Avenida Marina, 15, 2520000 Viña del Mar, Chile
#10 of 46 hotels in Viña del Mar
Guests' ChoiceBased on 166 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.3
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 6 May 2024
Diaz
Puerto RicoNothing
Everything
Stayed in April 2024
Reviewed: 26 April 2024
Marcela
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 April 2024
Richard
MexicoConcierge service, front desk service
Location, breakfast rooms
Stayed in April 2024
Reviewed: 8 April 2024
Janet
United StatesOnly one restaurant open
The location is second to none. Terrace for drinks was perfect
Stayed in April 2024
Reviewed: 8 April 2024
Shahid
United StatesThe room furniture can be upgraded to modern to sync with the hotels appearance.
The view from everywhere at the hotel is breathtaking. From the check in personal, valet service staff, waiters by the outdoors pool and deck area, the breakfast crew and the spa team all do an amazing job by going an extra mile to fulfill your needs.
Stayed in April 2024
Reviewed: 30 March 2024
Cristian
ChileI consider that the price is very inflated on some drinks and foodstuffs. And although it is an excellent hotel, it corresponds more to a 4 star than a 5 star. The style lacks more joviality and modernity, it aims at a more old-fashioned audience. I have been several times and they have not updated the menu. There is a lack of more non-sea food options and more innovative sandwiches.
One of my favorite hotels. Very good facilities and the stay is always comfortable and allows for a good rest. The sea view is beautiful. The food is delicious. The staff is very well trained and very friendly.
Stayed in March 2024
Reviewed: 23 March 2024
Evelyn
United KingdomWe found everything during our stay was first class.
The room was beautiful, large and comfortable, overlooking the Pacific. It was wonderful to watch the sunset from the balcony and to hear the sound of the ocean at night. The bellboy who welcomed us to the hotel and showed us how to access the parking garage was very friendly and helpful and his grasp of English was so good he was able to detect that our accent was not American and was interested to know where we came from. (Scotland) The location on the seafront was perfect for walking along the promenade and seeing the life of the town. Breakfast was excellent and the view from the dining room was wonderful. We drove about an hour from the hotel to a beautiful deserted beach at Quintay.
Stayed in March 2024
Reviewed: 22 March 2024
Roman
United StatesCheckout was crowded - took a while, plus had to wait for the valet.
The location is perfect - right on the shore next to the beach. Make sure you get the room with the ocean view, it is worth it. Buffet breakfast is nice, service is courteous.
Stayed in December 2023
Reviewed: 16 March 2024
Nicola
CanadaEverything
Wonderful
Stayed in March 2024
Reviewed: 10 March 2024
Ramona
CanadaNothing 😎
Loved it ! Great location. Amazing view and great pool area
Stayed in March 2024
Reviewed: 22 February 2024
Romulo
ChileLocation
Stayed in February 2024
Reviewed: 16 February 2024
Andres
ChileLa carta del bar de la terraza muy limitada
La vista al mar y Piscinas
Stayed in February 2024
Reviewed: 7 February 2024
Michael
CanadaLocation, pool, parking
Stayed in January 2024
Reviewed: 29 January 2024
Donald
United StatesBeautiful property, ideally located and so elegant. Staff was extremely solicitous and the restaurants were quite good. Rooms were spacious and airy and the views were outrageous.
Stayed in January 2024
Reviewed: 28 January 2024
Kendi
BrazilEverything.
Stayed in January 2024
Reviewed: 20 January 2024
Leon
Falkland Islands (Malvinas)No toilet brush for toilet.
Location and design
Stayed in January 2024
Reviewed: 5 January 2024
Peter
United KingdomNothing.
Everything you would expect from a 5 star hotel. And the location cannot be beaten.
Stayed in January 2024
Reviewed: 3 January 2024
Mark
United StatesLocation and style
Stayed in December 2023
Reviewed: 26 December 2023
Randi
United StatesShould have free coffee in lobby
Beautiful location great staff great food
Stayed in December 2023
Reviewed: 17 December 2023
Ricardo
ChileSmoking terrace and pool deck - very unpleasant for non-smokers
Oceanfront view and terrace
Stayed in December 2023
Reviewed: 13 December 2023
Sofía
DenmarkSuper friendly staff
Stayed in November 2023
Reviewed: 30 November 2023
German
ChileThat balcony was dirty with seagull pup
The view to the ocean,
Stayed in November 2023
Reviewed: 19 November 2023
Jackie
United Kingdomonly a slight moan but the staff at the terrace bar were very slow and sometimes did not have a clue as to what was going on but that was all.
excellent location, lovely rooms all with balcony overlooking the ocean. Very well stocked rooms including an iron, very useful when travelling around.
Stayed in November 2023
Reviewed: 14 November 2023
Anabella
United Statesview, friendly and very helpful staff
Stayed in November 2023
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