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Reviews of Citadines Aparthotel Gaoxin Xi'an

Yanta District No. 200, Tuanjie South Road, Yanta, 710077 Xi'an, China

#10 of 76 hotels in Xi'an

Guests' Choice

Review score

Based on 26 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.0

  • Location

    8.3

  • Facilities

    9.2

  • Staff

    9.0

  • Value for money

    9.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 11 May 2024

    9.0
    Great apartment
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 4 nights
    • Submitted via mobile

    Gym needs a couple of floor mats for floor workouts. Location isn't the best, bit of a walk to nearest metro.

    Great apartment, big, cooking facilities and equipment, clean, great shower. Also has a decent gym and free washing

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Perfect facilities, excellent service, overall great value
    • Leisure trip
    • Solo traveller
    • Studio King
    • Stayed 7 nights

    This is a very well managed and good value business hotel. The breakfast was outstanding and very healthy with changing dishes every day. Kudos to the chef! I found all the staff to be very caring and helpful, in particular Kevin and Wacky who both went out of their way to provide a fantastic service.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Comfortable stay in a a modern and spacious apartment.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    It’s a bit far away from the downtown Xi’an area and from major tourist attractions such as the Terracotta Army. The nearest metro station is 15 minutes walking from the property. Not a major issue though, we used Didi rides to get us where we needed to be.

    Modern, spacious facilities with a nice lounge area and very helpful staff. A special mention for the manager Kevin, who spoke excellent English and went out of his way to be helpful.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Decent place to stay with good breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 3 nights

    Sauna wasn't working, however steam room was. Front door didn't shut properly, you had to lift the door to lock it which was a small inconvenience, however over all a good place to stay. Not much to complain about.

    Good selection for breakfast. Clean place, with kind staff. Our requests were met in a timely fashion. Kids enjoyed the pool table downstairs and the lounge area. Surrounding area has plenty of places to eat local food.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Value for money, great bed & good location.
    • Leisure trip
    • Solo traveller
    • Studio King
    • Stayed 2 nights
    • Submitted via mobile

    Went to the breakfast around 10 AM, and lot of food seemed to be gone already despite the time for breakfast was until noon.

    The location was convenient. There were lots of restaurants, convenience stores. The room was spacious and the bed was comfy. The staff were helpful despite their language limitation. They helped me a lot.

    Stayed in April 2024

  • Reviewed: 15 February 2024

    9.0
    Very good, would stay again
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It could have been a bit cleaner, after an hour or two walking around our socks were quite dirty which tells you it’s probably not mopped very often

    2 bedroom suite is very spacious and perfect for a family, we also had a twin room next door and the staff opened the adjoining door so it felt like a 3 bedroom flat which was great. Nice and helpful staff, we got food delivered to the rooms via the Chinese version of Uber eats and it arrived quickly so the location is fine if a little far from the main city centre and about 10 mins walk to the nearest metro station

    Stayed in February 2024

  • Reviewed: 3 December 2023

    10
    Great clean and spacious apartment!
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very spacious Apartment, very clean and comfortable. Staff was very friendly and helpful. Check the location beforehand if that works for you as it is an approx. 15 min walk to the next subway station (Yanpingmen) and it's on the other side of the town than the Teraccota Army.

    Stayed in December 2023

  • Reviewed: 30 September 2023

    10
    Amazing!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    everything was perfect!

    The hotel is in an excellent location, the staff were very kind to us, especially Leo and there was also a lady who worked at breakfast who spoke English who we cannot thank enough for the natural remedy that helped me with my colic. In addition to everything, the apartment is excellent, comfortable, beautiful with impeccable design, the best place to stay in Xian without a doubt, we stayed there for a week and already miss returning. Leo and Miss whose name we don't know, we thank you very much for all your kindness, and for always helping us when necessary.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Excellent value for money , spacious and comfortable
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    - staff a bit cold but that's China - limited English TV channels - but far out from centre but easy to get didi taxi

    - big bright room very modern - brand new cot for our baby - high floor felt safe - convince store right outside building

    Stayed in September 2023

  • Reviewed: 16 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 2 nights
    • Submitted via mobile

    Gym, breakfast, laundry

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    great stay in xi’an
    • Leisure trip
    • Solo traveller
    • Studio King
    • Stayed 2 nights
    • Submitted via mobile

    it’s a bit far from the center but you can take a didi and be there in 20 min or so

    clean and spacious room, kitchenette, quite clean. free laundrette is a huge advantage when you are on a long trip

    Stayed in September 2023

  • Reviewed: 30 August 2023

    10
    Exceptional
    • Family with young children
    • Studio King
    • Stayed 6 nights
    • Submitted via mobile

    Nothing! Perfect stay.

    Free upgrade to 1 bed apartment, extremely clean, room serviced each day, modern style and kitchen facilities excellent when staying for a longer duration. Free laundry service and the gym is very good for no extra cost. Staff very helpful and the location has lots of restaurants with in walking distance, metro is 15min walk which isn't that far really. Beds really comfy and WiFi was middling but I was using VPN. Umbrellas in room for any rainy days. Worth staying a little further out for a place like this.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 2 nights
    • Submitted via mobile

    The hairdryer needs to be replaced ,it's not a very good quality .

    Size of room,the cleanliness,the location and the comfort of the room

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 3 nights
    • Submitted via mobile

    Slightly distant from public transport.

    This was a really good spot for the money. It even had a small kitchen if you wanted to cook. Very comfortable and roomy. Really good breakfast with lots of options. The manager could speak good English and others basic English. Not super central and the subway was about a 10-15 minute walk but really not that bad. I doubt there is anything of such quality and affordability closer to downtown for foreigners unless you book really far ahead during the summer holiday season.

    Stayed in August 2023

  • Reviewed: 20 May 2023

    10
    Fantastic option for staying in Xi'an
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 3 nights

    The room was large and very comfortable. It includes a small kitchenette, which was very useful. The bed is huge and extremely comfortable. Amenities were provided each day. Everything was very clean. There are washing machines and dryers provided for free along with a gym and sauna. There are plenty of shops and restaurants right next to the hotel, but the room was very quiet at night. The closest metro is about a 15min walk away. Overall, this was an excellent place to stay and we would highly recommend it to visitors coming to Xi'an.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 4 nights
    • Submitted via mobile

    They did not care about their facilities. Kids were not monitored and rubbished common area regularly.

    The location was great, super convenient. Being able to cook in the room made it a luxury due to the pollution outside during the time we stayed.

    Stayed in May 2023

  • Reviewed: 28 April 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio King
    • Stayed 2 nights
    • Submitted via mobile

    -

    Pleasant staff. Clean building. Very good facilities.

    Stayed in April 2023

  • Reviewed: 14 February 2024

    1.0
    Very bad and unfair charge
    • Leisure trip
    • Family with young children
    • Studio King
    • Stayed 3 nights
    • Submitted via mobile

    1. Over charge price - the price shown inclusive price all in when booking but there is additional tax price to charge when check out. Booking.com together with the hotel over charge customer without showing actual all pay in final prices. Not worth to stay. 2. Not sufficient breakfast to supply daily, there is empty plates in the breakfast lounge. Breakfast places not offer clean plates

    The booking.com overcharged price which is not same as the final price to pay onsite at hotel

    Stayed in February 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 23 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio King
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 21 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 12 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio King
    • Stayed 12 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

Showing 1 – 25

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