Rooms are comfortable and location is very nice continental breakfast is available i feel very comfortable.

Stayed in April 2024

Room is dated , looked in need of a refurbishment. Additional deposit hold on credit card at check-in. Bar was quiet , food in bar area was average. Some Power Sockets and light switches in room need replacing.

50 mins walk from the Shanghai Tower. Century link mall across the road. Range of restaurants nearby to suit Western tastes. Good variety at breakfast, very happy with that. Staff were friendly and helpful, especially Michael and Eric? at reception. Water available in rooms. Bed was comfortable. Wifi was good.

Stayed in May 2024

The elevator buttons always got me zapped, whenever I touched them, not a big deal but it caught my attention. And the 7th floor don’t have a good view also.

Location was great, near a little mall with many restaurants, shops and stores!

Stayed in April 2024

Nothing I can think of

Very close to a mall. Breakfast was superb

Stayed in January 2024

very convenient location, ~3min walk from Century Avenue Station, which is a very good area, very near nanjing rd, tian zifang, etc. (very minimal change in lines and stops) have a lot of food options nearby if you dont feel like travelling far for dinner, as well as a mall which has plenty of food options too. the staff was also really nice and quick to check us in :)

Stayed in January 2024

It's just that we book for 3 people but booking.com sets the premier room for us which is for 2 people although the website says it's for 3 people. The staff had to move us to the lower grade room, the deluxe room which can add a rollover bed. The room was small in size and wearing out. If you're a muslim maybe it's hard as there is no bidet to wash your "equipment" after.

The cozy experiences at the lobby. The staff were really good and helpful. There was a cafe and I stayed there to do some work and it was a comfortable experience. And the room is good.

Stayed in December 2023

Staff spoke very little English even at the reception, this needs to be improved, the room rates are higher than many better hotels in the vicinity, also the deposit they are asking does not make sense because they insist on full payment, upfront for the whole stay.

To be honest, the breakfast had wide variety of foods but very limited or nothing in halal foods except fruits. Room was on the backside of the building, but very quiet and big enough for one person. Location is great, very near to a large mall and metro station and couple of halal restaurants nearby.

Stayed in November 2023

- the breakfast area is open to the main entrance, a bit cold

- location close to subway - breakfast (but coffee could be better) - comfortable room - fast check in / check out

Stayed in November 2023

N/a

Breakfast Friendly and competent staff Position close to metro line Got contacted by the Lost&Found office about an item I left behind (appreciated!)

Stayed in November 2023

Nothing

I have been booking this hotel for 20 years and always the same feeling as I am at home. Perfect and very comfortable location, very clean and comfortable room.

Stayed in October 2023

Place was a little old, but overall okay give the price. Was a little disappointed since it has the Courtyard by Marriot name.

Overall service was good, and room was over all clean.

Stayed in October 2023

Employees there are very kind, professional, friendly and helpful. We had an package delivery in the evening and the service guys who help on luggage carrying help keep our package very carefully!

Stayed in July 2023

some of the facilities are a little old although functional. The meals in the Hotel restaurant should have more vegetarian options.

Good spread for breakfast and vegetarian items were labelled. The room is large and has all the amenities. The location is also very good, near banks for exchange of currency, public transport withing a short walking distance, eating and shopping options across the road.

Stayed in June 2023

house keeping is kind of weird, they put the toothbrushes in the safe box and when they came for clean up they took the used toothbrushes without replacing it

the location was good, and the staff were polite

Stayed in April 2023

the room was very cold even with air conditioning turned on for maximum heat - it wasn’t working properly another thing that I paid with US credit card and exchange rate at the hotel was 6.56 or sth when the actual should be 6.78

close to shopping mall and subway station

Stayed in January 2023

On the very day of our checkout, the hotel was locked down for contact tracing. This situation was extremely frustrating since we missed our flight and had to get new tickets after the lockdown. We also had to continue paying for the hotel bills even though we were on our way to checkout when we realized that the entrance of the hotel was barricaded.Generally, we enjoyed our stay at the property but for the unexpected lockdown.

The location of the hotel is in proximity to restaurants, museums and most tourist locations. About 30 minutes ride to Disneyland and close to the Metro station. The staff were very attentive and helpful. Dolly was excellent and we were pleased with her professionalism.

Stayed in October 2022

Has limited choices for hotel dining.

It is conveniently located near subway and many eateries and shopping. Staff are very helpful and attentive.

Stayed in September 2021

Room is a bit outdated.

Premium location and easy access.

Stayed in May 2024

Property / rooms are functional but dated. Gym was also in need of a refresh.

Breakfast was excellent with a great range of choice

Stayed in May 2024

Smooth check in, all was great

Stayed in May 2024

room is small, bath is dirty, breakfast is not good

location is ok

Stayed in April 2024

Nothing to report

Clean, comfortable, staff friendly and helpful

Stayed in April 2024

Room was little small but clean breakfast was excellent and location was in the heart of Shanghai

Stayed in April 2024

Room is too old, and bathroom needs to be renovated.

Staff are very nice and friendly. Breakfast is good also. For sure, location is very convenient for visitors.

Stayed in April 2024