No 20 East Nanjing Road, Huangpu, 200002 Shanghai, China
#18 of 308 hotels in Shanghai
Guests' ChoiceBased on 69 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.0
Staff
9.3
Value for money
8.3
Free WiFi
8.0
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Showing 1 – 25
Reviewed: 2 May 2024
Paul
United KingdomPerfect location, on the main shopping street & just a few minutes walk from The Bund.
Stayed in April 2024
Reviewed: 27 April 2024
Sow
SingaporeNone.
Breakfast was OK. It would be great if more options could be offered. Staff services were top notch.
Stayed in March 2024
Reviewed: 26 April 2024
Christos
GreeceSome parts that are not immediately apparent were dirty for example the windows in the rooms, cupboards and a paper bag in the room was dirty.
A traditional, historic and well preserved hotel that needs to pay attention to some details to become a perfect destination.
Stayed in April 2024
Reviewed: 22 April 2024
Jie
United StatesService.
The most attractive part of this Hotel is the Building itself. Location is perfect for accessing Bund and Nanjing road, but traffic is also crowded. Love the Lobby especially those Art-Deco decorations. Breakfast is ok compare with the local general level. Room is clean and comfortable. Staffs are showing their hospitality but the service is bit reluctance. On the whole, it's a great Hotel but low cost performance.
Stayed in April 2024
Reviewed: 10 April 2024
Paul
United KingdomPerfect location
Stayed in April 2024
Reviewed: 6 April 2024
Mehrunnisa
PakistanThe Fairmont guided tour took place everyday at 3pm in English and I was not able to attend since I was out for work everyday during that time. I really wanted to attend since I wanted to know more about the history of the hotel but even after requesting them to reschedule it wasn’t possible.
The location was excellent. Also most of the staff at the property was fluent in english unlike most hotels in shanghai and that helped me a-lot to ask them for relevant information. Excellent turndown service!
Stayed in March 2024
Reviewed: 19 March 2024
Dennis
United KingdomWe enjoyed the Jazz bar but there was no hotel bar open all day to sit in when you arrive for example.
Location was unbeatable. Breakfast was absolutely amazing. The histroy of the hotel was fascinating and the architecture and quality of the decor was incredible.
Stayed in March 2024
Reviewed: 6 March 2024
Adamhopper
United KingdomThere's a pretty cool jazz bar within the hotel but this is only open from 6pm and requires a booking on a busy night.
A hotel steeped in history and full of character. The service from the staff was exceptional. The breakfast was excellent.
Stayed in March 2024
Reviewed: 5 March 2024
Kwee
MalaysiaHuge crowds outside and trying to have photos taken right in front of the hotel blocking guests from the entrance
Excellent
Stayed in March 2024
Reviewed: 16 February 2024
Yau
United KingdomCleaner did not do a good job in tidying up the room. A bin was not cleared of rubbish and thus bin was just left next to the desk. The tv cabinet doors were left open widely even though we did not open the cabinet and watched tv. The bath robes were loosely huge up without tying the belts. Old ear buds box was just by one of the sinks.
Alex in the Dragon restaurant was most helpful with my last minute restaurant table booking. He deserves a recommendation. The food from the restaurant was great. We also like the decor in the room and in the lobbys.
Stayed in February 2024
Reviewed: 9 February 2024
Susan
United StatesThe Cathay Room Restaurant was disappointing. It had a limited menu and when two of us tried to order the same thing, they said we had already ordered the last one. Then they were out two of our other choices. It was quite expensive also. We had an early table
The architecture and design are like no other. The hotel is very beautifully done - modern in every way, but a step back in time to the early twentieth century as well. The pastries at the coffee shop downstairs are a fabulous treat and the concierges and front desk staff very helpful.
Stayed in January 2024
Reviewed: 8 February 2024
William
United KingdomThe room was advertised as a landmark view, which I mistakenly understood as the view of the Bund. Instead it is the view of the swatch store/ side street. The bathrobe had coffee stains on it from previous guest. When placed on the floor for housekeeping to change it, it was hung back up in the bathroom with swapping it for a new and clean bathrobe. Housekeeping also forgot to clean the room on one of the days.
We were allowed an early check in, despite it being a very busy period for the hotel. This was greatly appreciated. Restaurant suggestions from the staff were good. Room was comfortable and bathroom was nice. The breakfast was excellent.
Stayed in January 2024
Reviewed: 7 February 2024
Jinxiu-wendy
AustraliaThe dinning areas for breakfast are not very big. There is very limited number of big table for families over 4 people.
Location
Stayed in January 2024
Reviewed: 17 January 2024
James
United StatesThe architecture and design of the building and rooms are perfection; the hotel manages to be both authentic art deco, modern, and spotless. The concierge and desk staff were very helpful in arranging transportation and restaurant reservations. Would highly recommend if you like a unique and beautiful hotel
Stayed in January 2024
Reviewed: 14 January 2024
Margaret
ChinaThe toiletries.
The staff was extremely attentive and hospitable.
Stayed in January 2024
Reviewed: 9 January 2024
Rick
AustraliaMaps and guidance
Hard to fault as the hotel is right on the Bund. The breakfast range was extensive and the in room dining also worked well if required.
Stayed in January 2024
Reviewed: 30 October 2023
Louisa
AustraliaStaff service is the best!
Stayed in October 2023
Reviewed: 4 October 2023
Hwei
SingaporeNo complaints at all. Everything was great
Fantastic all around, from the service, to the location, and the hotel itself. Tasty and warm food for the included breakfast, while the location was so close to the Bund, I could walk out of the hotel and immediately see the view on the left. The room was clean and extremely comfortable, while the staff went above and beyond to ensure I was able to get from place to place on time, and made reservations on my behalf. Would highlight recommend a stay here.
Stayed in September 2023
Reviewed: 15 September 2023
Yang
AustraliaNone
All good
Stayed in September 2023
Reviewed: 7 August 2023
Simon
New ZealandThe service from the moment you walk in is fantastic and you are made to feel special. Location couldn't be better!
Stayed in August 2023
Reviewed: 31 May 2023
Hildur
IcelandThe walls were a bit thin but that is to be expected in a historic hotel like this one.
Loved the conscierge service. They were extremely helpful when my credit card was swallowed by an atm. Note to future travellers: do not expect to be able to withdraw money on weekends when Banks are closed. The gym was great too.
Stayed in May 2023
Reviewed: 30 May 2023
Michael
New ZealandAbsolultely fantastic experience.
Stayed in May 2023
Reviewed: 1 April 2023
Eddy
NorwayLocation, heritage, staff
Stayed in March 2023
Reviewed: 22 February 2023
Dr
ChinaI always stay at the Peace Hotel for my birthday. The staff is absolutely incredible. The service is unmatched! Many thanks again to Lily and the other managers who make my stays so special. I will always return! If you are looking for fantastic service in a historic hotel, then look no further!
Stayed in February 2023
Showing 1 – 25
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