No.1 East Chang An Avenue, Dongcheng, 100738 Beijing, China
#84 of 218 hotels in Beijing
Guests' ChoiceBased on 55 hotel reviews
8.4Cleanliness
8.6
Comfort
8.8
Location
9.5
Facilities
8.3
Staff
8.9
Value for money
7.8
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 3 May 2024
Zongqian
ChinaFacility and decoration are old.
Nice location. Walking distance to Tiananmen Square.
Stayed in April 2024
Reviewed: 27 April 2024
Anne-marie
Hong KongCasual coffeee shop be good while waiting
Central. Pool. Club room
Stayed in March 2024
Reviewed: 22 March 2024
Sadhna
South AfricaRooms for the price??? Food at club lounge was terrible
The exterior and lobby 10/10.
Stayed in February 2024
Reviewed: 30 January 2024
Gabriele
BelgiumRoom could have been a bit bigger
Nice swimming pool area, excellent breakfast
Stayed in January 2024
Reviewed: 16 January 2024
Xuemei
United StatesThe gate to the Oriental Plaza is not open 24 hours any more, very inconvenient!
convenient location
Stayed in January 2024
Reviewed: 8 January 2024
Mark
United KingdomDisliked: While the overall experience was positive with outstanding concierge service and an impressive pool, the room decor felt somewhat dated. However, this minor setback didn't overshadow the hotel's strengths, making it a solid choice for a memorable stay in Beijing.
Liked: Grand Hyatt Beijing offered exceptional concierge service, ensuring a welcoming and memorable experience. The central location provided seamless access to key attractions, and the amazing pool served as a delightful retreat after city exploration.
Stayed in January 2024
Reviewed: 1 November 2023
Stephen
United KingdomRoom was nice but a bit dark and low ceilings
Great reopened swimming pool
Stayed in October 2023
Reviewed: 15 October 2023
Ahmad
United Arab EmiratesFood option
Location
Stayed in September 2023
Reviewed: 27 September 2023
Ahmad
United Arab EmiratesNo Continental food especially Indian/Arabic/Turkish
Location, Cleanliness, Facilities
Stayed in September 2023
Reviewed: 29 August 2023
Ylann
Netherlandsstaff barely spoke English, making basic communication difficult outside of peak hours—recommend training
very central, beautiful and comfortable room
Stayed in August 2023
Reviewed: 20 July 2023
Woei
MalaysiaWay too many young staff, many looks like interns or high-school kids. Doesn't quite know what they are doing. Very little senior staff around, especially night time.
Great location, walking distance to many popular destinations. Facilities were good and well kept.
Stayed in July 2023
Reviewed: 17 July 2023
Juli
United StatesGreat location, excellent staff, wonderful concierge! Spacious room, great view, beautiful common areas
Stayed in July 2023
Reviewed: 16 July 2023
Elaine
MalaysiaA bit aged,
Location
Stayed in July 2023
Reviewed: 10 July 2023
Martina
United KingdomAt the time we were staying there, the pool was being refurbished. Having stayed in other for-star hotels, we found the breakfast underwhelming.
Well maintained. The apartment in which we stayed was perfect for a family.
Stayed in July 2023
Reviewed: 26 May 2023
Rudolf
South AfricaTaxis only take cash and I did not have cash to go to the airport. The reception should be able to book the taxi and add to the bill.
Staff at reception and in lobby were super friendly and super helpful. TOP !
Stayed in May 2023
Reviewed: 1 October 2022
Pietro
United Statesthe first night we slept there it was so hot and none of us were able to sleep. the AC didn’t work and we had to request a room exchange.
nice and comfortable, clean and the buffet breakfast/lunch are amazing! authentic Italian food!
Stayed in September 2022
Reviewed: 26 June 2021
Jenni
ChinaWe had a room with lounge facilities. The happy hour from 5.30 till 7.30pm was great. However, as a family, we felt the food options could have been more varied.
We loved the pool:) it was great to chill there and have some fun after a day walking on the Great Wall or other sight seeing.
Stayed in June 2021
Reviewed: 1 June 2021
Andrew
United KingdomCould be a little warmer the swimming pool.
The swimming pool was great. Great location and area to explore
Stayed in May 2021
Reviewed: 16 May 2021
Leanne
ChinaLoved the pool!
Stayed in April 2021
Reviewed: 4 May 2024
Jamie
United KingdomGeorge was amazing!
George was amazing!
Stayed in May 2024
Reviewed: 28 December 2023
Helen
ChinaThe front desk staff although very friendly and helpful tried to speak English but most of them relied on their phone to translate, which didn’t always communicate well! I have stayed in many Chinese hotels and all of the front desk staff have been able to speak basic English at least. I was shocked that at the Grand Hyatt a hotel that has a superior reputation and price tag that their front desk didn’t speak English well enough to communicate without having to translate on their phones. Also the bedding in my room when I arrived was still damp around the edges which I had to dry off with a hair dryer.
The room was spacious and had a lovely bathroom. The location is excellent for sightseeing and shopping.
Stayed in December 2023
Reviewed: 10 December 2023
Solongo
MongoliaUncomfortable
Too old
Stayed in December 2023
Reviewed: 29 October 2023
Gleb_ka
RussiaIt starts from check-in when I spent about 10 minutes walking around the floor trying to find the room. The floor layout is extremely confusing, navigation isn't informative at all. The room itself is old, with heavy smell of smoke and rather simple and poor facilities. It probably was a nice place around 10 or 15 years ago but definitely can say it is now. Definitely not worth the price. Never will stay here again, there are plenty of much better hotel in Beijing at this price range.
Location is good.
Stayed in October 2023
Reviewed: 14 October 2023
Mashari
KuwaitAir conditioning not working properly
Location
Stayed in October 2023
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