Everything’s great except that we paid higher at the property due to high season because of the canton fair. Then we did not get the room with the bath tub as opposed to what we have booked at booking.com where it supposedly showed the bath tub as part of the features of the room under our reservation

Stayed in April 2024

friendly staff and great food choices

Stayed in April 2024

The fact that booked with options of no payment required and pay at the property yet they charged one night fare way in advance .

The rooms, the view, the spa, the house keeping and main restaurant staff will go out of their way to make the best service available

Stayed in April 2024

The location

The customer service was great

Stayed in April 2024

A little bit far from metro station.

Clean and quiet place. Staffs are friendly and efficiency.

Stayed in March 2024

The air conditioning in the rooms could have been a bit stronger during our stay. The hotel's location may also not be as convenient (depending on your point of view and preferences) since it is a bit further away to get to the more busy city areas, major tourist attractions and shopping centers. Neither of these were too big of a bother for our family, but these are points worth noting if relevant to your needs.

The hotel is always clean and well organized with a bright atmosphere. Both the buffet and the fine dining restaurant were good options for when we wanted to stay inside the hotel and eat. The breakfast buffet was spacious and had lots of food variety for us to choose from, and every morning they would swap out certain dishes for new ones so we could try different options.

Stayed in March 2024

Nothing.

My family enjoyed the stay. Friendly and helpful staff. My family wanted the windows to be opened and staffs made it possible after some procedures. Most of the times it is easy to call a cab. Quiet and cozy neighborhood and we rested well.

Stayed in February 2024

Location is a bit far from the city center.

Clean, comfortable, having pool, english spoken staff.

Stayed in February 2024

Nothing

Everything

Stayed in October 2023

Far from metro (subway), not so close to city center

Fresh atmosphere, helpfully staff, enough and good facilities, delicious breakfast and drinks on bar at night

Stayed in October 2023

It would be an added advantage to install a bidet shower since everyone is not comfortable to clean with a piece of paper

Overall experience was good

Stayed in October 2023

Good breakfast, but missing fresh good juice, the juices were too synthetic. Beds are too hard. I reserved a smoking room but it wasnt available when I checked in, should have told me before. The swimming pool was under renovation which wasnt told when booked.

Rooms are good, good space and nice bathroom. Nice staff, very helpfull and kind. Good bus service to canton fair.

Stayed in November 2023

17 walk to the metro and then 50 minutes to get to the center of the city. No fresh juices at the breakfast. In the swimming poll dirty ceiling.

Very nice staff, good size of the room and overall clean. Good range of products served in the breakfast.

Stayed in October 2023

Too much nonveg. !! we liked the breakfast, although couldn't go for evening buffets

good food, very helpful staff, Rem Han from reception even booked my train! Shuttle service was very good

Stayed in October 2023

None

The Food was very good

Stayed in September 2023

I like the cleaning of the room, just that I beg the lady I want the body wash she told me I have to pay. I love the kitchen also but could be improved more by additing some other food. Equally most of Marriot room my first day they welcome me with fruits is is just normal hotel room aside bathing material complimentary tea no other thing common fruits the room it is funny. In 3 weeks time I will be coming with my daughter I started thing only morning food how would I cope with my daughter. Iam scare eating out side because I don't eat dog or pork

Mr James at the front office was polite educated me where I did not understand. He was dedicate smiling even when I stress him for me to understand what is telling me about my fees . He took time to explain my family member say he was pleasant and one young guy like that he brought my load up and my key Couldn't and work twice he ran down and was still saying sorry ma'am and I feel for him that his not the problem maybe my key just fail.

Stayed in August 2023

There should be a muslim option section for breakfast, just a frying pan would do.

All of it was good.

Stayed in March 2023

a bit far from metro

clean and quiet room

Stayed in March 2023

Car park spot a bit messy.

Tidy and clean room. Warmed welcome staffs service.

Stayed in May 2024

Internet is very poor

Overall facilities is decent

Stayed in April 2024

Breakfast choices are extremely unsatisfactory Lifts are slow Room service menu was not accessible through QR code scan from room International TV channels are not available Mini bar was not available Rain shower was not operational

Cleanliness King-size bed Amenities kit replacement

Stayed in April 2024

Nothing

On outskirts of city (it's huge) near Tiahn district but easy to get around on metro or the very cheap taxis. Beautiful hotel, room was outstanding with views to the city. Lovely swimming pool and had a buffet meal in the restaurant including wine and beer for. Staff all lovely. English is not widely spoken but if you learn some basic Cantonese they appreciate it and Google translate works a treat. Loved the city and the old and new, food is delicious. Hotel has lovely local shops, malls and plentiful restaurants and places to eat local food. We loved our stay.

Stayed in February 2024

Very little vegetarian options for breakfast and even lunch and dinner offering. For an international brand, this is very disappointing.

The staff were exceptional. They helped me get vegetarian food and even escorted me to the ATM so that I could withdraw cash. Hope they can speak more English.

Stayed in April 2023

So so

Good

Stayed in May 2023