Armando Sanhueza, 965, 6200729 Punta Arenas, Chile
#14 of 32 hotels in Punta Arenas
Guests' ChoiceBased on 374 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 14 January 2023
Marcelo
Brazilreally expensive breakfast for what is offered. also the shower in the oldest wing is not that good.
good location, nice shower (if you stay in the new wing of the hotel)
Stayed in January 2023
Reviewed: 29 December 2022
Lejanie
South AfricaNot the best value for money, but a great stay nonetheless.
Lovely big room! Very helpful front desk. Great breakfast. Perfect location close to restaurants and shops.
Stayed in December 2022
Reviewed: 11 December 2022
Alison
United KingdomThe room was too hot and you couldn't control the heat other than opening a window. It was unclear how breakfast was priced.
The shower was good. The bed was comfortable and the room was clean. The was a good selection of fruit for breakfast.
Stayed in December 2022
Reviewed: 14 November 2022
Julie
United KingdomDining room needs modernising
The new rooms were excellent - everything you needed. Great food in the dining room
Stayed in November 2022
Reviewed: 11 November 2022
Joanne
Canadaroom felt a bit tired. Need mattress protectors, bed didn’t feel clean. we had to wait til 3 pm to check in. we had been awake 32 hours and were exhausted. arrived at hotel at 9 am. it was a very LONG wait.
convenient location.
Stayed in November 2022
Reviewed: 2 November 2022
Malayika
United StatesI wish there was bottled water in the room.
The staff are friendly, polite and extremely helpful. The room was at a good temperature and very quiet. The bed was super comfy. Everything was very clean.
Stayed in November 2022
Reviewed: 28 October 2022
Anne-jet
Netherlandsthe breakfast was a chaos, music taste in the breakfasthall added to the chaos
we got a very nice and spatious room.
Stayed in October 2022
Reviewed: 2 October 2022
Peter
AustraliaNo drinking water or coffee/ tea facilities in the room.
Clean and well located. Rooms are small but adequate. Staff are helpful- dinner in the restaurant was excellent
Stayed in October 2022
Reviewed: 28 September 2022
Luiza
Brazilbathroom is a little bit small
The location and staff
Stayed in September 2022
Reviewed: 25 September 2022
Katarzyna
PolandPersonel at the front desk was a bit arrogant. No water or tea set in the rooms.
Rooms are nice, clean and comfy.
Stayed in September 2022
Reviewed: 5 September 2022
Jenifer
United StatesWe would have liked to have better parking but was grateful for the help the front desk provided getting us Parked when we arrived late.
The breakfast was 15 each so we did not eat at the hotel.
Stayed in September 2022
Reviewed: 16 May 2022
Paul
United KingdomN/A
Great location, very reasonably priced, good laundry service and friendly staff. Nice breakfast buffet
Stayed in May 2022
Reviewed: 25 April 2022
Cs
United Statesstaff started moving things around the corridor at about 7AM destroying my sleep
renovated park of the building
Stayed in April 2022
Reviewed: 14 April 2022
Windels
United StatesI am having a hard time getting a refund for a canceled night of my reservation. When I checked out, they gave me a receipt showing the pending refund of $81.34 but it has not been received yet. Steve
Stayed in March 2022
Reviewed: 28 March 2022
Beat
SwitzerlandNice hotel, very centrally located, yet not noisy
Stayed in March 2022
Reviewed: 25 March 2022
Stephen
AustraliaRooms are very small. Only one lift, I found it difficult to get to my room as the lift is on the other side of the building. Stairs near receptio, not good for the disabled. Parking is limited. Some rooms without a windows. Missing some basic items, such as a glass.
Great location. Good value,
Stayed in March 2022
Reviewed: 19 March 2022
Sybil
SwitzerlandCleaning staff vacuum cleaned for ages in the mornings which was extremely loud. Also, they did not always follow the "Do nor disturb sign" and entered our room. Reception staff was not always helpful (maybe problem for English-speakers only).
Huge, modern room, good coffee machine in the room
Stayed in March 2022
Reviewed: 14 March 2022
Beat
Switzerlandgreat location and very helpful staff
Stayed in March 2022
Reviewed: 8 March 2022
Taylor
United StatesStaff were very helpful with fulfilling our special room request. Room was very modern and de m bed was very comfortable. Convenient location and great meal service downstairs. Great place to spend our first night in Chile.
Stayed in February 2022
Reviewed: 27 February 2022
Neeraj
United KingdomWe were in the extension which had less character.
Cleanliness
Stayed in February 2022
Reviewed: 25 February 2022
Fernando
ChileThe breakfast could be better.
The hotel staff was very attentive and friendly. The breakfast was ok.
Stayed in February 2022
Reviewed: 18 February 2022
Beatriz
Mexicosome of the staff is rude. Poor breakfast
Great location.
Stayed in February 2022
Reviewed: 14 February 2022
Maximilian
GermanyThe check-in process was not acceptable, as we waited in line for more than 45 minutes - with only 3 guests in front of us. There was no communication / explanation given and despite two people behind the counter only one was processing the guests. At some point we were told the rooms were not ready yet, which meant we had to wait even longer. This has to be improved, as it was all in all a nice stay.
Good location, newly refurbished rooms, breakfast was highly sufficient and the staff in the restaurant are very attentive
Stayed in February 2022
Reviewed: 3 February 2022
Matthias
GermanyExtremely friendly and helpful staff with great English skills. Great location but still quiet. Free parking on the premises.
Stayed in January 2022
Reviewed: 29 January 2022
Nicholas
United StatesRoom is basic No trash bags in the trash can in the bathroom
Good breakfast Good wifi
Stayed in January 2022
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