Gabriel was very helpful during our stay.

Stayed in March 2024

More variety and wider breakfast offer.

The breakfast location is great because it overlooks the ocean a stone throw away. However, the breakfast offer was a bit limited

Stayed in February 2024

The only thing I didn’t love was the quirky bath tub and shower set up. Shower was only hand held which was difficult to use and the bath tub did not have a stopper.

The string was spectacular and convenient to town. The complimentary airport transfer service was an added bonus.

Stayed in February 2024

The dogs barking at night can be irritating and the bathroom could have been cleaner. WiFi was bad in the rooms but better at the restaurant and reception.

Location of the hotel is in the Taha district where most of the restaurants and other shops are so the location was great. The hotel restaurant was wonderful, spacious and a great view of the ocean. Staff were very helpful and friendly and the breakfast options was good, but maybe not so if you are a vegetarian. My room was large enough for a single traveller but perhaps the bathroom could have been a bit cleaner. The setting of the hotel is lovely with the palm trees and closeness to the ocean.

Stayed in January 2024

The Internet/Wi-Fi access - it's very hard to get Internet access from a room. This could be the reason for me to switch to another hotel.

The room and the evironment.

Stayed in January 2024

Wifi is spotty, but this is to be expected on Easter Island

Excellent location and gardens, spacious rooms

Stayed in December 2023

I only stayed for two nights, and the first day was rainy so I dragged some dirt in the room. I cleaned it up a bit the first night, but was relying on room service to mop it, but they didn't come the next morning.

The location is great - it's off the main road so it's quiet and you get a partial view of the ocean. They have water in the lobby so you can refill at any point in time and a communal fridge. AC in the room worked great. I forgot an adapter and the hotel provided me one.

Stayed in November 2023

Even on the middle of the Pacific, the room was plenty of things that you need for the stay. And above all, the staff was incredibly nice. Especially the Japanese lady who welcomed us from the beginning throughout the stay was so nice.

Stayed in December 2023

The wifi! though it was free, it disconnected automatically every hour and it was a bit difficult to reconnect. Also it would be nice to have airport pickup option (even with an extra charge). The taxis at the airport overcharge and figuring out how to get to the hotel is an innecessary stress arriving to the Island. I tried uber but never found any cars available.

The breakfast! is really really good, they have a very wide variety of savoury and sweet options, and it changes everyday. The chef himself warms up the quiches or eggs for you. Everyone in the staff is helpfull and nice. The room was tidy clean, we had a triple with 3 beds, everything was perfect. The property has beautiful gardens, and nice places to sit and watch the sea or sunset. Complimentary coffee/tea station 24/7 is a nice plus also. It has a good location, a few blocks from the city center.

Stayed in October 2023

Facilities like bar and restaurant were closed.

Good location

Stayed in September 2023

We loved our visit here. The rooms were clean and comfortable, staff super friendly and a great location by the water and short walk to other amenities.

Stayed in May 2023

Breakfast had prepared food that should be warm but was cold. The restaurant only served breakfast, it would have been nice to have a bar/sandwich option for the evening.

Room was very nice. The pool was nice. The staff was very helpful.

Stayed in February 2023

In very few places on earth I needed to pay that much of a very nice hotel room. Literally I believe it was the most expensive. And probably I don't really understand the economics of a small island, there are 2 categories of properties on it and you could differentiate between very expensive and nice and quiet inexpensive and also nice. So yeah, I didn't get the pricing AT ALL - 3 nights were the equivalent of a month of rent in Barcelona and I stayed a full week. It was close to a quarter of rent :-)

This hotel is amazing, the property is very nice, it is very well situated and most of all the people that work there are really helpful and nice. It's very close to the ocean, actually I had a partial view of it from my bed, the breakfast is one of the most complete, the pool is very nice also. But you simply don't need to spend time at the hotel on this small, but amazing island so as I comment below I believe the pricing was unreasonably high. Otherwise everything is just perfect.

Stayed in December 2022

The insulation of the room are not so good. You can hear when somebody go to the bathroom in other room

The receptionist Arii has an exceptional service. The personal wad very good, they can speak Spanish, English, French, Japanese and Tahitanian. In the breakfast you should be attended by the chef Aldo, Marco an Jan. The breakfast was very good type buffet, with a lot of alternatives, in our case my wife has lactose intolerance and they have several options that can make a very good experience. Unfortunately the lunch and dinner was not open, but less than 2 blocks you have plenty of alternatives of restaurants and a supermarket. If you want a cheap option for evening you can go to the restaurant El Club del Sandwich close to the fishermen's cove. Also you are only 2 blocks from downtown and a lot of alternatives of handicrafts and stores

Stayed in December 2022

Very poor wifi Limited menu Poor service Minimal furniture

Stayed in March 2024

WiFi only worked close to the reception. The breakfast has limited selection and the staff didn’t pay attention to refill. So we had to wait all the time. The atmosphere in the restaurant was like a school cafeteria

Great location close to restaurants, the sea and supermarket. The staff at the front desk was very helpful with planing tours.

Stayed in March 2024

Very poor WiFi

Restaurant

Stayed in March 2024

The Wi-Fi was marginal at best. Came and went for no reason. There were two Starlink networks - one for staff and one for everyone else which they obviously had not paid for adequate bandwidth. Built in 1997, it was tired but about what we would have expected.

Staff was great, location was nice, pool was fine, pool bar was fun. All Latam flight crews stayed there so it must be about as good as it gets without going to the one 5 star property on the island.

Stayed in March 2024

Pool was a little cold but I still went in.

Breakfast was very good. Dinner was excellent. Great location to walk for sunset or city center activities.

Stayed in January 2024

The room was old, it should be definitely renovated. For this price we expected something better.

Localization

Stayed in January 2024

We had a very unpleasant smell in our room the last 1,5 days. Upon notifying the staff, it seemed to be a normal problem.

Stayed in November 2023

bathroom need update

breakfest was good

Stayed in September 2023

Some of the staff were very rude and not interested in helping at all.

Great location. Most of the staff were very helpful and kind.

Stayed in September 2023

Breakfast was not satisfying related to price level Lacks atmosphere (in this time of the year?) Better locations available in rapa nui, especially for this price. Expensive!

Clean and spatious

Stayed in August 2023