215 Linhe Xi Heng Road, Tian He, 510500 Guangzhou, China
#89 of 330 hotels in Guangzhou
Guests' ChoiceBased on 272 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
8.2
Facilities
8.4
Staff
8.4
Value for money
7.8
Free WiFi
6.5
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End of dialog contentReviewed: 23 April 2024
Sihong
AustraliaNoise in the hallways from as early as 6:30/7am with staff shouting across the hallways. The breakfast buffet is terrible - there is little variety and tin trays sat there empty and were not refilled with food regularly despite going around 9:30am (noting buffet breakfast ends 11am), there is no service at the buffet breakfast - tables are not allocated or cleaned so needed to search for a clean table with cutlery - very disappointing.
Spacious and tidy rooms - the bed was particularly comfortable.
Stayed in April 2024
Reviewed: 22 April 2024
Brett
AustraliaInternet access
Nice hotel in a good central location. Staff were friendly and helpful. Rooms were clean.
Stayed in April 2024
Reviewed: 21 April 2024
Paul
AustraliaThe staff were very good and nothing was too much trouble
Stayed in April 2024
Reviewed: 17 April 2024
Lynda
United KingdomMore choice at breakfast
Great room very spacious and comfortable
Stayed in April 2024
Reviewed: 15 April 2024
Mathilda
South AfricaPosition
Stayed in April 2024
Reviewed: 10 April 2024
Noorina
AustraliaNothing
Everything about our stay was perfect.
Stayed in April 2024
Reviewed: 7 April 2024
Kenneth
DenmarkAs foreigner I needed to have activated VPN in order to go on different websites
I had a really good experience with the employee Metis who was providing a late check out for me. She was very helpfull and gave a good service. Thank you very much.
Stayed in April 2024
Reviewed: 4 April 2024
Nikhil
IndiaIt’s very expensive but , not value for money
Good location and very good property
Stayed in March 2024
Reviewed: 26 March 2024
Lee
Singaporeno comment
everthing was good
Stayed in March 2024
Reviewed: 11 March 2024
Peta
AustraliaStaff had trouble communicating where I wanted to go to the taxi drivers. Location was ok but not much around in terms of restaurants etc
everything was clean and modern
Stayed in March 2024
Reviewed: 19 February 2024
Emma
United KingdomRooms were large and very comfortable. Fabulous bathroom.
Stayed in February 2024
Reviewed: 15 February 2024
Abdolrahim
United Arab EmiratesMoney exchange
All good
Stayed in January 2024
Reviewed: 9 February 2024
Rasoul
United KingdomExtra charger for WiFi and washing close was very expensive . I Could buy new cloths for less price and did not mention how much does it cost . After washing just added to invoice . With that high room price I expected washing must be very low price !
Food and staff
Stayed in February 2024
Reviewed: 5 February 2024
Neringa
LithuaniaThe breakfast was great, and the staff were extremely attentive. The rooms were clean and spacious. I really enjoyed my stay.
Stayed in January 2024
Reviewed: 31 January 2024
Kb
MalaysiaBreakfast was good with variety of local and western. Location is slightly off the shopping area but quiet and within 10 mins walk to metro/underground train.
Stayed in January 2024
Reviewed: 30 January 2024
Smiguri
ArgentinaNothing
The room is very good. Location: great. Breakfast is also very good.
Stayed in November 2023
Reviewed: 30 January 2024
Kanyimbwe
Democratic Republic of CongoCommunication at the reception some time no ok
The staff should improve thier english speaking. And to consider everyone no matter the skin color
Stayed in January 2024
Reviewed: 10 January 2024
Wong
MalaysiaMattress too soft
Stayed in December 2023
Reviewed: 9 January 2024
Veronika
ChinaNo sound isolation, heard everything from the hallway.
Great location! Very accommodating staff, nice view. Variety of breakfast options for all needs.
Stayed in January 2024
Reviewed: 3 January 2024
Qi
Australiaroom decor is little out-dated
Staff are friendly and helpful
Stayed in December 2023
Reviewed: 29 December 2023
Kerry
New Zealand7min walk to Guangzhou East Railway Station. A little tired now but was once a quality premises. Breakfast was very good.
Stayed in December 2023
Reviewed: 14 December 2023
Muhammad
PakistanStaff
Overall
Stayed in December 2023
Reviewed: 4 December 2023
Louisa
GermanyI requested a check in early in the morning and got the information, that i have to pay half of the price for the night. When i arrived it didnt worked out like planned and i had to pay the full room rate for the night before. For the inconvenience i got a room upgrade, but unfortunately it was still more to pay then expected. Also i didnt expected the additional service fees and taxes not that high when i booked the hotel.
The location of the hotel is perfect, close to the Train station and Metro. Also the hotel in total is really nice and impressive. The staff was nice and especially the concierge service was really helpful.
Stayed in November 2023
Reviewed: 3 December 2023
Nikola
SerbiaI believe that Hilton as a brand must have employees who know English better. One foreigner in each shift. Also, the food is not up to Hilton standards. I would like to have a jacuzzi.
Everyone is very friendly, the hotel is clean.
Stayed in December 2023
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