Hotel is a little too far from town centre for walking - our transport or taxi essential.

Breakfast was adequate, but dinners were very good. Staff were very helpful and in great to relax with a drink in front of a roaring fire in the evenings

Stayed in March 2024

Restaurant (for dinner and breakfast) is okay. With a few simple tweaks the quality of the breakfast and dinner can be improved.

Good and clean rooms. Decent breakfast. Convenient location, very close to the border with Argentina

Stayed in January 2024

Het ontbijt

Good value. Nice atmosphere

Stayed in January 2024

Nowhere to put bags or suitcases in the room. You have to put them on the floor which is inconvenient and messy. The bathroom shelving was broken so nowhere to hang damp towels. The shower curtain was so thin it was like cling film and tore immediately then every time we took a shower it stuck to us and water leaked on the floor. Then nowhere to hang damp stuff made it challenging.

Location was good Windows to the outside were large and much appreciated as the room was warm The upstairs open are with couch was really nice for relaxing with the family. The chef was accommodating for a large group dinner which we appreciated Breakfasts were good - they gave us fresh cherries which were superb.

Stayed in January 2024

The beds can do with an upgrade. No Netflix or similar in rooms. Bar was rather expensive.

Excellent location for access to the border post. Clean and efficient. Staff very friendly. Dinner was nice, if a bit expensive

Stayed in December 2023

Clean , new hotel, very friendly .:)))) Thank you

Stayed in December 2023

Make sure you check the currency rate before paying at the checkout. The best way to pay is in dollar and cash. We payed 20% more by paying in chilenian pesos with a credit card.

Stayed in February 2023

The place had a relaxed atmosphere and the staff, mainly Victoria, was amazing. Victoria went out of her way to make sure we had everything we needed. The hotel is right by the border which is great in case you get stuck waiting in line to cross.

Stayed in February 2023

The staff, Victoria and the receptionist in particular, were very helpful, gave excellent recommendations for a visit to Jeinimeni park, and did their very best to accommodate our change of plans.

Stayed in January 2023

One of us found hair (unfortunately not his) in the bed and the breakfast was average.

Close to the boarder. Big rooms. Comfortable beds. Flexible staff. Generally clean.

Stayed in January 2023

Very comfortable and clean place. Jessica at the front desk was terrific. She followed up on all our questions and needs. We had a delicious Sunday afternoon meal at their restaurant. Would definitely stay there again.

Stayed in March 2022

No sound-proofing: Noise from above, next door and restaurant until midnight. Door in corridor separating restaurant from rooms made a loud scraping noise. Shower temperature could not be regulated (super hot then cold), toilet smelled, loose room door handle, floor transition strips loose. High priced restaurant. Contacting the property directly we were quoted a much higher room rate (same type of room) than reserving on Booking.com (which we did). Usually this is not the case. We have been traveling for 5 months. Owner (or manager) arranged a “local motorcycle specialist” (small town, so he knows locals better) to assist us with collecting one of our touring motorcycles broken down 16km from town. Guy wanted US$200 which we felt as seriously overpriced.

Proximity to border, although town is only 5km away so this was not a big plus.

Stayed in February 2024

The water in the shower and in the sink was quite a problem - it was either too hot or too cold - you couldn't have water running on normal temperature, no matter how hard you try. The location is approximately 5 kilometers from town, so when you travel without a car/bike, it is quite unpleasent. Since there is a lot of wind in Chile Chico, you can hear a lot of noise from outside the hotel (wires moving against windows, carbage pins falling over, roof making noise from wind gusts etc). With wind the doors slam shut with a big bang aswell Walls are quite thin and you can hear all the noise from restaurant and other rooms next to you - even when there is no parties/too loud noise.

Breakfast was getting better every morning - It was said that it is "American Breakfast" First day it was bread, eggs, butter, marmelade, coffee, tea, chocolate bread etc. Second day they added pancakes + fruits and third day they added juice and yoghurt. So the breakfast was nice! The staff was really pleasent and helpful! Wi-Fi worked normally and you can even get some phone signal in the hotel from time-to-time - in Chile Chico it was 4G all the time. Border crossing is only 2 minutes away by walking distance - so really easy to cross the border.

Stayed in February 2022

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Stayed in March 2024

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Stayed in March 2024

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Stayed in February 2024

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Stayed in December 2023

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Stayed in January 2023

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Stayed in March 2022

There are no comments available for this review

Stayed in January 2023