Serrano 62 - Dpt: 217, Santiago City Centre, 8330132 Santiago, Chile
#1 of 719 Holiday rentals in Santiago
Guests' ChoiceBased on 22 apartment reviews
9.8Cleanliness
9.8
Comfort
9.8
Location
9.8
Facilities
9.7
Staff
10.0
Value for money
9.8
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 22
Reviewed: 27 April 2024
Bash
CanadaWe liked everything.
We are happy that we decided to stay at the Santiago Center Apart. We recommend this place with complete confidence. This was our first trip to Chile and at first we rented a room for only one night, but then extended it for another two nights. Our room was very clean, comfortable, cozy and in a great location. The room had everything you needed, Wi-Fi and a convenient parking space. Nearby are cafes and restaurants with delicious food, shops, currency exchange and a very beautiful walking center. On the recommendation of the owner Andres, we enjoyed the most delicious coffee and breakfast right in the cafe opposite. We thank Andres from the bottom of our hearts for his wonderful hospitality, advice, help and care. Andres' help and tips helped us a lot. We have only the best impressions. A beautiful country with wonderful and welcoming people. We hope to come back for longer someday and will definitely stay with Andres again. Thank you Andres so much! Sincerely and with best wishes, Olha and Dennys
Stayed in April 2024
Reviewed: 27 March 2024
Daniel
ThailandEverything was excellent.
Excellent apartment. Host Andras went beyond the call of duty to help in a stolen phone incident and PDI recovery situation. Top man.
Stayed in March 2024
Reviewed: 21 February 2024
Yang
ChinaThe owner is super nice and helpful. Beyond the room itself, the owner adds a huge value
Stayed in February 2024
Reviewed: 15 January 2024
Albertas
LithuaniaThe apartment was clean and in a secured building with good location. The host was very helpful and friendly. He answered every qusetion asked and even let us stay after check out. By all means he is a superhost!
Stayed in October 2023
Reviewed: 22 November 2023
Sara
United KingdomGreat host, great location, super apartment - thanks Andrés for your kindness, recommendations and a fantastic stay! We also really appreciated the great washer/dryers available downstairs! Highly recommended!
Stayed in November 2023
Reviewed: 8 November 2023
Walter
AustraliaNothing
Central and clean
Stayed in October 2023
Reviewed: 20 May 2023
Raquel
NetherlandsI don't think there is anything. The kitchen appliances are basic, but very adequate a short trip.
Fantastic host - I don't think I have ever met a more proactive, friendly, attentive, and kind host! Even weeks before our trip, Andrés started communicating with us to make sure that we had everything we needed. We arrived at around 4am in Santiago and he went out of his way to arrange for us to have a smooth check in and even got us some groceries. He made himself very available throughout our stay and was also great at sharing tips and giving us guidance. The apartment - The bed was super comfortable, great shower pressure, amazing location - super easy to get anywhere! We were very grateful that Andrés was nice enough to upgrade us from our studio reservation to the apartment, which was very comfortable.
Stayed in May 2023
Reviewed: 16 April 2023
Andrea
GermanyThe stay was one of the best in our lifetime. We travel a lot and never have had such an incredibly good service before. We got fantastic information, help day and night. We felt like we stayed with family. The room was also absolutely great, but the real experience was not Santiago de Chile or the room, but the service and the help of our friend. Hope we can return the service one day. Thanks so much.
Stayed in April 2023
Reviewed: 22 March 2023
Jose
CanadaProperty was not new but excellently maintained. Andres gave us anything when we asked.
lovely upgrade to a larger room with a balcony without requesting it. great communication and suggestion by Andres.
Stayed in March 2023
Reviewed: 19 March 2023
Stephen
United KingdomExcellent host, Andres, competent in English and Italian and wholly committed to the well being of his guests.Excellent apartment. The metro stop Universidad de Chile is a one minute walk. You couldn’t find a more central location, it seems to me. I spent a most comfortable, peaceful and relaxing time in a clean and airy apartment. The balcony while narrow is longish. The bedroom and living room are fitted with thick curtains which you need in Santiago which in the Summer months is blessed with far more than itsfair share of sun and light. The bedroom and bathroom were professionally kitted out , more like a professional hotel, between 3 stars and 4 stars. The living room has a large and comfortable sofa which had a clean, soft covering, (for me, important). I spent many an hour relaxing and dozing on this sofa. There were two stand–up electric fans which were adequate most of the time, though when the Santiago summer temperature reaches 38 degrees (which it did), an effective, albeit slightly noisy, air conditioning system brings cool comfort in the heat. The kitchenette had the usual modern appliances, a large fridge and an oven (though I never used it) and an unmarked (i.e. new) set of quality crockery and cutlery. It was these little touches which showed that someone had thought about the type of accommodation being provided to a paying customer. I will just add a word about the door– code entry system. I never had to check that I had a door key or card before I went out. I simply left and closed the door. This was such a stress free system. There are many U–tube videos sensationalising potential dangers of Santiago, none of which corresponded to my experiences during my two–week stay in this intriguing city. Chile is culturally extremely interesting; the country vast, easily deserving of several visits. Finally, I would mention the importance of being able to return to an abode which was safe, quiet and provided for me a home from home during my stay. Gracias
Stayed in February 2023
Reviewed: 10 March 2023
Jhyheng
TaiwanAndrew is very nice and helpful. The apartment is well-equiped and located centrally. The best accommodation we ever stayed in Chile.
Stayed in March 2023
Reviewed: 18 February 2023
Guy
Francenothing
Andres was very helpful and reactive. When we had a small technical problem he came with a staff to immediately solve it. The apartment is well equipped with everything needed. Very central location.
Stayed in February 2023
Reviewed: 3 January 2023
Dana
United StatesEverything was perfect. Don’t change anything!
Very reliable Wi-Fi, comfortable bed, plenty of hot water, everything you need in the kitchen, and supplied bathroom toiletries. Andres was so kind and took the time to walk us through a map with amazing recommendations. He even loaned us a card to use for the metro! The apartment is in a safe area, an easy walk to the center of the city. 2 groceries stores within walking distance as well. This is a fantastic option for Santiago. Stop looking elsewhere and just book this apartment!
Stayed in December 2022
Reviewed: 28 May 2022
Andrei
RomaniaCould be a bit cleaner
The apartment was small but confortable, 10 minutes walk from the main square, the host was nice and knowledgeble.
Stayed in May 2022
Reviewed: 17 March 2022
Paula
ArgentinaThe apartment is in an excellent location in Santiago center. The host Andres was extremely helpful and patient, he helped my mom a lot with different things, he was checking on her permanently which was very nice of him. The apartment is in very good conditions, maybe the lightening and decoration can be improved, but it has all you need for a short stay. Very close to the main Avenue in Stgo, close to all kind of shops. I highly recommend it. Thanks Andres a lot for everything.
Stayed in March 2022
Reviewed: 14 January 2022
Jochen
BelgiumCentral location. The apartment was large enough, with good airconditioning and a good shower. The street has nearly no traffic and is quiet during the night. Our host, Andrés, was a true delight: very helpful and friendly! We would definitely stay here again.
Stayed in January 2022
Reviewed: 30 March 2024
Jake
PeruWas a little old and dated
Location was brilliant Apartment a little dated and old Great aircon, great sleep The host was very helpful I will be back again
Stayed in March 2024
Reviewed: 23 November 2023
Andrew
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 27 April 2023
Amartya
IndiaThere are no comments available for this review
Stayed in April 2023
Reviewed: 15 April 2023
Esteban
ChileThere are no comments available for this review
Stayed in April 2023
Reviewed: 12 November 2022
Serena
United StatesThere are no comments available for this review
Stayed in November 2022
Showing 1 – 22
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content