4088 Yi Tian Road, Futian District, Shenzhen 518048 China, Futian, 518048 Shenzhen, China
#15 of 180 hotels in Shenzhen
Guests' ChoiceBased on 148 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 24 April 2024
Sam
MalaysiaToilet seat, should have a water bidet spray at least.
Excellent, staff are friendly and helpful.
Stayed in April 2024
Reviewed: 12 April 2024
Chia
SingaporeShang garden food poor Spa too little slot
Good serving and good portion
Stayed in April 2024
Reviewed: 12 April 2024
Maria
Canadathe location is excellent, the Futian subway and train station just right outside of the main sreet. The Coco Park shopping Mall is 5 min, walk, and there is another mall just next to the hotel has all kind of retaurants.
Stayed in March 2024
Reviewed: 11 April 2024
Huang
MalaysiaA bit old&dated feel but still good enough to me
Best location. Good staff. Big room.
Stayed in January 2024
Reviewed: 5 April 2024
Afzal
PakistanSuperb stay
Stayed in March 2024
Reviewed: 5 April 2024
Afzal
PakistanHotel room, breakfast, location everything was awesome.
Stayed in March 2024
Reviewed: 3 April 2024
Afzal
PakistanSuperb location. Awesome Facilities. Easily Accessible. Famous in Town. Near to Shopping Malls and Happening Paces. Rooms are good. View is Excellent.
Stayed in March 2024
Reviewed: 20 March 2024
Sri
IndonesiaNothing about the property, but it’s been 10 days, hotel hasn’t refunded my deposit balance while the reception promised it will be at my account at 2 dys latest.
Great location, clean room with water spray at closet. Food at restaurant also has Halal corner..👍
Stayed in March 2024
Reviewed: 14 March 2024
Hsien
TaiwanNo.
Excellent location, right in the heart of CBD, and yet away from hustle and bustle. Nice room and walking-in closet
Stayed in March 2024
Reviewed: 13 March 2024
Charlotte
United KingdomNothing!
Beautiful rooms with amazing bathrooms! Location was a 5 min walk to the coast which was nice. Also really close to a shopping mall which had some great shops and restaurants.
Stayed in February 2024
Reviewed: 11 March 2024
Siu
United StatesIt would be better if the staff were willing to explain more about the benefits the type of room I booked. I asked what I knew based on booking.com, and the info provided me to the hotel when I checked in. He told me breakfast is not included? I showed him my confirmation email was included and Club lounge access. He said, "Oh yes, then he rushed me to give me the key. I did not have a chance to ask where the restaurant is located. I found out that myself when I was eating dinner at the hotel restaurant. When I got in the room, that was not two beds. Was it a single bed? Honestly, I was very surprised the entire booking was so much different and not smooth. We missed out on the benefits of the Horizons club lounge access because the front desk did not want to spend time explaining the benefits we could have. It was very disappointed.
Overall, it was a very nice hotel. It was clean and convenient near the subway and restaurants and shopping mall. It was old but still well maintained. But do not expect five stars or above services. Lower your expectations to 4 stars, and you will feel better.
Stayed in March 2024
Reviewed: 11 March 2024
Po
Hong KongSuggest to serve more cold cut and western cuisine for the buffet breakfast. Pastry can be further improved. On the other hand, it is a bit crowded.
Prominent location where all major shopping malls are around the corner. Spacious room and excellent housekeeping services! Nice to stay there for 2 nights!
Stayed in March 2024
Reviewed: 28 February 2024
Henri
FinlandBeakfast was excellent!
Stayed in February 2024
Reviewed: 22 February 2024
Mezyad
Saudi ArabiaGreat facility and amazing staff!
Stayed in January 2024
Reviewed: 19 January 2024
Felix
Hong KongOriginally, we only booked a bu
Stayed in January 2024
Reviewed: 15 January 2024
Cilliers
South AfricaWould have liked a menu for inside dining, as I saw it was available but did not see a way to order. Information about the restaurant right at the top (40th floor), I could not find out the price of their set meal not if I was able to just visit the sky bar without having a meal there. Very few negatives as said the hotel and staff in particular was ver good.
The staff firstly made the difference, friendly and approachable and really tried to make your stay easier, and succeeded with me. I would recommend they share all their offerings with booking.com as they had so many options that I did not even see on the website. As a very fussy/boring eater, they fully catered to the western and eastern pallets. I was able to take my Chinese clients there and they were very happy and impressed with different offerings. Internet connection was the best I ever had in China.
Stayed in January 2024
Reviewed: 11 December 2023
Alex
BulgariaSome minor details like shower faucet not working, etc. And the mediocre beef quality of the steak from room service.
Perfect room layout. Good design.
Stayed in December 2023
Reviewed: 19 November 2023
Soonhyong
Hong KongGood. No one speak english
Stayed in November 2023
Reviewed: 16 November 2023
Hui
MalaysiaNothing
Good environment
Stayed in November 2023
Reviewed: 11 November 2023
Calvin
Hong KongI would like to express my appreciation to Felix Yang and Steve Luo at concierge for their warm reception and efforts to assist me on matters about e-wallet and transportation. Thanks you very much!
Stayed in October 2023
Reviewed: 30 October 2023
Esua
ChinaBreakfast
Everything
Stayed in October 2023
Reviewed: 28 October 2023
Clara
Hong KongWell located - Very convenient with direct access to the Futian high-speed railway station. The room is in good size and the staff are all helpful!
Stayed in October 2023
Reviewed: 28 October 2023
Alex
United KingdomConvenient
Stayed in October 2023
Reviewed: 24 October 2023
Hau
Hong KongBit old!
Location is fantastic! Easy to reach the underground shopping areas
Stayed in October 2023
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