Room was a little bit tired by Four Seasons standards. I don’t like when hotels insist on taking a deposit at check-in. From past experience, there are often problems in having this returned to your credit card. I also don’t understand what the purpose of such a deposit is? I said I will not buy anything at the hotel and if I did, I would pay at the time. Why should hotels be able to block a large sum on your card in addition to paying the whole amount of the room upfront? If they are so concerned about customers running away and not paying, then make them pay everything at the time of purchase rather than charging to the room or give them this option. I believe they should not charge a deposit if the customer requests. Most other hotels agree to this request. I eventually paid in cash as a compromise. I do not agree to have an amount blocked on my credit card as a deposit.

Excellent pool, gym and service from the staff.

Stayed in April 2024

Na

Excellent service, great room size and amazing restaurants.

Stayed in March 2024

The staffs in the club lounge are excellent. The food in club lounge is delicate and surprisingly I didn't go downstairs for the breakfast. Good location, staffs are all good and polite. In general truly an excellent hotel .

Stayed in March 2024

A little distant from center , but manageable

Super lux hotel at very good price. Perfect breakfast. Very comfort beds. Great restaurant CAI YI XUAN. The Peking duck was awesome!

Stayed in March 2024

I usually like my room freezing and it was a little too warm for me. Didn’t complain tho.

Literally EVERYTHING. The service i have never in my entire life been to a Fourseasons’ with this level of professionalism and cleanliness! The staff from the bellman to the house keeper, the concierge went above and beyond.

Stayed in March 2024

amazing place to stay in Beijing, everything prefect closed by underground station and lots nice food closed by stuff are super friendly and professional definitely will come back

Stayed in February 2024

This hotel is so well-managed, it feels right from the entrance that the personnel IS the team. the way they smoothly operate with the luggage, at the reception, near the lifts, at the restaurants, in the swimming and spa area. Literally everyone from the staff could show you the way to find something, assist you. The hotel operates easily and smoothly, and this is probably WHY i love coming back here. There are hotels that are more centrally located, with better swimming pools or bigger lobby, etc, but this one is a winner, because of the attitude, and attention to details that matter! rooms are very spacious, bathrooms are very big and have daylight due to the big window, tea and coffee facilities (Nespresso). I had a neck problem, so I was offered alternative pillows to choose from, even the traditional Chinese buckwheat pillow, which is great. the breakfast is served in a very stylish hall and offers a fantastic selection of Asian and western delights. SPA and Swimming area is worth visiting Definitely recommend this hotel to stay, you will be well looked after!

Stayed in January 2024

This was my second time staying at this hotel. It’s one of my favorite hotels in the world, I’ll definitely come back here when I have a chance coming to Beijing again!

Stayed in February 2024

Location

Staff

Stayed in February 2024

Confusing straff when checking inn

Location

Stayed in January 2024

Great breakfast

Stayed in December 2023

The rooms were fabulous and very clean. Facilities in the rooms were superb - water temp/pressure for showers, tea/coffee, free bottled water etc The bed was exceptionally comfortable. The restaurant onsite was excellent. It specialised in western/Italian food and everything we ordered over the three days was delicious. The soft drinks are served with a lemon lollipop in the glass which looks and tastes great. The staff were vert polite and helped organise taxis and translate for me. The hotel was decorated for Christmas and smelled like cinnamon (which I love)

Stayed in December 2023

Executive Club

Stayed in August 2023

Too bad there is no outdoor pool

Staff is incredibly friendly and helpful! Already pre arrival in preparing the trip. It was our first stop in china, and they were extremely helpful in teaching us how to go about. One member of the concierge team, Fred, truly stood out. Thanks Fred and team for a great stay!

Stayed in July 2023

The Four Seasons Beijing wins hearts with its impeccable hospitality, personnel, attention to details. The hotel is beautifully decorated, cudos to the florist of the hotel. Location is very convenient. Excellent rooms with comfy beds. In-room Nespresso coffee machine and tea facilities, plenty of complimented water. Bathrooms require an extra word -very spacious, very clean, good quality toiletries. The breakfast was amazing, a selection of 5 star-quality food for all sort of food lovers: healthy, western, chinese, bakery, lots of fruits and berries, a selection of smoothies, freshly squeezed juices, reserve some extra time for breakfast so that you can enjoy the atmosphere and delicious food. Great restaurants, the Italian and Chinese cuisine, both worth having a meal there. My special thank you goes to the team at the Front Reception. The professionalism and dedication they work with is amazing. Any question at any time -with a smile and helpful response. Ms.Kayla did such a great job and went an extra mile to help me find the necessary medication in Beijing. The Front reception and their attitude were the reason of why I chose the Four seasons again for my stay on my way back from Shanghai. Twice in 2 weeks, and it was the right thing to do!! Thank you for your kind attention and making my birthday stay at the Four Seasons so happy.

Stayed in May 2023

location and friendly staff

Stayed in June 2023

For the hotel price and the bar components (coke, budget local beer , etc) it should be free in my opinion. I think 60 rmb for a 0.33 Tsingtao is a ripoff :)

Great hotel overall !

Stayed in July 2023

Maybe the style in the room is a bit too dark tone ?

Service is top, basically sending the items immediately after requested. Super clean and lovely food.

Stayed in July 2023

In dining experience was disappointing. The food was overpriced and was certainly no better than competitively priced fares in the local vicinity.

Breakfast on Sunday was exceptional. One of the best I have had in my travels. The hotel, in the sector housing diplomatic missions meant access to fine shops and restaurants were par for the course.

Stayed in July 2023

The rooms are a little out dated. But nothing that negatively impacts the stay.

Probably one of the best hotels in Beijing. Fantastic staff and service.

Stayed in July 2023

Lots of variety, and very good food

Stayed in June 2023

Does not have a proper lobby and not enough seats

Stayed in July 2023

best hotel in beijing. Rebecca Wang and her staff in the executive lounge provide the best customer service I have seen anywhere. Thank you again?

Stayed in June 2023

food menu is limited

location and super friendly staff that help and answered all my requests

Stayed in June 2023