West Street, Zhengxue Street 8 Bei Lin, Beilin, 710002 Xi'an, China
#13 of 73 hotels in Xi'an
Guests' ChoiceBased on 142 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
8.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2023
Lieyen
Netherlandsbreakfast only till 09:30 morning
friendly and helpful staff, convenient location, many local restaurants and foodmarket around the neighborhood. walking distance from main attractions
Stayed in May 2023
Reviewed: 20 May 2023
Kenneth
United StatesFirst, I booked this place at the last minute...so I was more relieved than anything. My relief turned into pleasure when I arrived. It's a lovely property in a super location! People were extremely helpful, including introducing me to a lady who would eventually become my Xian tour provider. Breakfast was just right, and the free laundry facilities a nice bonus.
Stayed in May 2023
Reviewed: 11 May 2023
Jiaqi
United KingdomGreat friendly staff, clean well facilitated rooms and also got a free room upgrade. Staff called after check in to make sure everything was okay with the room
Stayed in May 2023
Reviewed: 29 April 2023
Alexandra
GermanyRoom floor sightly dusty on check-in. Construction site opposite hotel that started quite early in the morning. Fruit selection at breakfast could have been a little better.
Small but very nice room, comfortable beds with a choice of two pillows, good air conditioner, good breakfast, very helpful staff. Modern feel and great location.
Stayed in April 2023
Reviewed: 23 April 2023
Linda
United Statesit was cute and in a good location for what we wanted to do
Stayed in April 2023
Reviewed: 9 April 2023
Giacomo
ItalyGreat location with confortable rooms
Stayed in April 2023
Reviewed: 18 July 2021
Matthew
ChinaAn excellent stay. The only very minor complaints were that the towels were a little old, the hallway carpeting needs an update, and there is no view to speak of.
The staff was excellent, it was clean and welcoming, and the bed was fantastically comfortable. Not too soft like American beds, nor too hard like many Chinese beds, and the pillows were big and fluffy. The bathroom was a good size, clean, with a large shower, and western style toilets. The breakfast was good and the little shop was useful for snacks. The location was amazing, just across the street from the drum tower and Muslim quarter, with easy access to everything. Loved it!
Stayed in July 2021
Reviewed: 5 July 2021
John
United KingdomClean good location.
Stayed in June 2021
Reviewed: 11 May 2024
David
United KingdomEverything
Nothing! Don't book this overpriced dump. Suitable only for backpackers. Cancelled immediately on arrival
Stayed in April 2024
Reviewed: 13 March 2024
Angela
United KingdomHad to go to a room to iron and no conventional iron and ironing board. Breakfast is very basic.
Location
Stayed in March 2024
Reviewed: 27 February 2024
Evan
United StatesGood location, very close to the metro station, drum tower and Muslim quarter, but on a quiet side street
Stayed in February 2024
Reviewed: 14 February 2024
Hyggehus
DenmarkThe fine is only 10 rmb for smoking indoors and people literally smokes with their door open, no shame. Breakfast lacks a bit of variety. No HDMI input to TV.
The location The shower Large bed and good pillows Staffs speaks English Convenience store in the hotel Decent breakfast Good customer service
Stayed in February 2024
Reviewed: 14 June 2023
Alan
United KingdomRoom could be a bit cleaner
Location, good value
Stayed in June 2023
Reviewed: 17 September 2023
Anonymous
Czech RepublicGreat location, really nice hotel, the room was clean and well equiped. There is also a washing machine available for guests, which is very convenient.
Stayed in September 2023
Reviewed: 26 May 2024
Roger
SingaporeThere are no comments available for this review
Stayed in May 2024
Reviewed: 21 May 2024
Han
Hong KongThere are no comments available for this review
Stayed in April 2024
Reviewed: 29 April 2024
Eliane
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 26 April 2024
Zahir
United Arab EmiratesThere are no comments available for this review
Stayed in March 2024
Reviewed: 23 April 2024
Rodney
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 April 2024
Adrien
FranceThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 April 2024
Tanit
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: 15 April 2024
Gl
MalaysiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 14 April 2024
Fei
MalaysiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 April 2024
John
PhilippinesThere are no comments available for this review
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content