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Reviews of Arthur Hotel Zhujiang New Town Guangzhou

No.7,Yuancun 1st Cross Road, Tianhe District,Guangzhou, Tian He, 510655 Guangzhou, China

#17 of 350 hotels in Guangzhou

Guests' Choice

Review score

Based on 119 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.1

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 4 May 2024

    10
    Absolutely great choice for Canton Fair visitors
    • Business trip
    • Solo traveller
    • Arthur Standard Room King Bed (No Window)
    • Stayed 10 nights
    • Submitted via mobile

    Wifi. Almost non existent

    The staff were exceptionally well mannered and trained. The transport provided to the Canton Fair was punctual and the water and snacks provided on the way back was a nice gesture and greatly appreciated after a long tiring day. The breakfast was although small selection, but very well planned and prepared. The tea time free snacks were also well received. Even the all day free coffee is a great treat. I would definitely recommend this as one of the best choices to stay if you’re attending Canton

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Arthur Standard Room King Bed (No Window)
    • Stayed 2 nights
    • Submitted via mobile

    I have no negative comments

    The room was modern and nicely decorated. The staff was really friendly, the breakfast was really good, the bed was comfortable and the bathroom as well, and very clean in general

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    I stayed here for two weeks for the Canton Fair, I will definitely stay here again. Everything was amazing with this hot
    • Business trip
    • Solo traveller
    • Arthur Standard Room King Bed (No Window)
    • Stayed 15 nights
    • Submitted via mobile

    Hard to find it on google maps

    Clean and elegant hotel, the interior design of the hotel is amazing. Not only that, their service is amazing 11/10.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    it was ok
    • Business trip
    • Group
    • Arthur Standard Room King Bed (No Window)
    • Stayed 6 nights

    only one person can speak english , hard to get taxi

    it was ok and room was clean

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Best place to visit Canton Fair
    • Business trip
    • Couple
    • Arthur Standard Room King Bed (No Window)
    • Stayed 4 nights
    • Submitted via mobile

    Great location close to the Canton Fair, and with a great shuttle, the room is also spacious and very well decorated. They have A LOT of complimentary beverages: water, tea and great coffee, juices… both at reception and at the room. They also have a free laundry place, which is very convenient when you go there for several days. Special thanks to Kitty, she is the most helpful and kind person we’ve ever met in a hotel.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    All was perfect all.... The service was super.. I was in many 5 stars hotels this small hotel was better then all the hotels that i was! All because of the super service!

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Arthur Standard Room King Bed (No Window)
    • Stayed 5 nights
    • Submitted via mobile

    Wonderful hotel! great service! I was suprised of the great service of this hotel 4 stars hotel i would give them 5 stars plus!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    great!
    • Business trip
    • Solo traveller
    • Arthur Standard Room King Bed (No Window)
    • Stayed 3 nights

    The stay was great. Staff , hotel and facilities exceeded expectations.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Once you enter Arthur rooms, you just want to stay inside and enjoy the amenities :)
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    After awhile room has a damp smell. Breakfast area is a little small, often cannot find seat for breakfast. Location is a little inconvenient.

    Room, amenities and decore is very cute and generous. Comfortable bed. A bit of a maze getting to the room. Breakfast range quite good.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Beautiful, clean hotel. Great facilities, extremely helpful staff. Couldn't be more helpful. Lots of nice extras to make our stay comfortable - complimentary soft drinks minibar, free tea and congee in the lobby etc. Cocktail bar was also a nice bonus. Rooms were big with a nice shower and great lighting options and auto-blinds. The coach to the canton fair every day was also very handy. Overall, they ran the hotel very thoughtfully and I couldn't recommend more highly.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Excellent hotel, clean and friendly, will stay again.
    • Business trip
    • Solo traveller
    • Arthur Standard Room King Bed (No Window)
    • Stayed 6 nights
    • Submitted via mobile

    No English, not much room service , not much vibe.

    Beautiful, clean. Nice staff

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Horse themed "A homage to the old racetrack" Hotel; 15-20min walk from nearest Tancun Train station
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 5 nights

    they need more air circulation in the hallways, from the smoking side , it gets stuffy and a bit Smokey, check in process took a bit long and cumbersome. They didn't tell you on the website some of the cheaper rooms have NO window outside ! its a makeshift window with fake plants and lighting. I didn't like how far it was from the train station (15min walk) to Tancun train station. Also the location kinda sucks , there is NOTHING out there, it is close by to Zhujiang New town and has malls. and there's no 711 of Family mart to buy drinks.

    its basically an all inclusive hotel they didn't tell you about! This was an amazing feature! The staff and cleaning ladies are really friendly, FREE included laundry, FREE breakfast, Complimentary bowl of noodles at night (noodle bar) , Complimentary decent breakfast bar. I was thrown off by the HORSE themed everything .. but later found out its part of what use to be a race track. They fill your mini fridge with amenities, like a few drinks , and roll by with fruit. Really amazing and friendly staff. The have a basic nice gym with free weights, cycle machines and treadmill. The AC was on point and excellent.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Arthur Standard Room King Bed (No Window)
    • Stayed 4 nights

    Excellent staff, great rooms, sufficient snacks and fruits.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Very comfortable stay and pleasant experience
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Gym room is pretty small, and no air conditioner.

    Very modern and comfy

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Great Stay!
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Initial room was not pleasant due to noise from midnight road work, however after room move it was fine.

    Staff were helpful, one in particular but didn't get his name. Room was huge and clean. Location was great, walking distance to metro and the neighborhood was nice.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Centrally located, well maintained and clean hotel, with nice complementary offers.
    • Leisure trip
    • Couple
    • Arthur Standard Room Twin Beds(No Window)
    • Stayed 1 night

    No one was speaking a single word of English. And for a hotel like that, centrally located in one of the biggest city of China, that should be consider a minus. Apart from that, all good.

    Centrally located, very clean, well maintained, and with simple but good facilities. The room had no window , but that wasn't an issue at all, and it was big and very clean. We appreciated the complementary tea time, with free flow of coffee, tea and pastries , at the breakfast/lobby area. It was a nice touch and definitely an added value in a cold and rainy day. Staff was friendly and kind. The price of room was a deal and had breakfast included and it was absolutely worth the money. Not an endless choice,at the breakfast buffet, but a nice selection.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Good
    • Leisure trip
    • Couple
    • Arthur Standard Room King Bed (No Window)
    • Stayed 1 night
    • Submitted via mobile

    -

    The location is good, the staff is friendly and helpful. The theme of the hotel is interesting.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    • Leisure trip
    • Solo traveller
    • Arthur Standard Room King Bed (No Window)
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 13 February 2024

    9.0
    The hotel and staff are all perfect
    • Leisure trip
    • Solo traveller
    • Arthur Standard Room King Bed (No Window)
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Perfect

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    The staff were well trained and the bell person went out of there way to assist me.
    • Leisure trip
    • Family with young children
    • Arthur Standard Room King Bed (No Window)
    • Stayed 1 night
    • Submitted via mobile

    Good attention to detail

    Stayed in February 2024

  • Reviewed: 12 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Arthur Standard Room King Bed (No Window)
    • Stayed 1 night
    • Submitted via mobile

    The room was great and clean. They offered a free upgrade as the room I booked has cigarette smell remained which is not acceptable but service was good

    Stayed in October 2023

  • Reviewed: 10 November 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Arthur Standard Room King Bed (No Window)
    • Stayed 3 nights
    • Submitted via mobile

    Wi-Fi

    All

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    Superb
    • Business trip
    • Group
    • Arthur Standard Room King Bed (No Window)
    • Stayed 5 nights

    There is no windows in the room! The breakfast area was a bit too small, food variety was not as big as I expected.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    9.0
    nice and worth it.
    • Business trip
    • Group
    • Arthur Standard Room King Bed (No Window)
    • Stayed 2 nights

    I wish there is a window.

    Everything i need is provided, beautiful & functional design.

    Stayed in November 2023

Showing 1 – 25

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