Need floor mat

Good location , friendly staff and also have a beautiful dog

Stayed in April 2024

Staff don’t speak English

Very nice hotel, central position and very close to station and cable car. The room is clean and d spacious. The only remark is the staff doesn’t speak English so very difficult to ask question. They have a number to contact for ticket and help but the communication some times very slow.

Stayed in April 2024

Hotel is situated at the corner of the hustle and bustle lane hence it's pretty quiet. Though there's no lift, staff is very helpful to help on the luggages. The owner, Mr Yang, was helpful to provide advice on the nearby facilities like massage parlour which he highlighted we should go a bit further than use the nearby lanes. Rooms are spacious and comfortable. Highly recommend.

Stayed in April 2024

Nothing

The location (5 mins walk from the Tianmen mountain entrance, local cafes working late hours). The design (building itself, rooms, facilities) Helpful staff

Stayed in April 2024

great location and very helpful staff - thanks carol

Stayed in April 2024

Staff doesn’t speak English and is not very helpful in information about local buses, train stations etc. The manager that you talk to online can help you arrange pick ups and entry tickets. However, they don’t provide you always with correct information (you should buy this.. it’s Chinese holidays… which is not true).

Clean and comfortable, good location, in walking distance to the tianmen mountain cable car. Lots of restaurants and supermarkets around (also late at night).

Stayed in April 2024

The water pressure in the shower was weak…

The beautiful and traditional style place. It’s close to the Zhangjiajie bus terminal by walk and also easy to access from/to Zhangjiajie airport if you use public bus. The room is clean.

Stayed in March 2024

Best location for Tianmen Shan. The owner and staff was excellent. They keep in touch once we booked the room and helped to organize transportation from Zhangjiajie West Station , entrance tickets ,that was helpful. Highly recommend

Stayed in December 2023

there is no elevator. not suit with people who has big luggage or a lot of stuff.

I impress since before I arrive, because I text to staff about the reserve attraction ticket and book taxi from Zhangjiajie West to the hotel becuse my arrival time is midnight there is no taxi to pick up me. The location of the hotel is close to both Zhangjiajie Railway station and Cable car lower station. Many restaurant around the hotel. they are so kindness that I and my husband already check out. but they let us to use bathroom for taking shower before travel another place by night train.

Stayed in January 2024

Great location, only two minutes walk from Tianmen Mountain, very close to the bus station and Zhangjiajie train station. The room offered the cable car view and well equipped.Have a good stay in here.

Stayed in January 2024

Location is wonderful, English staff would gave the best suggestion and listen to her advises, and you will have the best possible experience in Zhangjiajie.

Stayed in January 2024

Location is perfect , English staff and Great suggestion

Stayed in January 2024

I highly recommend this place to all travellers to China! Location is perfect and It's right across from the Tianmen mountain. They help me in everything: to get tickets to different attractions and transport. It makes the trip very simple and enjoyable. Don’t miss this plac

Stayed in January 2024

The lady there was extremely helpful throughout entry tickets to the park and glass bridge etc.

Stayed in December 2023

Location was best for Tianmen Mountain. Very comfortable, friendly staff.

Stayed in December 2023

Location ! location ! It is only 2 minutes walk from Tianmen mountain cable car station. Walking distance to train station and bus station as well. I liked the welcoming environment of this hotel. the Hotel room was clean and Well decorated, There was beautiful Yard was inside the hotel. Lastly just a few steps outside from the hotel road you can find many food and local restaurants.The staff is so kind and helpful. they gave us water whenever we asked.Strongly recommend.

Stayed in December 2023

Location is perfect, across the road from the Tianmen Cable Car station ,close to Zhangjiajie central bus station where you can take shuttle bus to Wulingyuan and National forest park. The owner helped us with the information of the tourist attraction places and gave us good suggestions regarding our visits around Zhanjiajie.

Stayed in December 2023

Everything was perfect, a Chinese classic and clean room, and the owner of property was friendly and helped us get the ticket for the Tianmen mountain three day in advance. If one day I go back to Zhangjiajie, I will be back this lovely place.

Stayed in December 2023

I wouldn't recommend to book any tickets from Carol, their virtual administrator! She's available online only, doesn't listen and extremely rude! There are plenty of agencies around to do that. The room was a bit worn down. The reception staff doesn't speak English, which is not a big deal. The place is a bit hard to find as they don't have a sign in English.

Handy location, close to the bus station and cable road to Tianmen Mountain. Plenty of places to eat around.

Stayed in April 2024

My room smelled like cigarette smoke. It also got up into the air conditioning unit

The staff were very friendly

Stayed in March 2024

The location was perfect! It's about a 10 min walk to Tianman Cable Car entrance. There are many convenience stores around the Hotel & many restaurants. The hotel has a lovely communal area which is great for relaxing after the day out & having a few drinks. The rooms are clean and comfortable. The only gripe I had was the shower....It's an all in one shower right next to the toilet, with no shower door & no place to put down the shower gel or your toiletries. If they had a shower door, that would have been ideal..So when you shower, there's water running everywhere & no fan. The basin is in the room as well, so you can't wash your hands and face in the bathroom, you've got to go into the room & take the shower/soap with you. As a female, the correct lighting is quite important , so when you look into the mirror & applying make-up, you won't be entirely satisfied. The room was lovely & the hotel/Inn is quite cozy. The staff were accommodating towards our local friends, however their lack of English was evident, so they weren't able to communicate with myself, but luckily we had our local friends with us. They knew foreigners were coming, so it would have been nice to have at least 1 staff member be able to communicate. They made no attempt to even try and communicate with myself. The stairs are narrow & we were on the top floor, so it was quite tight arriving with our suitcases & we had to be especially cautious at night when returning up to the floor after having one too many. We didn't choose the breakfast option as we knew it would mostly be catered for Asians. It would be nice if they had coffee /tea in the rooms, however we brought our own, so we won't too phased. Overall, it was a lovely stay with the exception of the "waterfall "shower & basin in the bedroom.

Stayed in March 2024

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Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024