No 381 Shangsha Rd, Qiantang District, Jianggan, 310018 Hangzhou, China
#56 of 99 hotels in Hangzhou
Guests' ChoiceBased on 17 hotel reviews
8.1Cleanliness
9.0
Comfort
8.8
Location
8.2
Facilities
8.5
Staff
8.6
Value for money
8.5
Free WiFi
7.5
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Showing 1 – 17
Reviewed: 31 October 2023
Marie
MauritiusThe staffs’ English speaking could be better
Good location, very modern and well equipped, very nice staff
Stayed in October 2023
Reviewed: 24 September 2023
Daniel
GermanyThe coffee offered at breakfast could be better. Air conditioning in the room caused that in some places it was very cold, in other places there was no air movement.
The hotel is new and modern, located opposite a large shopping center. The hotel is clean and quiet. What is important to me, I did not smell cigarette smoke everywhere. The breakfast is very good with a wide selection of Western and Eastern dishes.
Stayed in September 2023
Reviewed: 8 April 2023
Sevket
TurkeyChecking time could be faster !
Stayed in April 2023
Reviewed: 22 August 2022
Fiona
United KingdomVery.noisy
Staff and.location.were.excellent
Stayed in June 2022
Reviewed: 15 January 2024
Martin
Hong KongRoom
Check in horrendous , location awful at 9.05 told no food only room service , stupid QR that doesn’t scan , called room service told only chicken noodle soup available . Not normal Crown plaza standard Room fine
Stayed in January 2024
Reviewed: 19 December 2023
Oyinkan
NigeriaBooking.com did not pay the hotel ahead of my visit. It was embarrassing for me when I wanted to checkin late at night and check out in the morning. I was told I owed.
Everything about the property was perfect
Stayed in December 2023
Reviewed: 3 October 2023
Pui
Hong Kongbathroom a bit old , and
location.
Stayed in September 2023
Reviewed: 23 June 2023
Maziar
United KingdomGreat hotel for business travellers that need a great night sleep, all the facilities, a great location and excellent breakfast. Staff very helpful and super-friendly.
Stayed in June 2023
Reviewed: 21 September 2022
Louis
United States- Swimming-pool closed but this wasn't mentioned anywhere while doing my booking. - Restaurant shut down and they literally just open it for myself when I came there to inquire about the menu. - Restaurant menu not good, not attractive. - Staff attitude very normal for such kind of hotel. - Room not totally clean. - I felt no "warm" spirit in this hotel.
The hall where the reception is located is really big, with a lounge and a bar, as well as a small ice cream stall. The check-in was rather fast. The staff attitude was normal, nothing outstanding. The restaurant was dead: I went there, they had to specially open the curtains and switch on all the lights, because no one was there, I even thought that the restaurant was closed. Anyway, I first looked at the menu: food is not worth, I strongly advise to eat in one of the many small places outside. The breakfast was good tho. I specially booked this hotel to use the swimming pool, but it was closed: this was not written anywhere while I did my reservation. I felt scammed... The room was big, but the cleanliness was just okay: I did find some hairs in the sink and in the shower. All in all, I felt it was a spacious hotel, big halls, big rooms, but without any spirit/charm. Maybe this was due because of being there in the week days, and also because it looked like they shut down everything, from the restaurant to the pool. I have mixed feelings about this place, but if you ask me, I am not sure if I would go back. This is a pity, because the location is really good, just next to a metro station and near many food options. They have improvements to do.
Stayed in August 2022
Reviewed: 5 February 2022
Lisl
ChinaThis is our 3rd stay in 2 months. We have been having staycations since travelling has been so tricky. Great value for money and the staff are helpful and go the extra mile to make our stay memorable.
Stayed in February 2022
Reviewed: 25 December 2021
Lisl
ChinaEverything was great. No complaints and will definitely stay again
The hotel is lovely. It was decorated for Christmas with a huge tree in the lobby and Christmas decorations in all public areas. The rooms are spacious and clean. We stayed over for Christmas Eve and had the Christmas dinner buffet. It was fantastic. The food was so good. The staff go above and beyond especially Young Yang from F&B department. The room and buffet were great value for money.
Stayed in December 2021
Reviewed: 25 December 2023
Alexander
Hong KongThere are no comments available for this review
Stayed in September 2023
Reviewed: 11 September 2023
Hakob
ArmeniaThere are no comments available for this review
Stayed in September 2023
Reviewed: 5 April 2023
Wendy
Hong KongThere are no comments available for this review
Stayed in April 2023
Reviewed: 9 October 2022
Giovanni
ItalyThere are no comments available for this review
Stayed in October 2022
Reviewed: 22 July 2022
Maria
ChinaThere are no comments available for this review
Stayed in July 2022
Showing 1 – 17
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