Bellavista 740, Reñaca, Reñaca, 2540035 Viña del Mar, Chile
#39 of 45 hotels in Viña del Mar
Guests' ChoiceBased on 25 hotel reviews
7.3Cleanliness
7.9
Comfort
7.8
Location
8.3
Facilities
7.3
Staff
8.6
Value for money
7.3
Free WiFi
8.0
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Showing 1 – 25
Reviewed: 13 April 2024
Robin
South AfricaThe shower was a bit small but apart from that I we were very happy with our stay!
It was close to the beach! The staff were amazing and really helpful! The breakfast was big and they were very generous with the portions and allowed us to drink as much coffee as we liked!
Stayed in April 2024
Reviewed: 18 March 2024
Nicolás
ChileI was taking a nap when they called my cell phone to let me know they had free coffee. It´s a nice gesture, but I don´t like that they called me on my cellphone; a message would be nice. The place has an excellent location, but the facilities are old. You need to use the stairs to reach any room. It is not recommended if you have a disability. The fan of the toilet was very dusty; these are minor details, but cleaning it is not hard.
Good location and a good breakfast. I contacted the hotel in advance, telling them I would arrive late, and they didn´t have any problem.
Stayed in March 2024
Reviewed: 22 February 2024
Juan
ChileFacilities were outdated and are in desperate need of renewal.
Breakfast was ok and nice terrace overlooking the ocean.
Stayed in December 2023
Reviewed: 21 January 2024
Stephen
United StatesAlthough the hotel has a great ocean view, it's too far up the hill making it way too inconvenient. When my wife and I wanted dinner, the only option was Uber-eats or a 20 minute walk down into town. The owner should consider offering bike or scooter rentals, because it's necessary at this location.
Cute, clean and very comfortable. The bed was nice, and the upper deck terrace was a nice touch to enjoy breakfast with an ocean view.
Stayed in January 2024
Reviewed: 31 December 2022
Britt
SwedenI tried to contact Biancas House on Whats App and also via Booking.com before check in, but they did not answer.The pictures on Booking.com did not correspond to reality.The place is very worn out. It was not worth the price we paid. The bed was not comfortable.
Breakfast and cleaninglady was nice.
Stayed in December 2022
Reviewed: 18 November 2022
Belén
AustraliaThe place isn't as nice as in pictures, not good price quality in my opinion. Everything in the room was too old/worn and the breakfast low quality. The owners should invest a little bit to maintain a more pleasant place. I asked for invoice because was a business trip, the receptionist guy told me he would send it to me but I never got it.
Location on point, nice view. Big and clean room. Breakfast was very decent, but the lady taking care of the place was the best, very kind with guests.
Stayed in November 2022
Reviewed: 18 October 2021
Cotroneo
ChileEn general todo era aceptable
Atencion
Stayed in October 2021
Reviewed: 17 September 2021
Rosario
ChileParking is too small
The great view and location. Also the owner was very nice
Stayed in September 2021
Reviewed: 9 May 2024
Clement
FranceThe water was not drinkable and they did not inform us. The breakfast was poor with very unhealthy products. We had to climb very high stairs to go back to the hotel after going out.
The bed was comfortable
Stayed in May 2024
Reviewed: 11 January 2024
Genoveva
ChileYes
Stayed in December 2023
Reviewed: 16 October 2023
Antony
United KingdomYou booked us a hotel that is actually closed. Please raise this as a formal complaint ….1. We had to call you to tell you about this late on a Saturday evening in Chile. Your operative promised to e mail us alternatives. They never did ……..2. We had to find accommodation ourselves. It cost us £92 which is £22 more than what we had booked with you you…………..3, as it was so late we had to settle for a room on a noisy road and we had only twin beds. The room was dirty and qe had little sleep……4. We had several hours of stress trying to find a room in a country where we do not speak the language. You totally abandoned us.
Property was closed. Booking.com messed up badly
Stayed in October 2023
Reviewed: 23 March 2023
Sergio
ChileSamall and badly implemented bathroom. Bedroom small and next to dinner/breakfast hall, lack of privacy and noisy, Really poor breakfast. They have not put any thoguht into the service they provide.
Location
Stayed in March 2023
Reviewed: 5 February 2023
Jesus
Chilesmall parking space
Excellent view, excellent service, excellent host and facilities
Stayed in January 2023
Reviewed: 28 January 2023
Joy
Chilebooking was not the same I asked for at the place
the view was awesome
Stayed in January 2023
Reviewed: 11 January 2023
Hans
United StatesOwner charged sales tax (VAT) even though if you american with passport and immigration ticket one is excempt in Chile. Property representative promised to credit my card, but when disputed refused to refund. There are a lot of steps to reach the rooms and no elevator. If your a senior you might have trouble carrying suitcase up. We requested a taxi to go from Vilas del Mar to Santiago Chile Airport. Were quoted 17,000 Chilean Peso but at departure claimed it was 22,000 pesos. My daughter who spoke with owner in Spanish was told max of 17,000 peso. Not very professional, but hen we were the "rich" americans.
We had a choice of rooms both which could accommodate a family. Room was clean and had a nice view of the coastline of Valparaiso.
Stayed in December 2022
Reviewed: 20 July 2021
Francisco
ChileExcelente
La vista a la playa
Stayed in July 2021
Reviewed: 15 December 2023
Alejandro
ArgentinaThere are no comments available for this review
Stayed in December 2023
Reviewed: 19 November 2023
Ju
ChileThere are no comments available for this review
Stayed in November 2023
Reviewed: 17 November 2023
Nadia
CanadaThere are no comments available for this review
Stayed in November 2023
Reviewed: 30 January 2023
Lucas
BrazilThere are no comments available for this review
Stayed in November 2022
Reviewed: 17 January 2024
Bahamondes
ChileThere are no comments available for this review
Stayed in January 2024
Reviewed: 10 January 2024
Eduardo
ChileThere are no comments available for this review
Stayed in January 2024
Reviewed: 5 December 2022
Andrea
ChileThere are no comments available for this review
Stayed in December 2022
Reviewed: 13 July 2021
Carlos
ChileThere are no comments available for this review
Stayed in July 2021
Showing 1 – 25
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