Reviews of Holiday Inn Express Chengdu Tianfu Square, an IHG Hotel
No. 52, Jindun Road, Qingyang District, Qingyang, 611730 Chengdu, China
#38 of 102 hotels in Chengdu
Guests' ChoiceReview score
Based on 83 hotel reviews
8.5Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
8.8
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Facilities
8.7
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Staff
9.1
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Value for money
8.8
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Free WiFi
6.8
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Reviewed: 26 April 2024
Kek
Singapore3 reviews8.0“Nice hotel with good location near the metro and helpful/approachable and resourceful staff.”- • Leisure trip
- • Couple
- • Standard King Room - Extra Floor Space
- • Stayed 6 nights
Poor wifi signal
Resourceful and wonderful front desk
Stayed in April 2024
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Reviewed: 24 April 2024
Anchalee
Thailand12 reviews9.0“BE BACK AGAIN AND TRUST TO BRAND”- • Business trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 2 nights
GOOD LOCATION CONVENIENCE, CLEAN, STAFF VERY FRIENDLY & HELPFUL
Stayed in April 2024
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Reviewed: 22 April 2024
Azmarina
Malaysia10 reviews1 helpful vote9.0“Nice place and convenience for Muslims to get halal food around this hotel”- • Leisure trip
- • Solo traveller
- • Deluxe Family Room（One King and One Single)
- • Stayed 3 nights
- • Submitted via mobile
Staff not speak english, communication breakdown. However google translate help me to solve this problem
Clean n nice environment. Staffs are helpful identifying halal food n ingredients for me every day breakfast
Stayed in April 2024
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Reviewed: 18 April 2024
Tantita
Thailand12 reviews8.0Very good- • Leisure trip
- • Group
- • Deluxe Family Room（One King and One Single)
- • Stayed 1 night
- • Submitted via mobile
the room is so old, and its noisy from the traffic
staff is very nice, and helpful
Stayed in April 2024
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Reviewed: 18 April 2024
Krzysztof
Poland10 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard King Room - Extra Floor Space
- • Stayed 2 nights
Please use apple maps to find hotel. Google gives wrong location. Beside that it's well located in terms of distance from Tianfu Square.
Stayed in March 2024
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Reviewed: 17 April 2024
Thanh
Vietnam2 reviews10Exceptional- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
New & luxury
Stayed in April 2024
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Reviewed: 15 April 2024
Chong-rue
Australia15 reviews3 helpful votes10“Good CP”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
Breakfast slightly bland Soundproofing wasn't bad but if you are a light sleeper able to hear noises from other rooms.
Big spacious room with a spacious heated toilet. Very clean. Staff are friendly Free breakfast included. Close to Tianfu square station - can easily reach other locations from there
Stayed in April 2024
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Reviewed: 15 April 2024
Kang
Singapore2 reviews7.0“Generally, beside some dissatisfaction, we like the hotel especially the staff.”- • Leisure trip
- • Couple
- • Standard King Room - Extra Floor Space
- • Stayed 9 nights
- • Submitted via mobile
2 things.. 1st - it seem the cleaner only do replacement of towels and making bed. The floor is sticky and not sure when was last clean. The sound proof of wall is not working. We could hear the next room conversation and tv.
The breakfast is value for money. The staff are friendly and helpful. Only complaint is the constant breakdown of the coffee machine.
Stayed in April 2024
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Reviewed: 15 April 2024
Wai
Malaysia7 reviews9.0“Good”- • Leisure trip
- • Group
- • Deluxe Family Room（One King and One Single)
- • Stayed 3 nights
- • Submitted via mobile
Good breakfast
Stayed in April 2024
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Reviewed: 13 April 2024
Cher
Singapore3 reviews2 helpful votes8.0“would definitely head back to this property in further when visiting chengdu”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
although free, there was only 2 washer and 2 dryers available for us.
clean, convenient location, very pleasant staff, got upgraded for free too.
Stayed in April 2024
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Reviewed: 13 April 2024
Georgina
United Kingdom17 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Family Room（One King and One Single)
- • Stayed 2 nights
- • Submitted via mobile
Dated style wise but that doesnt bother us personally.
Huge rooms that function well. As with all hotels in China, the standards differ to Western standards. Powerful shower and huge bathroom. The staff on the front desk are so helpful and friendly. The manager (Louis I think) was very friendly and helpful to my mum and very kind to my children on arrival. Breakfast with Western option. About ten mins walk to nearest subway and excellent value for money.
Stayed in April 2024
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Reviewed: 12 April 2024
Laura
Singapore18 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Family Room（One King and One Single)
- • Stayed 3 nights
* The air con was not working in the first couple of nights, but they provided us with a fan. * Every day the cleaning lady was forgetting to replace the proper amount of towels/toilet paper/ body wash... * Breakfast was not very child friendly and the food was veried but not excellent. Overall OK for an adult, but my kids could not eat anything apart from drinking milk.
Location: very near to the park and Tianfu Square, kindness of the staff, very spacious and comfortable room.
Stayed in April 2024
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Reviewed: 11 April 2024
Chwee
Malaysia23 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Family Room（One King and One Single)
- • Stayed 1 night
- • Submitted via mobile
Very good experience in this hotel staff friendly and helpful good service
Stayed in April 2024
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Reviewed: 11 April 2024
Sandro
Brazil3 reviews9.0“very good”- • Leisure trip
- • Family with young children
- • Deluxe Family Room（One King and One Single)
- • Stayed 4 nights
breakfast could be better
Location is very good
Stayed in April 2024
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Reviewed: 10 April 2024
Tingting
Hong Kong1 review9.0“Nice choice”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 6 nights
- • Submitted via mobile
The air conditioning was not working and the repairing project was on going without completion date disclosed. However the hotel staff helped to change to another room which was cooler.
Nice location. The room is big and tidy. Hotel staffs are helpful.
Stayed in April 2024
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Reviewed: 8 April 2024
Jachow66
Malaysia11 reviews1 helpful vote8.0“Comfortable and value for money.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
No room safe box. The bathroom is big but not well designed. The shower cubicle is too close to the WC. Tall people's knees may knock the glass when seated. The clothes rack should not be above the luggage rack. It hinders the luggage from opening if you have clothes hanging above. Should move the clothes rack to next to the wall mirror since there is appropriate place for it.
Location. 15mins walk to People's park and Kuanzhai Alley a short walk from there. Staff can converse in English, polite and helpful. Room is spacious. International breakfast variety is fine.
Stayed in April 2024
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Reviewed: 6 April 2024
Siew
Singapore4 reviews9.0“Pleasant, convenient and easy to book online coupled with transport recommendations. Satisfied customer myself.”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
Nil
Trusted hotel. Good locations. My first choice in many countries. Stayed in Holiday Inn Express in Hong Kong , Auckland and Europe before. Will book again in Oct 2024 when I go to Chengdu.
Stayed in March 2024
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Reviewed: 3 April 2024
Oliyonglin
France8 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard King Room - Extra Floor Space
- • Stayed 7 nights
- • Submitted via mobile
It’s super cold in the lobby and the restaurant. It also takes very long to heat up the room.
Staff are nice, very clean, got whatever we want, good location
Stayed in February 2024
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Reviewed: 2 April 2024
David
Australia100 reviews7 helpful votes10“Refreshingly clean and confortable”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
Everything was fresh, clean and well presented. Staff were helpful. There were a range of options for breakfast, with some of the dishes changing each day. It was great that there was a free self-serviuce laundry available. We really enjoyed our stay here.
Stayed in April 2024
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Reviewed: 1 April 2024
Tey
Malaysia11 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard King Room - Extra Floor Space
- • Stayed 3 nights
- • Submitted via mobile
Nice breakfast. Convenient to most of the places
Stayed in April 2024
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Reviewed: 1 April 2024
Hock
Singapore1 review8.0“Enjoyable and Great Stay”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 2 nights
nothing in particular
Breakfast was good and location is suitable for our tour
Stayed in March 2024
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Reviewed: 29 March 2024
Wei
Malaysia5 reviews9.0Superb- • Leisure trip
- • Group
- • Deluxe Family Room（One King and One Single)
- • Stayed 3 nights
My friends and I had a very pleasant stay at the hotel. The room is super spacious and comfortable. The staffs are super helpful especially Susan, making sure our driver sent us to the right places. Breakfast is awesome too.
Stayed in March 2024
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Reviewed: 26 March 2024
Guit
Malaysia206 reviews25 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nice newly renovated big room. Good breakfast and welcome drink plus snack. Washing machine washing th dryer available for free. Near to people's park.
Stayed in March 2024
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Reviewed: 20 March 2024
Gagawuyi
Australia8 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Clease to everywhere
Stayed in March 2024
