convenient
    • Leisure trip
    • Couple
    • Economy Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Although the hotel has a great ocean view, it's too far up the hill making it way too inconvenient. When my wife and I wanted dinner, the only option was Uber-eats or a 20 minute walk down into town. The owner should consider offering bike or scooter rentals, because it's necessary at this location.

    Cute, clean and very comfortable. The bed was nice, and the upper deck terrace was a nice touch to enjoy breakfast with an ocean view.

    Stayed in January 2024

  • Reviewed: 31 December 2022

    6.0
    Not worth the price!
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    I tried to contact Biancas House on Whats App and also via Booking.com before check in, but they did not answer.The pictures on Booking.com did not correspond to reality.The place is very worn out. It was not worth the price we paid. The bed was not comfortable.

    Breakfast and cleaninglady was nice.

    Stayed in December 2022

  • Reviewed: 18 November 2022

    6.0
    Not the best price quality
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The place isn't as nice as in pictures, not good price quality in my opinion. Everything in the room was too old/worn and the breakfast low quality. The owners should invest a little bit to maintain a more pleasant place. I asked for invoice because was a business trip, the receptionist guy told me he would send it to me but I never got it.

    Location on point, nice view. Big and clean room. Breakfast was very decent, but the lady taking care of the place was the best, very kind with guests.

    Stayed in November 2022

  • Reviewed: 18 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    En general todo era aceptable

    Atencion

    Stayed in October 2021

  • Reviewed: 17 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Parking is too small

    The great view and location. Also the owner was very nice

    Stayed in September 2021

  • Reviewed: 9 May 2024

    3.0
    Ok because we stayed one night. Clearly overpriced. No drinkable water and poor breakfast
    • Leisure trip
    • Couple
    • Economy Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The water was not drinkable and they did not inform us. The breakfast was poor with very unhealthy products. We had to climb very high stairs to go back to the hotel after going out.

    The bed was comfortable

    Stayed in May 2024

  • Reviewed: 11 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Yes

    Stayed in December 2023

  • Reviewed: 16 October 2023

    1.0
    Booking.com booked us in a hotel that was closed. Then abandoned us
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    You booked us a hotel that is actually closed. Please raise this as a formal complaint ….1. We had to call you to tell you about this late on a Saturday evening in Chile. Your operative promised to e mail us alternatives. They never did ……..2. We had to find accommodation ourselves. It cost us £92 which is £22 more than what we had booked with you you…………..3, as it was so late we had to settle for a room on a noisy road and we had only twin beds. The room was dirty and qe had little sleep……4. We had several hours of stress trying to find a room in a country where we do not speak the language. You totally abandoned us.

    Property was closed. Booking.com messed up badly

    Stayed in October 2023

  • Reviewed: 23 March 2023

    3.0
    Place totally overpriced. It is not worth more than half the rate.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Samall and badly implemented bathroom. Bedroom small and next to dinner/breakfast hall, lack of privacy and noisy, Really poor breakfast. They have not put any thoguht into the service they provide.

    Location

    Stayed in March 2023

  • Reviewed: 5 February 2023

    9.0
    Very pleasant
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    small parking space

    Excellent view, excellent service, excellent host and facilities

    Stayed in January 2023

  • Reviewed: 28 January 2023

    3.0
    Needs improvement and organizational
    • Leisure trip
    • Couple
    • Economy Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    booking was not the same I asked for at the place

    the view was awesome

    Stayed in January 2023

  • Reviewed: 11 January 2023

    5.0
    clean reasonable rooms, but watch out for over charging
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights

    Owner charged sales tax (VAT) even though if you american with passport and immigration ticket one is excempt in Chile. Property representative promised to credit my card, but when disputed refused to refund. There are a lot of steps to reach the rooms and no elevator. If your a senior you might have trouble carrying suitcase up. We requested a taxi to go from Vilas del Mar to Santiago Chile Airport. Were quoted 17,000 Chilean Peso but at departure claimed it was 22,000 pesos. My daughter who spoke with owner in Spanish was told max of 17,000 peso. Not very professional, but hen we were the "rich" americans.

    We had a choice of rooms both which could accommodate a family. Room was clean and had a nice view of the coastline of Valparaiso.

    Stayed in December 2022

  • Reviewed: 20 July 2021

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Excelente

    La vista a la playa

    Stayed in July 2021

  • Reviewed: 15 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 19 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 17 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 30 January 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 17 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 5 December 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 13 July 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2021

Showing 1 – 25

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