No. 571, Qingtai Street, Jintai Business Building, Shangcheng, 310000 Hangzhou, China
#44 of 95 hotels in Hangzhou
Guests' ChoiceBased on 16 hotel reviews
8.5Cleanliness
9.4
Comfort
9.2
Location
8.9
Facilities
9.2
Staff
8.7
Value for money
8.8
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Showing 1 – 16
Reviewed: 21 April 2024
Andrea
SpainAs a foreigner, it's difficult to get WiFi, because it works in the way that it sends you a code or something to your phone number, but we didn't have any Chinese number. So we couldn't get Internet.
Everything, customer service was brilliant and with really nice and friendly members of staff. Special mention to Liu, she spent a hole day showing us the highlights of the town. They upgraded our room, it was a very good sized room with nice bed and toilet. Beautiful place, we definitely have to come back, there is so much to see. We loved it!! 100% recommended.
Stayed in March 2024
Reviewed: 1 April 2024
Samantha
AustraliaNo window
Room was spacious and great value for money. Staff were lovely and helpful! Centrally located, walking distance to metro.
Stayed in March 2024
Reviewed: 28 March 2024
Lynnie
MalaysiaNothing I didn't like. All good
Efficient staff, polite, attentive and friendly. Room was clean and have sufficient amenities and free suppplies in the mini fridge everyday. So good. Have enjoyed our stay here. Excellent service :-)
Stayed in March 2024
Reviewed: 24 March 2024
Susan
MalaysiaBetter if hv 2 key cards for 1 room wth 2 pax
Not applicable...v ate out
Stayed in March 2024
Reviewed: 21 March 2024
May
SingaporeTaxi usually cannot stop right outside the door step
Breakfast was ok but location need a bit of walking to the train station if have transport to train station will be good
Stayed in March 2024
Reviewed: 12 January 2024
Huang
New ZealandWe were placed in a room with no windows.
Easily accessible to metro station.
Stayed in January 2024
Reviewed: 3 January 2024
Nicole
SingaporeNil
I love the room setting, the toilet design is anti-slipping in the bathroom & I really love the help of the kind staffs at lobby 😊 Special thanks to 可君 as she patiently help with my sister for direction, introducing foods nearby and also help with our wifi connections. As we travel as a family of 5 & my parents also require connections for their laptop, 可君 helped us to connect one by one. Upon checking out, she also helps us to check the destination towards the hangzhou railway, as there are a lot of different entrance.
Stayed in December 2023
Reviewed: 26 October 2023
Trang
ThailandNice room. 10-min Walking distance to the Ding An metro station.
Stayed in October 2023
Reviewed: 24 October 2023
Germaine
SingaporeWe loved it and will be back!
Room was spacious, clean and well equipped with all the necessary amenities. Loved how techy the room was, with a heated toilet bowl and smart TV! We were initially having issues connecting to the wifi, and the staff were super helpful in resolving it for us. It also comes with a self help laundry area, complete with a washer, dryer and ironing board. Location wise, it’s about a 8-10 min walk to the subway station, and has a china mobile (telco) in the area to get a prepaid card.
Stayed in October 2023
Reviewed: 14 August 2023
Nora
SwitzerlandBe aware that the staff does not speak English and that some rooms do not have a window.
We really liked the hotel, the rooms were very nice, clean and spacious. The staff was very friendly as well.
Stayed in August 2023
Reviewed: 18 June 2023
Ramona
Malaysiastaff were excellent. property in tip top condition. breakfast spread was very good.
Stayed in June 2023
Reviewed: 27 November 2022
Jai-jai
ChinaThe room I stayed in had mosquitos and the AC didn't have a cooling option, when I asked about it I got told it's because it's winter but the room was overly hot and stuffy. They supplied me with a fan though.
The hotel was well located close to West Lake, metro and shopping areas. The breakfast they offered was okay, not many western options though. Staff didn't really speak English but were still patient with us when checking in and very helpful.
Stayed in November 2022
Reviewed: 20 May 2023
Hidenobu
Hong Kongdid not accept my credit card, said accept only Chinese credit card
clean, modern, good facility
Stayed in May 2023
Reviewed: 10 January 2024
Julien
ChinaThere are no comments available for this review
Stayed in January 2024
Reviewed: 29 December 2023
Adeline
SingaporeThere are no comments available for this review
Stayed in December 2023
Showing 1 – 16
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