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  5. Reviews of Holiday Inn Express Beijing Downtown, an IHG Hotel

Reviews of Holiday Inn Express Beijing Downtown, an IHG Hotel

Dawang Road, Dongcheng, Dongcheng, 100010 Beijing, China

#70 of 224 hotels in Beijing

Guests' Choice

Review score

Based on 53 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.1

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 14 May 2024

    9.0
    Good to stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    In the middle of private residentials

    New hotel. Rooms are very clean. Good breakfast

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good hotel in Beijing
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 4 nights

    The staff at the front desk does not speak English, using the washer and the dryer in the laundry room requires the use of an app that is available only in Chinese.

    The hotel is located in a quite neighborhood, the breakfast was great, the hotel and the room were very clean, and the location is decent (it's somewhat close to the biggest attractions).

    Stayed in April 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Minifridge
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast is only Chinese choice: no plain omlette or outmeal porridge. This is an international hotel chain, but staff doesn't speak English at all.

    Overall, it was a comfortable stay, I liked the room, bed, pillow choice, blackout curtains, and welcome fruits. Staff is polite and welcome. I expected Holiday Inn Express to be more poor than it was. Good value for money.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Comfortable and well located base in central Beijing
    • Business trip
    • Group
    • Standard King Room with Minifridge and City View
    • Stayed 4 nights

    No complaints with the hotel, I enjoyed my stay. Useful info for some guests - no personal safe in the room. A late change of my travel dates was made complicated by booking.com customer service, but the hotel responded well when contacted directly to resolve it.

    Nice, modern hotel and quiet area. Good location as a base for seeing the city. Major sights easily reached by rental bike, or a 10 min walk from Dongsi underground station, with the airport fast train 2 stops away. Out of the hotel you are immediately in the peaceful hutongs, with interesting bars and shops to be found if you're prepared to explore a bit. My room (6th floor) was clean and well appointed, quiet and comfortable. The breakfast buffet offers a good mix of Chinese and western options.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Amazing
    • Leisure trip
    • Couple
    • Standard King Room with Minifridge
    • Stayed 3 nights

    Nothing

    Love the environment, staff supportive and the location. Very clean and neat

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Loved it!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    There are no shelves in the room

    Great Location. The room was clean. There are laundry facilities in the hotel, which is great for those traveling for a long time! and finally, they have a great breakfast too.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Comfortable and clean accommodation
    • Leisure trip
    • Couple
    • Standard King Room with Minifridge and City View
    • Stayed 2 nights

    The breakfast was okay, but better to pay attention on freshness of the products. I tried croissant 2 times on different days, and both of the times it was stone hard. I can imagine that not everybody consumes it as it is more Western breakfast option. But the hotel still has lots of Western guests visiting Beijing. So, I think it is better to put less croissants each morning and refresh the plate every morning.

    The staff, although they do not speak English, were helpful and very polite. They use translation app to help and give information when it is needed. The room was very clean, and the bed was comfortable. We like that there are different options for pillow to have desired comfort.

    Stayed in March 2024

  • Reviewed: 14 January 2024

    9.0
    You get what you pay for
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    There should be some hooks added, where to keep the towels in the bathroom.

    The property is rather new; well located among some traditional old houses. Very quiet and relaxing in the evenings. The employees are very helpful. Both check in and check out were fast and efficient. The room was very clean and comfortable. And very warm.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Happy to stay there
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Location and surroundings

    Room inside, big screen TV, fantastic breakfast

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Great staff and very clean hotel.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is very clean!

    Stayed in November 2023

  • Reviewed: 5 December 2023

    7.0
    It’s was good to experience
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    The AC in the room

    The staff was very good, friendly and helpful

    Stayed in November 2023

  • Reviewed: 4 December 2023

    9.0
    I did enjoy to stay at this hotel.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was excellent.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Great option in Beijing downtown
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    - I would have liked to see more “international” breakfast options, given that this hotel is part of an international group

    -Modern design. Rooms clean and in excellent condition - Friendly staff - Location - Laundry room

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    It was a good experience.
    • Leisure trip
    • Family with young children
    • Standard King Room with Minifridge and City View
    • Stayed 1 night
    • Submitted via mobile

    The fact that there was no restaurant at the property at night and no proximity to good eating places.

    The Staff tried very hard to be helpful and solve all issues. Thank you to Renee, she was very efficient and knowledgeable about the guests needs. Her English it’s very great of and her kindness and eagerness to make us feel good was superb.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    8.0
    Really nice hotel
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights

    For the price point, the hotel is quite nice....no complaints.

    Staff was nice, breakfast was quite decent for the price point of the hotel. Location was relatively close to downtown.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is dark and missing a place to store luggage.

    The personnel was really helpful and nice.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    To mention something, room has no safety box, but no big deal.

    One of the best accommodations I have stayed in China, hotel rooms look very new, breakfast had a lot of variety, Chinese style and also Western options, the staff was friendly and polite. The nearest subway station is Dongsi, approximately 10min walk. Definitely a recommended option to stay in Beijing!

    Stayed in October 2023

  • Reviewed: 27 May 2024

    10
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room with Minifridge
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    helpful responsible polite

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    We only stayed for 3 nights but it was really comfortable and quiet. It takes a few minutes to get to the Metro, local d
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Windows could only be opened a few inches, AC was not turned on for the entire hotel yet (april), therefore the AC in our room did not do anything either but after asking for a solution we were brought a very good ventilator, which was perfectly fine.

    Modern room and huge TV, modern toilet with bidet functions, nice breakfast, modern room service robot, quiet location

    Stayed in April 2024

  • Reviewed: 2 May 2024

    6.0
    DONT GO HERE
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    NO ONE SPEAKS ENGLISH THE BREAKFAST IS JUST CHINESE, THE MACHINE PRODUCES WARM COFFEE THERE IS NO HOT COFFEE THE HOTEL IS LOCATED ON A 15-FOOT SMALL SIDE ROAD.

    NOTHING

    Stayed in April 2024

  • Reviewed: 25 April 2024

    2.0
    Double price
    • Leisure trip
    • Couple
    • Standard King Room with Minifridge
    • Stayed 4 nights
    • Submitted via mobile

    I had to pay for the accommodation twice, once when checking in and once when checking out. Of course, they couldn't explain why, because they don't know more than 2 words in English, but unfortunately I didn't have time to have problems, because then I would have missed my train. By the way, apart from the fact that the hotel is in a hidden little street, everything was fine, but double the price was really not worth it, not to mention that I also paid the 3% transaction fee twice.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Comfortable, excellent breakfast and superb service!
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Outstanding service, especially by the hotel manager, Renee. She was very helpful during my first stay in China. Eager to help.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Excellent comfort and service for my first stay in China!
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Hard to locate but once you find it, it’s a great property.

    Very comfortable rooms and great breakfast (Chinese and western). Exceptional service by the manager (Renee). She helped me find meals, restaurants, and destination specifics. Really outstanding!

    Stayed in April 2024

  • Reviewed: 28 January 2024

    10
    Modern and clean hotel. Quiet location and close to facilities.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Renovated recently, this hotel is modern and clean. The room is simple but provided everything we needed. We especially loved the robot which brought us water to the room. We also liked the laundry facilities to wash and dry our clothes. The breakfast was great and provided a good variety of foods. Staff at the hotel were very pleasant and spoke some English. The hotel was a little hidden but was quiet and only a short walk to shops and the metro train station.

    Stayed in January 2024

Showing 1 – 25

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