Skip to main content
  1. Hotel reviews homepage
  2. China hotel reviews
  3. Shanghai Area hotel reviews
  4. Shanghai hotel reviews
  5. Reviews of Holiday Inn Express Shanghai Kangqiao, an IHG Hotel

Reviews of Holiday Inn Express Shanghai Kangqiao, an IHG Hotel

No 8, Lane 2500 Xiupu Road,Pudong New District, Pudong, 201315 Shanghai, China

#103 of 318 hotels in Shanghai

Guests' Choice

Review score

Based on 56 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    7.8

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    7.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 22 May 2024

    8.0
    Comfortable and good value for money
    • Business trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The toilet got blocked only because I didn’t realise that you’re not supposed to flush the toilet paper down the toilet. You must use the bin. To throw away the toilet paper.

    It was a large room and I had a garden view.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    very hard to find dinner

    clean and new

    Stayed in May 2024

  • Reviewed: 7 April 2024

    7.0
    Good stay close to where I wanted to go but breakfast could be better.
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    The breakfast as said before needs more fruit. Applies, bananas, kiwis, dragon fruit etc. just melon is not fun.

    Breakfast was good but not enough selection of fruit. There was only watermelon and cantaloupe melon and nothing else. Bananas, apples, etc would have been nice to ensure you have have a varied good diet.

    Stayed in April 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Toilet didn't flush properly

    I liked the breakfast Had dim sum, love it

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    Will stay again when in Shanghai
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Amazing breakfast, convenient spot for Disneyland goers with free shuttle, great value. Also enjoyed the robot that brought up things like delivery.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    9.0
    Great location to Disneyland
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights

    NIL

    The hotel is near to Disneyland. 10 minutes drive with their provided free shuttle bus. The front desk staff is helpful too.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Near no restaurant and coffee shop

    The front desk staff is great. I need a late check out for my room. I also need a taxi. He arranged for a taxi and agreed to a late check out, no worries. Restaurant for breakfast only.

    Stayed in December 2023

  • Reviewed: 10 November 2023

    9.0
    very confortable
    • Family with young children
    • Superior King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    no

    good

    Stayed in November 2023

  • Reviewed: 10 September 2023

    8.0
    Ok for just 1 night as it near disneyla d
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smell cigarette in the room

    Near disneyland

    Stayed in August 2023

  • Reviewed: 24 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't a menu selection of movies to watch or rent

    The breakfast was good

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Value for money to spend quite day.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    There is no day dining or in room meal facility. The longue area is small and there was no coffee shop to sit and relax during the day.

    The property is located close to metro station. There are enough restaurants / coffee shops within 2-mile range. The place is quiet / friendly and good locality with greenery all around. I took evening strolls in the neighborhood and was very relaxing. The rooms are very good. Spacious, clean with all necessary amenities. I stayed for 4 days, and my room was properly cleaned each day. Bed was soft and comfortable. Breakfast as an Indian was decent. I will expect some more dishes for an American breakfast. Staff is very friendly and quite helpful. There were always English-speaking staff at the reception. Its value for money.

    Stayed in August 2023

  • Reviewed: 12 May 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights

    location far from City. nothing to do at night and no restaurants near you at all. no much option on breakfast. you have to take taxi to go to city and it will cost around 100 CNY.

    I took here because next to my company. friendly staff except one of the managers. rooms is very clean. safe Neighborhood. family market 5 min walking.

    Stayed in May 2023

  • Reviewed: 23 March 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 5 nights

    The buffet with "warm" breakfast was more or less cold. More variety in sandwich filling would be nice. Cheese or ham for example. Robotized drink- and snack automatic only could be used with payment app of WeChat.

    Room was clean. Bed was good. Shower was clean and good. The staff was friendly and supportive. Location was easy for pickup by business partnes. In spite of drink- and snack automatic was only to be used with payment app of WeChat, staff assisted with opening it with a key and adding the price to the room. One time even apologized for the inconenience and offered the drink for free.

    Stayed in February 2023

  • Reviewed: 23 May 2024

    6.0
    Just not okay!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Not many choices for breakfast and chef is impatient.

    This could be the worst Holiday Inn Express which I used to stay all over the world!

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    We enjoyed our stay as it is very convenient for Disneyland.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Need information on air conditioner control in English.

    Great location for Shanghai Disneyland. Staff were friendly and helpful. Will definitely tell my work colleagues and families ..

    Stayed in May 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Metro sound noisy

    Super big bed

    Stayed in April 2024

  • Reviewed: 25 March 2024

    10
    convenient to visit Disneyland because of free shuttle bus
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    good location to visit Disneyland

    Stayed in March 2024

  • Reviewed: 4 February 2024

    10
    Great place to stay when going to Disneyland.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to shopping and Metro. Breakfast was good. Shanghai Disneyland only one stop away on Metro.

    Stayed in December 2023

  • Reviewed: 24 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights

    Despite language differences, most of the staffs spoke english or show so much efforts to be able to help, gave support on how to go about your trip and experiences in Shanghai, and I want to use the medium to give great remark to my new friend, one of the front desk staff (LEONE) Great Guy! He was like a Brother and I cannot wait to be back.

    Stayed in September 2023

  • Reviewed: 25 July 2023

    10
    Good price, place and staff
    • Leisure trip
    • Family with young children
    • Superior King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Coffe break focused on local Chinese.. like I’m western was so good! But rich in options (for Chinese)..

    Excellent staff and cost benefits. Very clean!

    Stayed in July 2023

  • Reviewed: 20 June 2023

    5.0
    Not impressed.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff didn’t charge for the deposit when I checked in. After that when I checked out they charged me double and they can’t find the way out. So bad.

    Quiet and clean.

    Stayed in June 2023

  • Reviewed: 22 May 2023

    10
    Great place for a short business trip.
    • Business trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    I would like to have had breakfast earlier, but 5:00 AM may be unreasonable. I was there on business that required me to be at the Disney resort at 5:45 AM. No time for breakfast.

    The location was close to a Metro Station, but also close to Shanghai Disneyland. The use of a DiDi (China's version of Uber) was fairly inexpensive.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    10
    overall stay was very comfortable and reasonable
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    muslim shower should be add

    hospitality

    Stayed in April 2023

  • Reviewed: 23 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    If you plan to go disney land this is perfect hotel.

    Stayed in January 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!