Huerfanos 1400, Santiago City Centre, 8340431 Santiago, Chile
#170 of 732 Holiday rentals in Santiago
Guests' ChoiceBased on 64 apartment reviews
8.6Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
9.4
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 April 2024
Wendy
AustraliaGood value for money considering the location and walkability from Los Héroes. The staff were lovely, really nice people. Room was comfortable and clean. I liked that there was a grocery store right across the road.
Stayed in March 2024
Reviewed: 16 February 2024
Matthew
AustraliaClean and quiet. Good location. Better value than other places we stayed in the area. Carla - best service we experienced in chile. Went above and beyond to help us. Thank you 🙏🏻🙏🏻
Stayed in February 2024
Reviewed: 15 February 2024
Ivaylo
United KingdomIts a 30th Floor Building with 4 different sections for lifts making it crowdy but hey it's Central Santiago what else to expect.
Location, Location, Location. Swimming Pool is Nice being on the Roof but can be crowdy because of how much flats there are in the building.
Stayed in February 2024
Reviewed: 25 January 2024
Daniel
United StatesNo phone, no poo,l no ac, room was very basic only 1 elevator working for 30 floors on our wing
Location
Stayed in January 2024
Reviewed: 25 December 2023
I
Not possible to do laundry on Sundays.
Nicely and centrally located loft with comfy beds and compact kitchen. Staff very willing to help with check in and check out even out of “normal” hours.
Stayed in November 2023
Reviewed: 14 December 2023
Judith
AustraliaThe security at the entrance did not know where the apartment was and had to get them to phone
Close to mid town and staff extremely helpful 😀
Stayed in December 2023
Reviewed: 24 November 2023
I
Bathroom could use some updating, but everything worked fine.
Nice location. Clean cosy studio with stove and fridge. Comfortable bed. Great communication with the property in arranging out of hours check in
Stayed in November 2023
Reviewed: 24 November 2023
I
Check in times are somehow limited but there is a possibility to arrange in advance for out of hours check in. Bathroom could use some updating but everything was working fine.
Nice location. Clean and practical apartment with stove, microwave and fridge.
Stayed in November 2023
Reviewed: 5 November 2023
Heather
CanadaSuperb staff. Excellent location.
Stayed in October 2023
Reviewed: 3 November 2023
Nygel
Costa RicaThe apartment is at the very heart of Santiago, near to everything like restaurants, pharmacies, supermarkets, it's also near to parks. Marcello is a GREAT host, he's always responsive and he's there whenever you need anything! I totay recommend booking this property Pura vida!
Stayed in October 2023
Reviewed: 29 October 2023
Alexander
AustraliaStaff were super helpful!
Stayed in October 2023
Reviewed: 25 October 2023
Heather
CanadaThere isn't much that could have been imporved upon! The place could have been a little cleaner, but it wasn't a big issue at all!
Marcello was amazing! He arrived early to meet my family members who arrived in the early morning. He set them up (including with a transit card) and then met my husband and me when we arrived in th early eveining. While we waited for our family members to arrive, he made us each a cup of espresso (with a little biscuit) and visited with us a bit (interesting with my limited spanish). Location is pretty central. With 7 of us travelling together, it was wonderful to have a place with a kitchen and enough bedrooms/beds to accommodate all in one place!
Stayed in October 2023
Reviewed: 24 October 2023
Enok19
United StatesNice clean room and the staff was very professional.
Stayed in October 2023
Reviewed: 25 September 2023
Alla
United StatesThe kitchen/living room is on` the 1st floor. The bedroom and bathroom is on the 2nd floor. Might be a challenge for older/or disabled people people.
Location(minutes to the main Des Armes sq, etc), cleaniness, security, super friendly and helpful staff, we dealt with Marcelo, great communication. Nice view from the 28th floor, capacity to leave luggage after the check-out.
Stayed in September 2023
Reviewed: 12 September 2023
Anna
Netherlandssomething the host isn’t responsible for, but the room was on the 28th floor and there was only one lift that worked, so that meant waiting times in front of the elevator. a little inconvenience but nothing major. other than that: no notes! we loved it!
we loved that our room was split-level. it was a very spacious apartment. it was very clean, the people were incredibly nice and personal and the location was perfect.
Stayed in September 2023
Reviewed: 3 September 2023
Sarah
United StatesAir conditioning would be awesome but it was plenty comfortable without .
Loved the location, customer service, view, safe parking, comfortable room
Stayed in August 2023
Reviewed: 9 August 2023
Karina
BrazilAlthough the location is good, there are some coffee’s bar with prostitution next the build
The localization is good. There is private guard all time in the entrance.
Stayed in July 2023
Reviewed: 17 April 2023
Martin
Czech Republic- location (near the downtown, near to the metro station, near to restaurants) -nice view (from higher floors)
Stayed in February 2023
Reviewed: 1 April 2023
Joël
Switzerlandnoting
very good location and the stuff is awsome!!!!!
Stayed in March 2023
Reviewed: 28 February 2023
Mirjam
United Kingdom-
They were very flexible with check-in time; I had arrived early and wanted to leave my bag while I explore, but the apartment was already ready :) Friendly hosts Secure building, everyone needs a pass to access Great location, walkable to the main sights Fully equipped kitchen Comfortable apartment, everything there that you need
Stayed in February 2023
Reviewed: 16 February 2023
Arminas
IndonesiaI liked: - location - communication with the owner - well equiped room
Stayed in November 2022
Reviewed: 8 February 2023
Agata
PolandIt's not especially quiet during night, but still we slept like crazy. There is no air condition which is hard if you arrive to Santiago during summer. Only fan available, but it's not enough.
Everything was perfect! The place is very safe, and there are many safety officers. Very close to the main attractions and big supermarket is about 50 meters from the place. The owner was very nice, he even welcomed us with a cup of coffee.
Stayed in February 2023
Reviewed: 14 January 2023
Cee
New ZealandNone
Excellent for short stay, all amenities available.
Stayed in January 2023
Reviewed: 6 January 2023
Sunrise-explorer
CanadaNot as clean as it should be. Dog barking in the next apartment. It's a residential building, neighbours may be noisy.
Really central location. Ten minutes walk from Plaza de Armas, the Cathedral and the Presidential Palace. Ten minutes from metro station. Mini-markets and restaurants nearby. Good wifi. Helpful and friendly owners.
Stayed in December 2022
Showing 1 – 25
Gaithersburg, USA
Lawrenceburg, USA
Trabzon, Turkey
Penticton, Canada
Marmolejo, Spain
Florianópolis, Brazil
Bar-sur-Seine, France
Revò, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content