Armando Sanhueza, 965, 6200729 Punta Arenas, Chile
#15 of 33 hotels in Punta Arenas
Guests' ChoiceBased on 368 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 25 April 2024
Ignacio
ChileThe sauna come with additional costs but its not very clear.
Very nice breakfast, good services in general and available staff
Stayed in April 2024
Reviewed: 20 April 2024
Brian
United StatesNice hotel. Boring area. If you have to stay in punta arenas this is a good spot. I wouldn’t recommend the town for any reason though.
Stayed in April 2024
Reviewed: 17 April 2024
Marta
SwitzerlandThe Staff from the bar was usually not there, so it was a bit annoying to find somebody to serve you a drink.
Charming hotel with a nice bedroom. We couldn't have breakfast because we had really early excursions planned, but they ensured that we got a really nice picnic instead.
Stayed in March 2024
Reviewed: 17 April 2024
Michael
United KingdomFood choice limited
Staff helpful
Stayed in April 2024
Reviewed: 11 March 2024
Félix
Dominican RepublicHad to walk a lot with my heavy luggage to get to my room
staff, room
Stayed in March 2024
Reviewed: 6 March 2024
Melto-gurung
FinlandQuite good hotel at the center, the room we booked was quite small and dark.
Stayed in February 2024
Reviewed: 6 March 2024
Wei
United StatesGood location.
Stayed in March 2024
Reviewed: 3 March 2024
Melissa
United StatesWe booked the budget room, which was incredibly small even for a budget room. The fridge also did not work in our room and the walls were very thin.
Really good facilities and nice staff.
Stayed in February 2024
Reviewed: 21 February 2024
Faye
United KingdomNA
An all round good place to stay.
Stayed in January 2024
Reviewed: 18 February 2024
Caroline
AustraliaBathroom sink is very shallow and water splashes up over you as you use it
Professional and welcoming staff. Comfortable rooms close to the centre of town
Stayed in February 2024
Reviewed: 6 February 2024
Caroline
AustraliaNothing
The ambience, cleanliness, efficient staff and the restaurant. The hotel was also quiet and close to the centre of town
Stayed in February 2024
Reviewed: 6 February 2024
Pedro
PortugalMy room had poor natural light, small toilet.
Location
Stayed in February 2024
Reviewed: 4 February 2024
Mark
CanadaBookings/Hotel messed up the bookings and we paid for rooms multiple times.
Nice hotel in a good location.
Stayed in January 2024
Reviewed: 26 January 2024
Patricija
Canadamy credit card got charged twice and despite getting a refund I ended up paying about $50 more because of the exchange rate difference. Not sure if that was booking.com's fault or the hotel's.
It was close to a lot of good restaurants, the breakfast was decent and the staff was polite
Stayed in January 2024
Reviewed: 23 January 2024
Lloyd
United StatesLocation Breakfast Helpful staff
Stayed in January 2024
Reviewed: 10 January 2024
Eloise
United KingdomHotel staff were friendly and the room was clean and well presented
Stayed in January 2024
Reviewed: 8 January 2024
Francoise
CanadaGood location, accommodating staff
Stayed in January 2024
Reviewed: 7 January 2024
Sergey
New Zealand🤗👍
Stayed in January 2024
Reviewed: 4 January 2024
Mi
AustriaNothing to complain :-)
Everything was high standard, staff especially helpful. Restaurant very good (we did not expect). We received breakfast to go when we had to leave for early tour.
Stayed in December 2023
Reviewed: 2 January 2024
Hashuka
United StatesI had booked for two days and it kept showing for one day, so billing became an issue. They was separate bills for each day instead of all together. The staff has problems understanding. Once I check out I asked the staff if everything is cleared , she said yes. While waiting for my ride he rushes and says that one dinner payment isn’t taken care off. Very unprofessional I say.
Was centrally located, food was very nice.
Stayed in December 2023
Reviewed: 31 December 2023
Alexander
GermanyWe had to pay around 20 USD extra because they didn’t accept a debit card for payment in USD which worked everywhere else we went. Therefore we could only pay in Chilean Pesos and had to pay taxes (which were 20 USD) which don’t apply when you pay in USD. It‘s a big hotel and not understandable why there system doesn’t work for debit card. Obviously I‘m not the first person this happens to and the employee was pretty unfriendly in this situation.
Breakfast was good and the room was small but comfortable.
Stayed in December 2023
Reviewed: 30 December 2023
Ariya
United StatesGiven the price, I feel breakfast should be included also. The room was quite small and the one window it had opened up to a light tunnel, which kept the room very dark all the time; however, it lets some air in but noises as well.
The hotel was right in town and near restaurants and other amenities. The free parking was great, but the lot was small, holding about 10 cars. Even though I didn't see many guests during breakfast (on Christmas Eve), the hotel put breakfast items out fully and the staff kept topping them off.
Stayed in December 2023
Reviewed: 20 December 2023
Edward
AustraliaRooms a bit hot!
Nice hotel, centrally located, friendly staff, good food.
Stayed in December 2023
Reviewed: 20 December 2023
Andy
United KingdomRoom too warm! As a result difficult to get continuous sleep
Near city centre! Good resturants round hotel! Good warm shower
Stayed in December 2023
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