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Reviews of Zero Hotel 4 stars

Lautaro Rosas 343 - Cerro Alegre, 2370719 Valparaíso, Chile

#13 of 48 hotels in Valparaíso

Guests' Choice

Review score

Based on 108 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 6 May 2024

    9.0
    very authentic, clean, near all the artistic streets.
    • Business trip
    • Couple
    • Suite
    • Stayed 2 nights

    Local breakfast. The staff were just fantastic, the hotel was authentic, great walks and local artists nearby.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Nice stay for a weekend in Valparaiso.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Bad wifi. Basic breakfast. Self service

    Good location. Clean. Secured parking. The view.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, all was great

    Great location, beautiful property, delightful staff.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the architecture and history of the building.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Would defiantly stay again 😍
    • Leisure trip
    • Couple
    • Twin Suite
    • Stayed 4 nights
    • Submitted via mobile

    So beautiful ! Very charming house ! Loved the gardens. Our room had the most amazing views of the harbour. Rosa Matt and Javier helped us so much ! Super staff. Breakfast ladies were lovely too

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    After a lot of research I selected this hotel and it was absolutely the right choice
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - all was wonderful

    Beautiful period property in a perfect location. Definitely choose a room with sea view if possible. 3 different level terraces amid gorgeous gardens to relax on and drink in the view. Room very comfortable. Honesty bar is a nice touch.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    9.0
    Fantastic
    • Leisure trip
    • People with friends
    • Twin Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Lovely views, beautiful room and helpful staff, ideal
    • Leisure trip
    • Couple
    • Twin Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Excellent location and beautiful B&B, with an immaculate shady quiet terraced garden to eat, drink and relax in

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Perfect stay to enjoy the arty, Intriguing city of Valpairiso.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    Nothing

    Perfect location, for restaurants, visiting the street art, wondering the quirky, interesting alleyways of Valpairiso. We travelled with a (hire) car and parked in the street safely outside the hotel, although they do have a small parking garage which you could book and pay for if required. The view from the hotel was perfect. The tiered immaculate gardens were inspirational. The staff were helpful and available when needed. On our first night we were so exhausted by a long trip from the wine valleys that we ate a takeaway in the gardens of the hotel and the staff were very accommodating with cutlery. We slept soundly in very comfortable sheets and beds, with a perfect view to wake up in the morning. This is a converted grand townhouse, the Dutch ambassador’s house, so with high ceilings and big windows in our room.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t bring international chargers and we had to use our power bars to charge our electronics like hearing aides. So by the time we left we really needed chargers for everything which when your older is stressful. But it was my issue not the hotel’s.

    Staff was so incredibly helpful. Gardens were delicious, sweet location and view, breakfast was perfect. We would definitely stay here again just wish we had stayed longer.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    10
    Great value location and staff
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The staff was excellent . Our room was cool Reminded me of an old New Orleans home with tall ceilings. Great views . Hot shower water . And excellent sheets . I was psyched they had a parking spot available .

    Stayed in February 2024

  • Reviewed: 23 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Fantastic room size - lovely bedding - great style and ambience all round - superb views

    Stayed in January 2024

  • Reviewed: 13 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The terrace the view The architecture, the high ceiling Cured in details and nice breakfast It’s the perfect spot to stay in Valparaiso

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Relaxing and lovely, great location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The coffee at breakfast was strangely bad, it almost tasted scalded and there were some dried out baby carrots which was odd. But the cooked to order eggs and fresh juices made up for it.

    Great service and Rosa, the concierge was extremely helpful. It makes you realize how much we tolerate bad service in the US now. They only have a couple parking spaces so if you are driving, you must make a parking reservation and also, the G Maps directions aren't accurate. Wonderful terraces.

    Stayed in November 2023

  • Reviewed: 1 January 2024

    10
    Amazing view in a magnificent hotel!
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing! I wish we could stay longer!

    Amazing location and view. Safe parking and extremely good breakfast. Staff was always available to assist us.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    Great choice whilst in Valparaiso
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great staff. Really good breakfast. Terraces were lovely to use.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Breakfast very good Service excellent

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Lovely place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful view. Good wines. Good breakfast.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The hotel was a beautiful historic building. The service was excellent. Nothing too much trouble prior to arriving and during our stay. Views from our room over the city and port gave you a real feel of the location. Decor and bedding excellent. Restaurant recommendation was excellent.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Fantastic garden with view over Valparaiso. The staff were very helpful with everything from booking tours to taxis.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Free Wifi was slow, could be better.

    Very nice play to stay, very friendly staff, nice setting. Excellent parking place.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    10
    Valparaiso is wonderful and so is Zero Hotel! Recommend unreservedly!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Nothing! However, some guests may need to be aware that there is no elevator, as this is a historic building, but help is on hand for your luggage. Guests with mobility issues may also find the breakfast room and garden difficult to access due to a number of different levels.

    The view of the harbour from the breakfast room and the terraced garden is stunning. The gardens are beautifully tended, with comfy seats and eating area offering sun and shade. The hotel is situated on a quiet street in a very nice, and central area, and the colonial style of the building and its furnishing and decoration are beautiful. Such a comfy bed, and a lovely spacious bathroom. Good selection for breakfast. Everything spotlessly clean. Rosa and her team are the best! So welcoming, friendly and helpful. They arranged transfers for us, gave us great advice on places to visit, and spent a lot of time arranging car hire for us on a last minute request. They really could not have done more to make our stay in Valparaiso so memorable.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Amazing place but I would avoid room 1
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We stayed in room 1 and we could hear everything that was happening above us, every foot step, the tv, people snoring and talking. It was like sharing a room with another couple.

    The location is perfect, the views from the terrace are amazing and the super friendly staff.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    A lovely and beautiful small hotel with views to die for.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Hot water a little spotty.

    Friendly staff, gorgeous views, tasty breakfast, relaxed feel.

    Stayed in October 2023

Showing 1 – 25

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